Repair services
Yes
Allens Plumbing, Heating & AC Inc. in Elmira
Phone: +1 607-734-1026
Site: http://allensplumbingandheating....
Site: http://allensplumbingandheating....
Opening hours
- Monday:8AM–4:30PM
- Tuesday:8AM–4:30PM
- Wednesday:8AM–4:30PM
- Thursday:8AM–4:30PM
- Friday:8AM–4:30PM
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Comments (35)
I have used Allens Plumbing for many years personally, and I refer My own clients at BATHPLANET to them as well. Mike and the guys are always on time, polite, clean, and most importantly they do a great job with the best prices in town!
Our hot water heaters pilot light went out on new year’s eve of all days! Allen’s was the ONLY place i could find to come out and check it out without paying $90. The owner came out within a few hours and just dusted in the pilot light box and it started back up! Such a relief. Will definitely be calling them for any HVAC needs.
Allens put in both a new furnace and Central Air unit this year and they did a fantastic job. Awesome, skilled and kind professionals. Allens has courteous employees who are well trained, work hard, and do the job in a timely manner and at a reasonable cost. Would definitely recommend them for HVAC and plumbing services.
Furnace went down at at 1am and the temperature was 0 degrees outside. Contacted Allens emergency line and the woman told me that Shawn? was on call and would be contacting me shortly. An hour and a half goes by with no call back. Called Comfort Zone and received a call back from the man on call within minutes. Was there in no time and fixed the issue. Dont waste your time with Allens unless you want your pipes to freeze.Denise Delosa-HowlandThanks for your apology. A phone call from Allens the next day explaining what had happened would have been appreciated. Contacting me, and not my wife via Facebook, would have sufficient as well. Yes we are neighbors but you obviously still hold a grudge with me. Did my message slip through the cracks or was this just a childish act brought on by your issue with me driving by your house and creating dust? Its clearly fresh on your mind with that little Hope you can slow down and enjoy the day ;) comment you left at the end of your response. Just makes myself and everyone else believe that this was a personal way to get back at me maybe? Perfect way to show everyone how truly sorry your company really is. Real professional and a great way to do business. But I guess THAT IS the way the world works these days.
So pleased they came to my home. Gentleman was very friendly, looked at my issue and told me Id have a quote shortly for the issue I had a concern with.Look forward to a reasonable quote and possibly hiring them for the job.
On time, nice job, and did not leave a mess. I recommend.
I had Allen’s come to my house for a service call and it was a great experience overall. They got to my house within an hour of calling in and gave me a very fair price for the work that was done!
Professional and courteous. Shawn has very good, cost effective, problem solving skills. He and his partner were very nice, quick and efficient.
I am a longtime customer of Allens. We are so thankful to have honest and reliable service. Its not a surprise that they have been voted number 1 in the region year after year!!
Just got off the phone with them, and I am very angry. About 5 mos. ago, this outfit came over and fixed a major leak in the basement of the mother in law house on my property. It seemed to hold, and I thought nothing more of it. That is until I the village valve was fixed and my pressure was fully on again. I heard running water under my sink at my house, and could not place it. Then, while out in the garage, I heard the running water in the basement of the little house. Lo and behold, their plumbing job had pretty much burst apart and there was a quarter inch of water on the floor. Their work, not mine. Which I paid hundreds for. Their response? Well, we will look at it, but its not under warranty. REALLY? So, you dont back up your work? Pay hundreds more for you to fix your own work? Nope.
Thank you Allens. You guys are the best. Always there in a pinch very friendly and reasonable and honest. I couldnt ask for better. I feel I got the best with you
Operator was very polite and courteous. able to fit me into the schedule quickly. she was also knowledgeable on every question asked.
Allen plumbing and heating did a great job diagnosing and fixing my furnace issues. They were fast, friendly and professional and I would highly recommend them!
Did not want my business i guess.
Allens is wonderful they are very busy and sometimes cant get back within 5 minutes but they are attentive and provide great services
I strongly recommend you NOT use Allens Plumbing if you want a job done right!Turns out they dont check things out & do the bare minimum.Two days after they were here when we finally broke down to call about the same problem they told me they dont guarantee their work.Our kitchen drain wouldnt work at all & they plunged it & that was it.My hubby had done the same & itd go down after a bit but if you used the water would plug right up.There is more to it but just giving a lil info so people know what their going to get from them.Im shocked when they called back to talk to me & told me they could recommend a plumber for us!I thought they were plumbers & if they didnt fix the problem theyd come back & do it right.If you have to use them(snicker)get a guarantee that theyll do the job their paid for & do it right.
Came and fixed my leak quick. Guys were quick and polite. Much appreciated!
They did an awesome job very polite recommend them to everyone
I had to schedule an appointment and the reseptionist was friendly and very helpful.
Very professional and nice. Honest too!
Friendly quick professional reputable and reasonable service for many years.
Quick response, fast repair, heat is on wife is happy! What else can I say.
Friendly, timely, and patient with my questions! Great people.
Local, fast, friendly & efficient!!
Great guys very knowledgeable
Total reviews rating 4.7
35 Reviews for Allens Plumbing, Heating & AC Inc. 2023:
Review №1
2022-08-10Thank you for coming so quick! Andrew was helpful, efficient, and friendly. They came within an hour of the phone call. Will do business with in the future for sure!
Review №2
2022-01-15Allen’s we’re very helpful in my time of need. During this pandemic we are all in this together. They are the ones to call. Follow up was amazing. Technician was friendly and imformative😊
Review №3
2021-04-16Ive used Allens several times over the years. From the very first time that I used them to help with a boiler issue, I knew they were different. The tech arrived and fixed a very simple switch issue ( I overlooked). They didnt charge me for the service call whatsoever. I recently had a pressure tank installed and they were by far the best price, but also on time, and did the work quickly and with as little disruption as possible. They are great to work with! I will be using them for all my Heating/Plumbing needs for years to come.
Review №4
2021-12-27They put in a new furnace about 5 years ago, and this morning no heat. Called a bit after 1:00pm and they were here before 3pm and had it fixed in about 10 minutes. I appreciate the fast response and great service.
Review №5
2021-08-23I own Total Image Hair & Nail Salon in Elmira Ny our hot water tank stopped working during work hours. The crew at Allen’s rushed to my distress. New one installed within 3 hrs. I will be recommending them to everyone!!!
Review №6
2020-12-28We have used Allen’s for over 10 years for both heating and plumbing services. The team at Allen’s are very reliable, professional and have outstanding customer service! They are ready to help during emergencies.
Review №7
2019-05-07Denise, Shawn, and Drew are life savers and our heroes!! We were at the end of our rope dealing with another service company when Allens came to the rescue. They were extremely accommodating, responsive, friendly and very affordable. We HIGHLY recommend them!! Just wish we could give more than 5 stars.
Review №8
2022-08-07Honest, friendly,knowledgeable, prompt,excellent customer service ,definately recommend
Review №9
2018-09-30Allens helped me get my laundry from the basement to the second floor. It certainly wasnt the easiest job given where I wanted the washer and dryer to go. I am very pleased with how well everything turned out: organized, clean, and smartly laid out for future service. Happy to recommend them!
Review №10
2019-02-04We have had so many things happen the last few years, and Allen’s is always there ASAP to help us get up and running again, no matter the time or day. They have done so much for us over the years and we are so incredibly thankful for Shawn, Mike and everyone else for everything they’ve done! We’ll remain loyal customers for life! Thank you!