I have never used a taxi-car service before, and I’m new to the area, I have to say, I was very pleased and not only will I use New Boyz Transportation, but I recommend them as well. Professional, polite, friendly, and on time! Felt I was in good safe hands. Navigated with ease through the area. Great experience. Thanks.
Review №2
2021-04-14
They are nice folks. They get you were your going. But they are so busy at times you may half to wait a hour on the cab.but like I said they will get you safe to your destination
Review №3
2020-02-29
On 2/29/2020 at approximately 2PM I called for a cab service from the visitors center in Batavia. They told me it would be an hour long wait, which is understandable, HOWEVER upon deciding to walk to my destination I walked past a Batavia Cab Co cab parked at Batavia Downs Gaming. There was no one in the vehicle. I then went inside to see if the cab was going to leave with any customers. I waited for about a half hour and the cab never moved. The license plate is 28112LV.I think it is incredibly unprofessional to tell customers to wait over an hours while the driver gambles on the job. I will not be calling your service again.
Review №4
2020-02-22
Failed to show up on time, told me they are gonna be 12 minutes late, didn’t show up till 30 minutes late. Got in to about 3 other people in the van all of which are smoking cigarettes with the windows barely down. Never again.
Review №5
2020-01-20
Will not answer calls a small time owner with not respect of business.i was told to call on a Sunday to book ahead? I wonder if there is a company or if the owner writes his own reviews?
Review №6
2019-01-02
I have used Batavia Cab many times and never had a problem. The drivers are very friendly. The price is affotdable.
Review №7
2021-04-24
They get me were I need to go and they are reliable
Review №8
2017-01-30
Had very rude people my son wasnt buckeld told the driver wait a sec so I can have him buckled it only takes a sec to buckle a car seat in on top of it one of the drivers where drinking and driving very unsafe and the recent one I just took was rude when I called saying I left something in the back of there trunk not preaching the rude drivers please fix thank you
Review №9
2018-10-05
Called answered the first time told me 25 minuets. Waited over an hour called back just to have my calls ignored. Horrible horrible service. Probably will never call again.
Review №10
2020-01-18
ALLWAYS reliable, May have to wait 5-10 minutes but never hada problem
Comments (19)
Review №11
2021-05-14T03:20:07Z
Sweet lady got me to work on time!!!
Review №12
2019-05-11T21:06:23Z
On time, good prices, Adrienne is an AWESOME DRIVER!
Review №13
2017-07-16T03:11:17Z
Always reliable and friendly drivers! Give them a call.
Review №14
2022-02-03T15:19:45Z
Great people
Review №15
2017-09-08T15:52:56Z
Never answers the phone have called multiple times and no answer
Total reviews rating 3.4
19 Reviews for Batavia Cab Co 2023:
Review №1
2021-09-01I have never used a taxi-car service before, and I’m new to the area, I have to say, I was very pleased and not only will I use New Boyz Transportation, but I recommend them as well. Professional, polite, friendly, and on time! Felt I was in good safe hands. Navigated with ease through the area. Great experience. Thanks.
Review №2
2021-04-14They are nice folks. They get you were your going. But they are so busy at times you may half to wait a hour on the cab.but like I said they will get you safe to your destination
Review №3
2020-02-29On 2/29/2020 at approximately 2PM I called for a cab service from the visitors center in Batavia. They told me it would be an hour long wait, which is understandable, HOWEVER upon deciding to walk to my destination I walked past a Batavia Cab Co cab parked at Batavia Downs Gaming. There was no one in the vehicle. I then went inside to see if the cab was going to leave with any customers. I waited for about a half hour and the cab never moved. The license plate is 28112LV.I think it is incredibly unprofessional to tell customers to wait over an hours while the driver gambles on the job. I will not be calling your service again.
Review №4
2020-02-22Failed to show up on time, told me they are gonna be 12 minutes late, didn’t show up till 30 minutes late. Got in to about 3 other people in the van all of which are smoking cigarettes with the windows barely down. Never again.
Review №5
2020-01-20Will not answer calls a small time owner with not respect of business.i was told to call on a Sunday to book ahead? I wonder if there is a company or if the owner writes his own reviews?
Review №6
2019-01-02I have used Batavia Cab many times and never had a problem. The drivers are very friendly. The price is affotdable.
Review №7
2021-04-24They get me were I need to go and they are reliable
Review №8
2017-01-30Had very rude people my son wasnt buckeld told the driver wait a sec so I can have him buckled it only takes a sec to buckle a car seat in on top of it one of the drivers where drinking and driving very unsafe and the recent one I just took was rude when I called saying I left something in the back of there trunk not preaching the rude drivers please fix thank you
Review №9
2018-10-05Called answered the first time told me 25 minuets. Waited over an hour called back just to have my calls ignored. Horrible horrible service. Probably will never call again.
Review №10
2020-01-18ALLWAYS reliable, May have to wait 5-10 minutes but never hada problem