Drive-through
Yes
Arbys in Batavia
Categories
Location on the map
Batavia, Genesee County, New York, US
Service options
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 585-219-4929
Site: https://locations.arbys.com/ny/b...
Site: https://locations.arbys.com/ny/b...
Opening hours
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:10AM–10PM
Arbys in other cities:
Comments (199)
As always their fries were delicious. I tried the Reuben for the first time and the bread was a bit soggy, but over it was pretty good. I used coupons which made the meal reasonably priced. If you use coupons be sure to read them, some you can use multiple times during the same visit. The inside of the restaurant was very clean and employees were friendly.
Today we stopped for a beef and cheddar. We waited in line ( 2:10pm) for a total of 10 minutes before we made our order. About 7-8 minutes more we received our food. Not exactly what we ordered, But pretty close. I really cant be too upset because they looked short staffed. And there were a lot of people in front of and behind us. On a bright note..food was served hot and the young man at the window had a smile and was professional and friendly.
So my family decided to visit Batavia Arbys because they have great food. Well we get there and noticed a sign on the door that says Lobby is closed due to NYS guidelines yet there were people in the lobby eating. According to the drive thru employee, those people that were in the lobby were friends and relatives of the owner. So according to that logic, its totally fine to decriminalizate on who can eat in your restaurant or even use the restroom? Every other restaurant allows people to eat in their lobby and use their restrooms. Im taking it that this owner thinks they are privileged. Boycotting this Arbys until they get their act together.
Food was good but service was slow and their sauces tasted... odd
I havent eaten at an Arbys in years... The curly fries were good but the Beef and Cheddar didnt hold up to bring as g as I remember it being. And the prices were so high. Sandwiches alone were $5 to $7 if not more. By the time you make it a meal its over $10. I know this is for all Arbys not just the one I ate at. There was a couple there dining in and they got 2 meals. Their bill was $24!! Thats just crazy if you ask me.
Im local to this location, updated location but drive-thru can be a little slow 🐌
First of all this trash Arby’s didn’t have chicken cordon bleu nor salad or pretty much nothing the Buffalo wings tasted so bad it tasted like Ebola A very infectious disease this Arby’s had nothing everything out of stock or discontinued bad fryer oil everything you can think of this place is a discrimination to Batavia NY 14020 never go there please for sakes and the boneless wings had so much sauce enough for 100 wings
If you want friendly service, good food, and don’t mind waiting a few extra minutes, this Arby’s is the place to go. Blaire has been my drive thru person the last few times I have went through. He is always so patient and friendly. You can tell he is smiling and enjoying his job. It is so nice to see. I made sure to tell him that I could tell he was friendly before I even pulled up and met him at the window. Thank you so much Blaire!! ❤️❤️
The people were really nice food delicious
Arbys Smoke House Brisket. Delicious. Try it. You wont be disappointed. I drive from Attica, and its worth it. Ten times better than anything here (fast food).
Eh. Theyre always understaffed and out of things, but what they have is good.
Love this Arbys, hard working crew they are obviously short staffed like everywhere but still Super friendly and the food was great!
Friendly staff, quick prep and delicious food
Amazing. Had the french dip and it was worth every penny. Delicious.
Batavia Arbys was great! Safety precautions in place. Interior very nice. Beef. N Cheddar, curly fries and Jamocha shake delicious! My BF has chicken Caesar wrap that was delicious as well.
The woman working the drive thru was wonderful!! I wish I had gotten her name.
I am a arbys lover for years and years. This visit was awful, food was cold and the beef was dry. Cold and dry makes for a very bad lunch.
Clean, bright store. Employees happy and helpful. Roast beef perfectly sliced.
My wife and I went through the drive thru,for lunch on Monday 1/25/2021. Approximately 12:30pmAfter waiting in a long line,we ordered 1 beer&cheddar 1 crispy chicken 1 Buffalo chicken sandwiches. Both chicken sandwiches were Not cooked thoroughly. More RAW than cooked.Because we were just passing through Batavia, we did not have time to go back for a refund. Very disappointed. Will not be returning to this Arbys location. Management should be aware of this. Before they end up with a lawsuit against the franchise....
I had French Dip sandwich, just so, so. My wife had Turkey bacon sandwich it look good and she enjoyed it. Guess I should have had one too
Good food. Pretty nice staff! Drive through takes a little bit! But worth for Arbys!
Dinner was great. Place is clean and service was good.
Pew horrible not what they advertise cost $28 for 2 meals and mozzarella sticks could have got 2 biggy bags at Wendys for $10 much better and feed 6 people for $30 brisket was all fat.
Just not a fan of theyre fries or bbq sauce
No walkin at the moment but drive threw was very fast
This place is usually pretty good at getting the order right, however they have messed up from time to time. Most generally, if you bring it to their attention, they are willing to work with you by remaking it correctly, or giving you a credit towards your next purchase.
They renovated and the place looks great. The food is always good. The service is quick. I needed to find a sandwich that wasnt just a plain roast beef and didnt have anything spicy on it for my autistic daughter. The manager found her an option that she loved. Wish I could remember his name. Oh yeah... they serve Coke products now. YAY!!
Its Armys, of course, but it was clean, staff was courteous and efficient. The sandwiches were assembled well, and served quickly.The manager made rounds to all of the customers, and was responsive to the needs at the next table.It would be nice if all of these shops were run so well!
Unfortunately this specific location has made me ill twice from their food. Just yesterday I became sick within 40 minutes of eating my sandwich. I was dizzy and my stomach cramped in intense pain. And then I was horribly ill in the bathroom for about 25 minutes. Today I havent been able to eat much without getting stomachaches.Food poisoning? Who knows. Either way its a deal breaker. Never again.(The staff and environment at this location are GREAT. Friendly and everything seems clean. My review is strictly towards the food)
Always delicious food at Arbys !! The dining room isnt open due to staff but they were great!
Love the beef and cheddar. My kid loves the brisket sandwich, gets it every time with curly fries and its the only (ff) place in town that serves them. I love the potato cakes, basically triangular hashbrowns, but they are always hot and fresh. Never had a messed up order or cold food (and we are there way too much! ;) never had bad service, everyone is super nice, especially the drive-thru!
First time going to Arbys with the kids, they were disappointed when it wasnt McDonalds! However, once they tried the roast beef sandwich, they enjoyed every last bite, including the curly fries! Staff was very friendly.Will return when we are in the area again.
I love their food. Its great. Only issue is that I always ask for and pay for an extra cheese sauce. I have never been given it. I always have to check my order and go back.
Excellent service! The cashier notice my husband’s Veteran’s hat and made sure we got the Veteran discount! The crinkle fries where the best!
Food is usually always warm and order is usu correct. If there is a problem the employees fix it without any hassle. Great drive thru speed. Building looks like it could be renovated but I still give it 5 stars because Ive never really had any issues.
I love the mozzarella sticks and chicken nuggets..
Rode by 9:10 all the light were off and menu sign in drive thur was off but were still open ask the kid in the drive thur what time they closed said 10:00 ??? Guess they didnt want any customers
Batavia always has the cleanest Arbys Ive ever been to.The owner runs a tight ship and it shows.Plus the music is good and it a level where your can chat with your family and friends.
Good sandwich and nice staff.
Very nice restaurant. Theyve had a recent remodel which makes it much nicer than it was. Staff was nice and attentive but the manager stood with his back to the front counter and was complaining about financial numbers saying so and so shouldve been told to go home, now I have to do this and that. Overall nice place for a quick bite to eat.
Its very suspicious that this specific Arbys has received mainly 5 star reviews, albeit theres only 4 reviews before mine. Me, all of my friends, and pretty much everyone in town has had more than one horrible experience here. The service is awful, hair in the food all the time, managers dont care, I could go on and on. You can drive up to order while they are obviously still open and occasionally nobody will answer, but you can even hear them talking quietly sometimes. Orders can get messed up a bit more often than other fast food restaurants but thats not a big deal.I always avoid coming here.
On point with my food! Plus our daughters happy meal was free to our suprise!!! Xoxo One of my favorite fast food places. Love the curly fries!! Would like the side of cheese sauce to be bigger since its anywhere from .75 cents to over a $1 depending on the town you go in.
I love Arbys food, their curly fries are great and their fish sandwiches are the best. To add to it all they have awesome shakes. The staff was very nice and helpful with my order.
Slow service. Waited in line for over 20 minutes to place our order. Once we got up to the window took another 7 minutes to get our order. Had 6 people working behind the counter.
The food is freaking crazy expensive for a drive thru. But the food is on point!! Service is good for a fast food joint. But good lord above, the food isnt THAT good lol
Very good, usually pretty fast and accurate. A little pricey without coupons.
Clean and neat, despite a day of rain. Very hospitable staff who were helpful and friendly. The service was fast, the order was brought to our table. Giant drinks, fries brimming, tray was very neat.
Was passing through town on my motorcycle. Went through drive thru. Food was fresh, and service was fast. Keep up the good work
Place looks much better inside and out, since the much needed remodel.I love the snack size curly fries- perfect size! There is a spicy ketchup available which was tasty mixed with the horsey sauce.
Good food, always. But poor customer service and when I ordered a pork belly sandwich I got a buffalo chicken sandwich instead. Are you kidding me? I was looking forward to trying this new sandwich and realized after I got home it was completely different. How the hell do you confuse pork with chicken?
Great service. They are very consistent with flavor and looks of food.
Food is great service is fast as they can be an friendly plus they havent forgotten any of my food before and I havent had any problems there and the French dip is one of my favorites an its always good an tastes the same everytime
Finally a restaurant that has what they advertise Google gyros in BataviaDennys : were a restaurant [ no i didnt know ) geezeSettlers nope. Sport of kings nope
Had new crinkle fries with my sandwich. Both were delicious.
Chicken salad sandwich was delish! Fast service. Very nice Staff.
Been a while since I had a beef n cheddar. Food was good order was fast and correct
Arbys has great milkshakes, get the medium its big!
Had a promotional coupon got a prime rib sandwich l liked it alot.
One of my favorite places to eat. Good service and clean as well!
Fish sandwich are delicious, but curly fries are not. The new crinklecut fries are really good
Always a great meal. 2 for $6 deal on gyros...they are huge and very filling...a fluffy type pita bread with lettuce, tomato and choice meat.. served cold. Chicken Cordon Blue is a fantastic sandwich Arbys sells that you wont find at another fast food restaurant and the French Dip is another signature sandwich thats really tasty...served hot...roast beef and cheese and a hoagie roll includes a side if auju to dip it in. And a great side are the seasoned curly fries.
Went through their drive thru. Customer service was excellent and the food was quality. Thank you for the service!
Make sure your orders are correct before driving away. More than likely something is wrong cuz I had to tell them three different times something was either made wrong or was missing from my order.
Disgusting minus the curly fries.
Food was good. Staff was courteous. Food came out slow.
Food is decent, service is dreadfully slow, prices are a little high. One worker has a tendency to be terribly rude, but the others all seem nice. I havent seen him there in my last couple of visits, so maybe they got rid of him.
Nice employees and food was good
Got the two for 6dollar Greek gyro,they had no tasteand looked like theyhad been sitting around none the less I wont be back,have a nice day.
Arbys is one of my favorite places to eat. Great selection of food. Always hot and delish!
Still drive thru only, owner expects his customers to sit out in there car and eat. Dont even have a garbage can out there we had to out it in the dumpster
It has decent food, but I have had many times where they have forgotten food and have just been rude.
Food is amazing. Dont go if you are looking for something cheap but it is worth the extra money. Milkshakes are some of the best in town!
If I could put 0 stars I would they always get the order wrong. I dont think Ive ever eaten there and have gotten my order right the 1st time. The staff then gets mad when you take the food back and say it wasnt what you ordered I have taken the same order back 3xs and they still got it wrong at that point I was just done dealing with them.
First ones in line e inside and waited about 20 minutes for our food while the person that waited on us talked trash about an ex employee to a customer he knew.
Dont forget the sauce..Note: Asking for cheese on your beef is $.75 cents extra each. That would be $3.25 extra on $5 for $10 deal? Lol$
Fast service food was all correct. Drive threw only but thats ok with me during covid. Makes if safer for me and them
Ive been going to Batavia Arbys for nearly twenty years and Ive never really had a bad experience; they have messed my orders up from time to time, but always fix it and let you keep the food they messed up, assuming you even want it.They will gladly bring food out to you and are always pleasant. Because I have been visiting the restaurant for a long time they know me, and will drop fresh fries as soon as I walk in; I always ask for fresh fries at all fast food joints.The food at Arbys is generally expensive, but worth the cost. There are low cost items on the menu. I have never had cold food at the Batavia Arbys.
Good food at fair prices. Only issue is that out sandwiches were cold in the middle. They didnt microwave them long enough.
Went to the drive-through repeated the order five times each time he kept saying the same thing which was wrong so we went inside. we ordered it he still got it wrong he finally got it right so we thought but he didnt STILL got it wrong plus I asked for no hot peppers because Im allergic to them, but he forgot and they were gonna put it on it, and all he did was laugh and the manager didnt do anything ... lousy service and rude
Arbys has some of the best fast food sandwiches on the market. The smoked brisket is excellent. The Reuben is very good. The Arbynator is also very good. A little pricey, but very much worth the extra dollar or two compared to the King, the Archs, or that little red haired girl. Stamped out greasy burgers. Yuck. Go to Arbys and enjoy what you eat.
The food was fresh and delicious! It was correct and up fast, the staff were super friendly and pleasant to work with. As a member of a fast food chain, I was very pleased.
They have decent food decent prices and the customer service there was really decent in the restaurant was clean so overall I had a good experience bringing my family there
Customer service great
Horrible. Had to call corporate. Worker was using extreme foul language and describing sex acts in front of my little girl. Owner called me and said he would call me back but he never followed through
This Arbys is in need of a little cleaning. It is uncomfortable to see dried meat on a machine that is slicing your food. The finger prints all over the front door instantly made me alittle concerned .
Arbys is always creating new and fresh menus. The meats are great and taste delicious. The salted carmel cookies are wonderful.
Wait was long , no Arbys as requested. Staff was nice.
Ordered, waited15 min in drive thru line. No one. So left
Drive through was a little slower than normal. And they forgot to give us our shake. Had to drive back. They made up for it by making our medium shake a large, and giving us a 2nd large shake!!
Really liked the sandwich I had today. Filled with lots of meat. Good service and quiet reading. Just what the doctor ordered.
The service was great! I didnt have to repeat myself and the food was made to order.
Definitely 1 of the better Arbys I have been too. Good service & food was hot & fresh.
Food is taking a downward spiral and prices are going up all the time. Fast Food used to be under $10 for a meal, now you have to struggle to make it under that.
Shorted my order by a sandwich , found out at home, called and had to return to Wendys to get it. So it made difficult for me.
Always have had great service here at the Arbys in Batavia, NY and they are always coming up with new sandwiche ideas. Love the beef and cheddar its my go to meal.
Well food is always good but boy dose it come out slow Ive never waited so....long for fast food its almost like going to a diner
Waited 15 minutes discovered a part of order was missing. Over 20 minutes total at drive through window food was good but would probably avoid next time
Nice Manager on duty. Wish the fish would come back.
Love the remodeled dining area! Staff is always friendly when we visit and they work as fast as they can. The food is good, too. Love the Reuben!!
Very sweet lady at the window. I wish I got her name. It just feels good to know there are still sweet people in this world. Oh, and the food was hot and delicious!
Very good food with a smile
Very clean, friendly. Even the customers at this Batavia location; a gentleman offered his coupon for us when he heard us order!Thank you again.
This is our 2nd favorite Arbys location in the USA, and our #1 Arbys location in NY. I was attending GCC in Batavia when this location 1st opened and every time we are in WNY we visit this Arbys location as the food is always fresh and a treat for us.
Love the Reuben. And the current fries of course. This store is never really busy. Its clean and quiet most of the time.
Cashier was VERY rude and unprofessional. I am currently sick because of their small chocolate shake. Definitely food poisoning. Very disappointed.
Better than a year ago better service friendly workers there now. We will be going back soon this the one in Batavia New York. Very happy with the service.
Great service and employees !
Love this place. Not such quality food when they are crazy busy. But on slower hours its a tasty place to eat!
Love the new clean look of the upgrade! The service is getting better, they are not as slow as they use to be. Food is still as good as always!
Love it! Their food is always delicious and great prices!
Drive thru was great and the fries and food were hot and fresh!
Place is pretty swag. The workers are pretty swag. I like the word swag.
Not able to get food. Drive thru packed walking closed
Forgot to ask for Arbys sauce and they forgot to ask. Good apple turnover
Sometimes can be a little faster love the food drive-thru sucks who designed it could have did better
I dont personally like arbys but its ok food
Pleasant servers but can be rather slow. Only drive thru service right now.
The prices got ridiculous. You can go eat at a diner for the price youll pay for a meal here. Curly fries are good though.
Arbys has good roast beef and good service. The customers in front of me in the drive through line were stupid though so.
My Experience at Arbys of Batavia N.Y.1/15/2014Published by Brian CassMy Experience is just after working out at physical therapy or laboring at home.1) Courteous at Voice Box and very few gossip of other patrons.2) Small but Effective for Drive Thru.3) The flavor is awesome and nothing outrageous other than Bacon.4) Extra flavoring granted when suggested by means of sauces for self tailoring.5) Shakes are cold and thick.Great place to check in Batavia Especially when coming through after Darien Theme Park in Corfu N.Y.
The food is good and this locations remodel is fantastic. The workers are super nice too.
Service sloppy. Didnt get what I ordered. Left 3 phone messages with no reply.
The food is good. The staff friendly except for one guy who was rude to staff and customers. Love the new look
Clean store. Friendly staff. Arbys has generally consistent food quality. Recommended.
Beef and cheddar on onion roll, I cant make this at home to taste like Arbys!! Curly fries rock!!
Fast drive thru service only no take out or dine in currently
They couldnt help their customer witjanything that they liked from the establishment. This is from the Batavia ny arbys. I will not be returning. Id there was a zero rating star thats what they would have been given.
The food was good and I couldnt believe it when I saw that they had root beer floats
Best fast food I have ever had and they are consistent where ever I am.
Just love the regular beef n cheddar sandwich,need to bring back the single sandwich for a few bucks n not pay $5 for just one sandwich
Fresh, quality lunch! Absolutely love it as usual!❤️
Best fast food place in town. Super fast service and always get order right
They are so expenseive, im not going to pay that much for fast food when i can get real home ground roast beef for same price or cheaper.
Cant beat the price of 5 for $10.00 and there is plenty of beef on the bun.
Was lunch time but got in and out fast .clean .good food.and accurate order.
They still know how to make a French Dip & Swiss.
Great classic sandwich. Havent tried the newfangled stuff, but Im sure its good
Great regular roast beef, too many fries to eat, because of the delicious mozzarella sticks.
Get with the program open up the dining room at least for take out not just drive thru
The food is so good here.The employees are so awesome.I always stop here when we go to Batavia.❤️❤️❤️
Awesome thick sandwiches. Im a big guy and was very surprised at how much meat was in my sandwich.
Short staffed like everywhere but good service
Excellent sandwiches and I love the 2 for 6 deals
I really like the food the line is not that long to wait either.
Very clean
Love arbrys. drive thru has hard turns need to make them round not square
Good food kind and friendly staff. The building needs to be torn down and start over.
Good food but its a little pricy for what you get.
Renovated place liked it better before and raised prices. Go to poke a dot for a real roast beef sandwich
Good speed considering drive thru only.
Very clean inside. Store personal friendly. Food was great
Hot fresh food. Quick and friendly drive thru service.
Typical Arbys but it was very clean and food was good and fast.
As good as Arbys can be. Wish the Americans had the baked potatoes like the Canadians do 😥
Great service. Great food. Love their 5 classics special.
With there new remodel and with a few different menu items not bad.
Love their fish sandwich 🥪. Yummy!
Love the fries and cheese amazing burgers could ask for anything better
I always love to go to Arbys ! Great brisket sandwiches. Fast service.
Nothing better then waiting in the drive thru for 20minutes for a sandwich and some mozzarella sticks
Not many places to find one but here it is and there great.
Service is fast and friendly and the restaurant has been clean whenever Ive visited.
Aways loved it Ive been goingThere for 50 years
Doubled down on kiosks with 1 employee which with tourists made the lines superrrr slow.. 10/10 do not recommend
Drive thru girl was awesome. Food is just ok.
A very good sandwich and potato cake.
Cleanest fast food place ive ever been to
Service was awful!!! was missing my mid beef and cheddar and didnt notice until i got home half an hour later!
Always love Arbys,Cheedar n Beef oh yeah!!
People there are very nice and the food was hot and fresh.
Mozzarellas wasnt to good i ate one and it was soggy
Love the food. Hate the prices. Cost as much as a restaurant for two meals...
Very disorganized. We waited 1 hour for our sandwiches. Dont think we will go back for awhile. New sirloin sandwich was disappointing.
The chicken sandwich and cordon blue are better than Burger Kings.
There was one curly fry in my curly fries, but they were tasty
Arby was good,my burger & curly fries was a good end to my day!
Drive thru only quick service
Fast service. Great food. A little dingy atmosphere.
Love Arbys food!!😍
Its Arbys. Service is a 4 out of 10 food presentation was okay, the taste was good
They no longer serve pepsi products, which is why Igave them 3 stars
Fries tasted like old grease and they had the nerve to be cold...smh
Very good. There food is a little pricey tho
It was clean, great service with a smile and great tasting food as always
Good location. My kids love the burgers
Tried the roasted turkey bacon ranch and its very delicious
Love the food..just not the prices or the wait
Terrible experience just trying to get into driveway
Great fast food if you like roast beef
Total reviews rating 4.1
199 Reviews for Arbys 2023:
Review №1
2022-03-16They gave me the wrong meal at first and said they would bring out the jalapeno tots when they were done but never did. Plus the lady who took our order was kinda rude and me and my fiance saw her touching food to make it without gloves on which was kinda gross. The food was really good though
Review №2
2022-03-29I love this place! Friendly staff,clean dining area, fresh food. The staff was having technical difficulties and still did a great job working together to help all customers.
Review №3
2022-06-09Great food fairly good price for what they give. Love their market fresh strawberry lemonade.
Review №4
2022-03-08Went to the drive through to try one of the Andes mint shakes in a whim. The service was fantastic and the ladies at the window were super friendly. Made for a nice quick trip.
Review №5
2022-03-15The fish sandwich is by far the best of all fast food restaurants. They are not greasy and they are a fish fillet not chopped fish as are some other fast food places. If only they had some cole slaw, this could turn into a real fish dinner
Review №6
2022-03-05I went to try the Mac and cheese 🧀 in Batavia NY. It came out cold very cold. I enjoyed my sandwich but the doors are locked and walking in over a foot of snow just to find out you have to pull out into traffic just to go back to go get in line for the drive thru is just rude. Plus to get very cold Mac and pay over $10 bucks for close doors and ❄️❄️❄️ you tell me how many stars staring off in 2022 ?? But they got the meat 🥓🥓🥓😂🤣 Update came almost one month later to do the Mac again 🙄 no luck-cold.Evetything else was great
Review №7
2022-05-03This is the cleanest and freshest Arbys I have been to in years! Management and staff are always smiling and friendly 😊 keep up the great work 👍
Review №8
2022-06-01The new wagyu burger is crazy good. Would have given a 5 if the line at the drive-thru was faster.
Review №9
2022-06-18Had to try the wagyu burger. Friggin amazing. Arbys has stepped up their game, for sure.
Review №10
2022-01-29The Baconator is awesome! No one has the soda options. Fanta Sugar Free Peach is my favorite.