Beach Gardens Rehab & Nursing Center in Far Rockaway
Site: https://bgrehabcare.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
I often encounter people who are hard to forget. This is such with the staff at BEACH GARDENS NURSING AND REHABILITATIVE SERVICES.The staff is attentive , loving , and caring to its residents. I would recommend this nursing home to anyone who wants peace and comfort for their loved ones
This is the WORST PLACE to send a loved one. My mom has bees there since Dec 2021. NOT BY CHOICE. She was moved there due to covid at the place she was in. The nurses and most CNAs were NOT Helpful AT ALL. THE NEGLECT THERE IS TERRIBLE. THE REVIEW Posted from Mariann Henson is a FAKE. She barely even knew how to use her phone. THIS PLACE HAS KILLED MY MOM DUE TO NEGLECT! SHE PASSED JUNE 17TH. Not to mention she has complained a couple of times to us that she couldnt find her phone thats why she couldnt call us. Which leads to believe SOMEONE IN THIS FACILITY TOOK HER PHONE AND WROTE REVIEW. SO PLEASE IF YOU Have A LOVED ONE THAT NEEDS LONG TERM CARE, OR EVEN SHORT TERM, DO NOT I REPEAT DO NOT SEND THEM HERE. YOUR LOVED ONE WILL NEVER COME HOME.
I dnt no who but they left my mom in a Hoya lift for almost 2 hours she is afraid to say something she fears them they do not rehab her she has been laying in the bed almost 3 months she can’t walk but she walked but she was walking befor she got there and to the hospital they won’t even help her up other than using a Hoya lift
DO NOT! I REPEAT! DO NOT PLACE ANYONE HERE!I read the reviews here and told the social worker at the hospital that I do not want my mom here, but because this was the only place that was accepting Covid patients at the time, I decided to take the chance. This place is not ideal for anyone who cannot help themselves. The first person I dealt with was Ena Shemi from the business office who wanted me to sign paperwork and couldn’t explain what it was and became very hostile and unprofessional when I requested she explains to me and hung up on me. My mother went here for rehabilitation, but got worst over the months in her ability to use her muscles. They would say she gets her therapy when I asked. Weeks would pass and her nails would be visibly dirty and long and I would ask over and over for someone to cut it, by the second time it needed cutting I had to do it myself. Her lips and skin would be extremely dry and chapped. In the months she spent there I’m yet to see her teeth brushed. Food was always built up on her teeth in thick food.The ST decided to put her on a purée diet despite that she was capable of chewing on her own, when I spoke to her she said that it was temporary and she was evaluating her soon and was most likely taking her off; the ST told me she would call me back if she wasn’t taking her off the purée diet. She never took her off nor called me back. I set up FaceTime visitation more than once because I lived far and couldn’t visit during the week, but they were never honored, except for when she was in the Covid isolation area. All the employees I interacted with were friendly and have never said they couldn’t do something but ironically things never got done . They are just a part of a system where they are overworked and underpaid, and short staffed. Christmas week I was off and showed up 2x unexpectedly. My mom was left in bed all day. One day it was 1:45 pm and they were now sharing lunch. Some days they did not have gowns and left her in the bed with just a top. No one is proactive with anything. The first time I took clothes for my mom, it took them weeks to find them, the second time, I haven’t seen those thing and they discharged her with none of it. Lastly, depending on the room, some are decent and some are really run down with really old broken down furniture.
STAY AWAY………….. [Was forced to put 1 star otherwise I can’t sent this post]. I can’t even give this awe-full place even 1/2 star. We were told this was a 5 star facility. ( Bull****) My dad 87 was there and it was the most horrible experience ever. Staff was mostly never there, Always left voice messages which they never returned.. Had to hopefully get someone to do a FaceTime call with him. Funny how they schedule a FaceTime me at 11:00. ( Never happened). Really is a death trap. Would NOT recommend this jail to anyone. Left several messages for the Facility doctor no answer . Left messages for the Administrator no answer NOT EVEN A CALL BACK! He went in for an amputated toe and they never even looked at the wound . This place does not give you the care you need they treat there patients like animals .
DON’T EVER SEND your beloved ones to this nursing home. Those Jamaican and Haitian staff members ( except for Ms Dexen ) are UNPROFESSIONALL and rude and they HATE Muslims so bad. I was insulted many times because of my religion and I was insulted and teased because of my disability ( I’m paraplegic). An aid teased me because I’m not able to walk on my feet.That really hurt!!!! Even those haitian wound care nurses especially Ms Cristopher has insulted me twice because of my religion!!! STAY AWAY FROM THIS PLACE.
I have to agree with Cat Sailer, below: Communication with the employees at this facility is extremely difficult. My brother and I typically have to go in person to get anything done. They havent told her nor us what her COVID status is, as per her Patients Rights, so we dont know when shes moving to the new rehab. Also, yes, the one person of authority I was able to get on the phone seemed put out with my questions. I also havent heard back from the doctor assigned to her, even though he invited me to call him anytime. VERY frustrated with them, cant wait to get her out of there. I just wish someone other than the front desk guard would be available to answer our questions in a timely manner, with some grace and compassion.We also witnessed the son of a patient who had been transferred out a week earlier picking up her property; her belongings were not sent with her and some seemed to be missing. Terrible. They should keep better track of peoples things!
I am disappointed that I had to write this review but I had to deal with this nursing facility over the last few days involving a transfer to an upstate NY nursing home. Phone calls were never answered, voice mails were probably never picked up, and most of the time, the call was disconnected which led to little success in reaching anyone. I had to call back over and over just trying to reach anyone who would help with this transfer and that includes the social worker and the administrator. I feel bad for family members trying to reach out to their loved ones. I cant speak about the care given but I can say that I would not want my loved one in a facility where there is little chance of reaching anyone to answer your questions or even accept your call. During this time of Covid, the ability to get answers and speak to staff is imperative and this is clearly not the case with this facility.
This place is a death trap! If you really love your family, do not send them here!The nursing staff miss-use and misquote HIPPA law to prevent family from talking to the patients on the phone because they dont feel like walking to their rooms ( as patients are not allowed to have phones). Today had nursing supervisor named Terri refuse to let me speak to my grandmother, and I drove down in person, she pretended we never spoke on the phone and still refused to let me say hi on the phone or Facetime. She then began to discuss the personal matter out loud from across a lobby, which is ironic because she broke HIPPA law.I overheard incoming nurses say they didnt want to come to work out loud as they couldnt be bothered or were scared.
Do not send your loved ones here. No one answers the phone or calls you back, no communication available to staff or residents. Funny how since Medicare covers 20 days on day 21 my Mom was cleared to leave. She was transferred to another facility and died the next day. She was not cared for. They are a disgrace and should be ashamed at the way they treat people. Only department that answers phone is Admissions cause thats money coming in.
My sister spent 21 days in this nursing home. The people there are not sympathetic and really dont care about your loved ones. My sister was malnourished, she wasnt given her meds and and every time we called there to inquire about my sister, they would give you the run around that they would call you back and never did. Names included Inga, and social workers Joann, Sarah, and Ms. Baker and Dr. Hassan and a nurse called Erica and Mary McGill and one in the financial dept. Ena . But they did remember to ask for the insurance to get paid. This nursing home is the pits. The only rehab person that seemed to care was Renee. Potential Lawsuit pending. Nursing home should be closed down. They are killing your loved ones.
I am absolutely delighted with the wonderful care that my 91-year-old mother is getting at beach gardens nursing home. The staff is friendly, knowledgeable, and extremely efficient. The place is immaculately clean. I have been to quite a few nursing homes and I have never seen such a lovely environment.
They don’t have any responsibility. Patient is falling down two time and they don’t care . They don’t give the patient bad railing. That’s really bad . They don’t give the patient seat belt too . That patient is old . Patient was hungry and trusty and they don’t give the patient food or , water . Patient was crying call people and no body lessening his call. This is the rehab center means nursing home but nobody take care the patient. This is their business.
I’ve been calling for days and no one answers or returns voicemails. The one time I was able to speak with someone, the person who answered seemed annoyed at that I was asking how my mother was doing. My mother can’t walk, talk or speak and was sent here only because she had a positive covid test and couldn’t go anywhere where else. Don’t send your family here if you have the option.
This is the worst nursing home to bring your love ones. The rooms are out dated, bathroom were not cleaned, and they never fixed the television in the room. The facility lost my father belonging and gave me the run around about losing his property. The staff is rude and uncaring.
Rude, unprofessional , uncaring and unorganized. They ignore patients and their allergies, they ignore their medications and when medication is supposed to be given. This place is a poor excuse of a rehab/nursing and is a shame to medical profession! No one should be sent there and no dr should reffer patients there. I will be filling a complaint today.
I have both experiences really good ones and not so good, there is people so caring, compassionate and helpful that even it I was in a lot of pain, they help me throughout itMaria from the office helped me with all the problems that I have, and Bryan so compassionate changing my dressings of the legs, and the nurse in the morning bring my pills all crushed, thank you all and the bad, I almost forget.
I am very grateful for the services received in this center, the nurses are kind and their president is on the lookout, whether they come to take your temperature, blood pressure, etc.I thank all the nurses AND all the staff for their services in the time I have estradiol here. Thank you for the passion you have with your patients.
Total reviews rating 3.3
76 Reviews for Beach Gardens Rehab & Nursing Center 2023:
Review №1
2022-04-22I have been here about 3 months and I am receiving PT and OT. The rehab staff is great. They work me hard and want to see me succeed. Right now I am unable to walk, but I believe that they will get me there. I have totally seen improvements since I’ve been here and I am comfortable in my room. The staff is very nice and I really appreciate that. I’m in a lot of pain and sometimes I can be cranky. The staff is still friendly and they know how to call me down.
Review №2
2022-03-29I was here 6.5 months and I was comfortable in my bed and I liked the aides. I am very independent and I liked that they didnt push me to do things. I was able to do things on my own. I really like the recreation and they always make it fun. All of the rehab people are great. I am amazed to see people who come in here and cant walk, but with the rehab can walk in a couple weeks. The wound nurse, Bernard, was very good. He helped my wound heal in 2-months time and I feel much better. The wound was really impacting my daily life. Couldnt go shopping or do my laundry. Will be nice to go home without a wound.
Review №3
2022-06-14I have been here 2 months and I came due to my headaches and heart troubles. I am getting better and the people here are very friendly and helpful. The rehab is very good and it works very well. I attend most of the parties and events and I am comfortable in my room. I am not home, but it is clean and I am good.
Review №4
2022-03-22I have been here since December 15th and I have had no problems here. Everyone treats me good. The aides, nurses, and housekeepers are very good. The nurses are very busy, but are still doing great. I have come a long way since I’ve been here and I have been doing really well the last few months. I am very self-sufficient and I am happy to be here until I am well enough to go home.
Review №5
2022-03-29I have been here about 2.5 months and I have been getting better. I recieve both PT and OT and it has helped me a lot. I have seen improvements from when I first got here to now. I really like the rehab and I am comfortable in my room. The aides and nurses are very helpful and I have had no issues with them.
Review №6
2022-03-15All of the staff are patient, kind, and gentle. Especially the aides and the rehab therapists. This is not the easiest job and they are trying their best. Even when I need help at 2am. The aides and nurses will even come off of their break to help me. I love the rehab and I am very comfortable here. The staff take care of people and help heal people. I cannot walk and so the staff are very helpful. When mealtime comes, all of the aides will come assist me. The aide bringing the food will open my food, juice, utensils and get it all set up for me. I hate to leave, but I have to. I recommend this facility.
Review №7
2022-04-22I have been doing the PT here for about 3 weeks and it is very helpful. I really needed it. When I first got here, I was wobbly. As I started doing PT, my legs started getting stronger and it encouraged me to exercise. I wasn’t exercising before and it has helped me do that. They have helpful staff who communicate with me and I am comfortable. I went to the Easter party and ice cream social and both were very nice.
Review №8
2022-03-29I am comfortable here and I go to rehab every morning. I enjoy going down to the rehab gym and the rehab is very good. I also love the recreation. The recreation comes up to get me when they have something going on and they let me use the phone when I want or need. The social worker helped me get clothes and Miss Maxine from rehab also helped me with clothes. Miss Maxine looks out for me and I thank her every day. Miss Maxine make sure everyone gets to rehab and she checks on us. Miss Jordan, an aide, is very good and nice. Everyone likes her and looks for her. Both Miss Maxine and Miss Jordan are very kind. I have been here about three weeks and everything is quiet.
Review №9
2022-04-19This is my second time here at Beach Gardens. The staff here are very friendly. Especially the nurses Miss Joyce and Miss Sabatree on the 2nd floor. The food is not bad and I went to the Easter party with the recreation department last week, which was really fun. I receive physical therapy and occupational therapy and I have seen improvements. The rehab staff is good. Before I came here, I was walking, but I was not stable. I am walking good now with a cane. I have definitely seen improvements.
Review №10
2022-02-07Love the recreation department and Maria was great. She would come around with hot chocolate and homemade Dominican soup that was very delicious. Really like the physical therapy staff and they were really on their game. When I ask for recreation stuff, they come and bring it to me and I like that I had a lot to do.