AutoZone Auto Parts in Central Islip
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Central Islip, Suffolk County, New York, US
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Site: https://www.autozone.com/locatio...
Related: clock repair services
- Monday:7:30AM–10PM
- Tuesday:7:30AM–10PM
- Wednesday:7:30AM–10PM
- Thursday:7:30AM–10PM
- Friday:7:30AM–10PM
- Saturday:7:30AM–10PM
- Sunday:8AM–9PM
AutoZone Auto Parts in other cities:
By no means is this the fault of the employee I dealt with however there is clearly a disconnect between online advertising to what you get in the store. I went in for a battery that showed and still shows IN STOCK for $139.99 however they state they dont have it but!... lucky me! they have one type that cost $159.99 of course. Its not about $20.00... I can care less about that however there seems to be an issue in general lately where its borderline bait and switch. If you dont have it, dont advertise it! Yes, I had an option not to buy however im not going to travel all around Long Island for a battery and waste gas. I doubt I will be returning to Auto Zone barring a warranty issue again. This is principal... something missing from many business practices as of late
This place is always crazy busy on weekends. Looked like there was one line at first then finally they tell everyone there are two lines, one for paying and one for parts look up. Selection of product in stores seems to have gone down. Only lots of accessory stuff, hardly any actual repair items like they used to have.
If I could give them 0 stars, I would. I have the worst service this time. We buy with my husband two gallons of motor oil. My husband knows about this. When we were making the oil change we noticed that the oil was different more liquid and clear. Ill check the bottle and what I find out? It was oil that has expired since June. We called the store to return this oil although this meant to take it out of the vehicle again. and we are attended by the manager KEVIN, he tells us that if we want another oil we must pay for it, that he will not make the change, because the oil does not expire. When we ask him if the oil does not expire because the gallons have expiration date? It tells us: I DONT KNOW!! Wow what kind of employees work in this store? It is my vehicle if the engine melts, they are going to respond for the poor quality of the products they are selling. ALL PEOPLE PLEASE KEEP YOUR EYES OPEN IN THIS STORE.
So I went in to store I needed to have someone help check my trucks “check engine light” I walked in there was a very long line and 3 people behind the register.. I have never been there before so I did not know what to do!! I stood there to see if someone would acknowledge me and I would find out what to do.. All 3 of the people behind the register looked at me.. but never said anything .. meanwhile people are coming in and the line is getting longer.. almost 10 minutes standing and I finally ask how do I get my check engine light checked.. it was at that time I was sent to the end of the long line. Still only one guy taking customers the other guy and girl where just behind the counter.. over 20 minutes on the line I get to the register and the kid comes outside checks my truck.. he tells me the part I need. I purchased it and when he hands me the box there is writing all over it someone’s phone number .. I ask him is this part used? He said I don’t know? I left the store and a couple days later my husband put part in and check engine light still has not gone out.. I drove it for few hundred miles to see if it would go out and finally took it somewhere else to get the light checked again.. and same part is coming up!! Sorry to leave a long message and not a food one .. but extremely frustrated!!
I visited Autozone many times and I have seen different people working everytime. And honestly I havent seen them knowing how to work the system and help customers correctly. A couple of times the employees have been arguing and that looks very unprofessional. There is a long wait to pay because theyre not trained properly.
I give them one star because when I walked in there was a line of people waiting to be served. There was four employees in the store three with gray shirts (I think they are managers) one with a red shirt. The guy with the red shirt was the only one working while the other three just stood around doing nothing finally one of the gray shirts asked if anyone was just there to pay cash one person was just there to pay for something the manager took that person and went back to doing nothing finally another red shirt person came in one of the manager told him to clock in right away to help out with the line (I think the managers should have jumped in to help the customers instead of standing around doing nothing)
The service is horrible, I waited 30 minutes to buy a brake light for my car. the line was big and the two cashiers were eating while they where working and the other one looking for parts. They walk like tortuga very very slow. Please take this peoples out there .. this job is no for them.
5 people working in a slow store. One manager and employee listening to a customer tell his story how his car broke down, both just standing there at two different registers. 4 people waiting on line for at least 5 minutes until someone says, IS ANYONE TAKING CUSTOMERS?. The red shirt starts ringing up customers, the manager, is just gabbing with the customer. The line is taking forever and the other employees are just socializing in the store. Finally, someone puts there packages down and leaves and tells one of the clerks, Bladimir, that they should pay attention to the customers and goes to leave. He states,go ahead. I would have left but I waited too long. Pretty awful.
Love coming to autozone when I need anything for my car I just go buy the piece which is usually there so i can fix it myself to make my life much easier and cheaper. The guys at the store is a bunch of help certainly can answer any questions you need answered. Definitely one of the best place to get your car needs
Went in asked the employee if he had a part that I needed and he looked it up and said yes got my part paid for it and left and treated me as a customer and he was very friendly will go back there again for parts because the service was great and the place was very clean
Worst place to go to!I was the 2nd customer there I waited for about 15 minutes..I walked to the lady by register for help told me be there to help you..waited and waited she never came for help she was unpacking things instead behind register.would not recommend at all!!
Total reviews rating 3.9
199 Reviews for AutoZone Auto Parts 2023:
Review №1
2022-07-22I have a had multiple bad experiences here, i always get little to no help, theyve set me up to buy the wrong pieces, and this spot specifically most of the employees are women who dont speak English, go to the 1 in Brentwood or bayshore way better service.
Review №2
2022-05-08Me and another customer get online to pay and the cashiers walked away. Finally one young lady asked if were “just paying”. What did it matter. Were we just gonna stand there till some cared to help? This place needs self check out, the workers are useless.
Review №3
2019-01-27Very unprofessional, one of the staff (taller gentleman with his hair pulled into a low pony stocking parts) has some sort of radio show on LOUD walking around the store, not asking people if they need help finding anything etc. Lines are ridiculous, Ive been waiting 30 min to ask someone to help me look at a battery for my car. Definitely wont be coming here againAnd it seems that the owner only responds to positive reviews and does not address any of the problems in the store.
Review №4
2021-01-222 people on line, 5 employees behind the counter, and I was waiting for an easy 10 minutes. I was then helped by an employee that it was obvious that she was doing me a great favor by helping me out. So I gave a generous 2 stars because they simply had the part I needed, otherwise I would have rated 1 star because that is the minimum you can rate on here.
Review №5
2021-09-27They take to long to help there customers at cashiers when parts are needed there hole staff need be properly trained by a professional who knows what they are doing. Keep next coustmer in line ready for questions and answers
Review №6
2022-06-30Got my auto parts in a nice cold drink
Review №7
2021-08-18I called up and asked for a product: spoke to Judy. She says they have it, drive all the way there and wait in a 15 minute line…they take me back to the cage and it’s a completely different product, not what I was looking for.
Review №8
2020-11-07I shopped at this establishment many months ago and was treated very well. The reception was A+. One of the store representatives took the time out diagnosing what was causing a highlight problem on my dears vehicle. He identified and fixed the problem. Very pleased with the excellent attention towards customer service. Keep up the good work.
Review №9
2021-02-12I just recently called this location to get a free diagnostic test done for my car. At the time I was told I would be able to get it done but of course with covid going on there would be some precautions I would have to take. Once I went to this location and spoke with a lady at the front I was told the complete opposite. Before I could get the word diagnostic test out of my mouth she stated they didnt do it for the check engine light if it was on(which it wasnt). Then once I was able to get a word in and show her the picture of my problem, before I could explain she gave me another excuse as to why it couldnt be done. This was a complete waste of my time and not to mention not such good customer service. Definitely wont be back!
Review №10
2020-05-21The staff was very courteous and professional. Even though they didnt have a particular part that I needed at their store, they diligently searched the database for other stores in the nearby area until they found it! Once the staff confirmed the availability of the part by phone to the store that had the part, all I had to do was drive to that store and pick it up since i paid at the initial store. Just outstanding!!