Delivery
Yes
Tim Hortons in Batavia
Categories
Location on the map
Batavia, Genesee County, New York, US
Service options
Drive-through
Yes
Takeaway
No
Dine-in
No
Highlights
Fast service
Yes
Great coffee
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Solo dining
Yes
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Late-night food
Yes
Prepared foods
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
University students
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 585-343-0421
Site: https://locations.timhortons.com...
Site: https://locations.timhortons.com...
Opening hours
- Monday:5AM–7PM
- Tuesday:5AM–7PM
- Wednesday:5AM–7PM
- Thursday:5AM–7PM
- Friday:5AM–7PM
- Saturday:5AM–7PM
- Sunday:5AM–7PM
Tim Hortons in other cities:
Comments (199)
Faster than the east end location, gets the order right
Everything was hot and delicious the order although the order was big it was all correct love it
It was good except for the service. The employees dont always pay attention when you go in and try to order. Sometimes you wait awhile just to be served. Coffee I had gotten was way to strong, I had ordered a light and sweet coffee and I didnt get what I had paid for
So this is what my panini looked like. Also ordered the mini omelets. Wanted one of each kind. She asked 6 times and still got it wrong 👎🏽
#makeitright......mocha latte hot...retrain every one if the employeed there....seriously screwing with a awesome cafe....all for the lack of knowledge about WHAT you are making...like 6 out my last 8 have been this failure...😢 😨
My daughter and I stopped here around 5:30pm on our way home. It was clean. Not crowded at all. The drive through was pretty busy. I love the fireplace. Food and drinks here are always fresh and yummy..just wish the service was friendly...our cashier didnt smile at all.
Love this Tim Hortons!!! My favorite place to go!! My coffee is always perfect, hot, they know its me and my sleeve is on it!! Best Tim Hortons around!!!!
The drive thru was very busy and so was the walk in as well but the man who took care of me was still very sweet and did a great job.
The drive through line was REALLY long so I went inside, stood in line with 4 customers ahead of me. By the time I received my order and left with it, the drive through line was gone!! The line cook taking care of the inside orders was moving as fast as he could. But clearly, drive through took precedent.
The food is good but the lady working there was rude and nasty to us to work in that kind of job you need to know how treat people.
My wife loves their coffee and makes me go there to get it for her. I have establishments that are geared towards drive through service. Im not lazy and like to go inside for my orders but then I end up waiting forever for service.
Walked in and waited nearly five minutes. Car after car got served. At least three on staff? No greeting or sorry when we were finally served. And it seemed no one could figure out how to stop the incessant beeping on some machine in the kitchen!Not exactly relaxing. But the coffee was awesome as usual! Beeping did eventually stop. Woohoo! Must be a rough day at the cafe! 😖
Ordered 20 minutes ahead through the app. Was told, very rudely by the girl at the window, it was still not ready when I got there and she implied it was my fault for not stopping and saying my name at the speaker. Other Tim Horton locations actually make my order when they are supposed to and dont degrade me when I just pull up to the window. They had me pull into a parking spot where I waited another ten minutes, only to receive a messed up version of my order. Cool.
Great with the products. The wait is insane. Waiting 10,18,20 minutes for cup if coffee. Even with only a car or two ahead of you the wait is extremely long at times. I think they should create an Express line for those that just want a cup of coffee or pull those cars ahead that order $50 of food.
Was aknowged immediately upon getting in line as the worker finished up a drive three order. I dont mind waiting a few moments. My donuts were delicious and so was my cafe mocha.
The staff is really friendly. Great coffee. Fast service. The only problem I have is when ever I come to this location and order a chocolate chip cookie they always reply with we are out of them!!! I go there all different times. This has happen countless times. I wish they could just make a few extra chocolate chip cookies.
Everything was good except for the decaf coffee which tasted very diluted.
The drive thru set up is ridiculous...even with two lanes its hard to maneuver in the parking lot. Also theres not much room Im the store either so it gets congested during peak hours. Theres a huge shelf in the middle of the dining area thats kind of unsightly and in the way. Also, I asked for an apple fritter but they said they didnt have any more. When I was leaving I saw a whole huge tray that just werent out on display yet. I just wanted my apple fritter!!!
First time ever at Tim Hortons. They were out of everything I chose but the server at the window ended up making everything fresh as soon as I pulled up! We need more people like that. Great experience! :)
Very slow service every time I go in there. Dont understand why they have 6 or more people working in there and when you go up to the counter to order they are standing around looking at you and then you get one person to say someone will be with shortly and its like 3 to 4 minutes later when you have all these people working in this small coffee shop its ridiculous.
I dont know why the tables in this place are never clean, but they arent. You can see its reasonably clean in the back; food is good and fast; people are friendly. But you always have to clean off a table before you can eat.
I like Tim Hortons. Stop at many of them all over Canada and the US. Been at this one a few times in the last few weeks. This isnt one of the good ones. Food is fine. If they have what you want. Example: no soups at lunch time. Service is SLOW. Garbage cans over flowing.
Lovely cakes. Great coffee, but only served in paper cups and the cakes in paper bags because the dishwasher was out of service...... No-one knows how to wash dishes by hand using the sink? What a shame!!!
Had a system to come in, order, and leave; employees were wearing masks, food was delivered quickly, friendly workers, breakfast was better than our McDonalds breakfast the day before
Overpriced tiny Donuts, and poor selection of donuts. I dont recommend Tim Hortons at any location. If you want great donuts at a reasonable price try locating a mom & pop donut shop.
Although the sandwiches have a fair taste, they are exceptionally small for the price. My sandwich was suppose to have bacon and it didn’t and the lettuce was not edible. Plus they don’t keep enough donuts supplied for a place open 24 hours.
Stopped by at 6 15 pm for a single coffee. Got stuck in the drive through line for 15 to 20 minutes for a two dollar coffee after being out and about sice five am. Unsure what goes on for 15 minutes with four cars but drive through was awful, will not return..
Coffee and food is good but usually long wait bc always so busy and hard to get into and out of parking lot
I always make sure to stop at Tim Hortons when in anew area that has one. I recommend any of the sandwiches (breakfast or lunch) and the coffee is better than others. The seating area is clean, and they offer free wi-file if you have some time to chill. They also package everything so its easy to eat on the road if you are in a rush.
Excellent place. Very tasty waffle brekkie. Tasty doughnuts. Tasty ice cap. Especially young tall boy with dark curly hair gave such a good service. Will use again.
Because the Tim Hortons I usually go to near me is under renovations, and this one is kind of ridiculous to get in and out of because of traffic. Workers are not as friendly and the place doesnt seem to have a nice flow to it.
Table not cleaned off, along with other tables. Sales person just handed tea, and muffin never asked if we needed assistance with our meal. I had to ask for spoon, sugar, and creamer. Other Batavia Tim Hortons much better.
Always fast service, even during the busy hours. Steven and the shorter lady with the glasses (Jessica?) that usually work in the morning hours are always personable, happy & fast. Love coming here for my coffee daily!!
Great serving time, great customer service, great attitude from employees, you couldnt ask for a better ran place. I didnt get to see inside, but I do believe that Batavia Tim Hortons is one of the more impressive places Ive ever seen!
The drive thru is crazy at this one up near tops the one near post office is better
One of the best Tim Hortons Ive been to! The night shift is a lot faster then the morning but its still great all around. (I go here every morning and night)
Had been waiting 20 minutes for our food and we are the only customers in here! However, the drive thru seems to being moving along...went up to complain and apparently, the counter guy never put our order in so...the sandwich maker gave us our money back and made our food. The 3star rating is solely for sandwich guy, otherwise this tims woulda gotten 1syar
Walked in at 6PM with my friends and ordered a sandwich meal. Workers serves me my sandwich and my unsweetened iced tea (I asked for sweetened) and tells me to have a nice day. Puzzled, I say that Im supposed to get potato wedges with my meal. She tells me they quit making potato wedges after 5PM. So, I ask if I can substitute something, and she said yes you can get a muffin, donut, cookie, ect. I elect for a muffin and walk out really mad because she was just going to let me pay for something yet not even offer a substitution. They tried stealing from me.Later, Im in the parking lot with my friends still enjoying our food and eachothers company when the manager walks out and asks us to leave.We hadnt even finished our food yet. This was the final straw for me. First you tried stealing from me. Then you booted us out. We left and will never come back.
Their espresso machine is down every time I come. Also there is a 50% chance they don’t have ice tea.
Customer service could be better!We had a person not well and taking long in restroom..when the cleaner came outside we informed her about the situation..but then she gave us a disgusting look.She was not at all friendly!
This location is always fast, even with low staff. Keep up the great work!
The acoustics are terrible in the place you can barely Converse in there. And the coffee is a little pricey.
They were very efficient @ the drive-thru. They were right on the money when it came to the order being correct... I was being reasonable as well, nothing too fancy.
Food is good took forever to go thru take out. Little less blathering at window might help.
Love their coffee but theyre very slow
I came into the restaurant about 3 oclock in the afternoon today Wednesday 5 people were in there behind the counter do you think I can get a cup of coffee waited above6 or 7minute before somebody decided they wanted to wait on me think they need some more training
I wont be going back here anymore. apparently they dont do breakfast all day any more, guess it depends whos working. I suggest you speak slowly and clearly as not to confuse the employees. Make sure you check the contents of your bag if you get it to go. Give yourself a little extra time when you go there cuz theyre rarely on the ball. Its too bad
Favorite coffee ever . Was sad that were out of all the donuts we requested but had the Yummy Pumpkin donuts and muffins
They were out of almost everything, but what we did get tasted okay.
Tim bites were great
Always busy, but orders are completed quickly and most importantly correctly. Great selection of drinks, food, snacks and baked goods until late at night.
Chili soup very good, no chicken soup sandwiches i like chicken sandwich,
Tims is one of my favorite places for Coffee and Omlette Bits. Tims is clean with a new driveway. Great place to stop handicapped parking and accessable handicapped entrance. Bathrooms are clean and handicapped friendly.
Got 2 coffees no sugar and small so hot you could not drink.
Love my Tim Hortons amd even when the power was out they still made my Fremch Vanilla Capuchino and made sure I tasted it and it waa GREAT!! Thank-you to the man and woman who seeves me that day 😀
Quick service. Nice seating area. Spent 3 hrs chatting and no one suggested we leave. Might return for another meeting.
Tim Hortons has a very desired menu for a chain restaurant
Drive up line was a nightmare. Poor design. Asked for bagels toasted and they were not. Chai tea lukewarm. Will not return
This is the worst tims I been too!!! When I called and complained bout my order the female assisstant manager blew me off!!! Never go through here again!!!
The coffee is ok, but the atmosphere is kind of cold and unless you sit by fireplace, the chairs are uncomfortable. Not a favorite.
Omg!!! we need these in the South!!! excellent coffee, MUCH better than S******s! yummy donuts! get the waffle breakfast sandwich, SO good!!
The newer location in Batavia was very subpar. Multiple thing we asked for they didnt have or werent working properly. The service was very rush and not very friendly
Best coffee.. great service... excellent chicken fajita wrap so whats not to like
The staff is always very friendly and personable. After driving for over a hour, I love that they joke around and have fun while serving the customers.
Good coffee but drive threw is always backed up and something wrong with speaker because they cannot hear you inside.
The lobby is open, with social distancing. The staff cleans tables between patrons. The bathrooms were not open.
Theyre still closed way to early 5pm ish....Dang Covidbs...Coffee is still amazing though
Great service as always! Love Tim Hortons coffee! 🇺🇸 should have more of them!
Good Tims, busy folks working hard to keep things moving. Breakfast sandwiches better than the golden arches
I love the coffee! Hot or iced. The staff is always really friendly.
This is the only time Hortons that gets my coffee right!
Over worked and under paid...these guy do the best they can, but are badly understaffed! Friendly!!
Egg was cold on my sandwich, cheese was not melted, ordered a bacon egg and cheese on a bagel. There was one small strip of bacon in the middle of the sandwich.
Excellent coffee!
Love Timmys, small iced Capp Supreme and a Boston cream donut!
Ordered one drink and a 20 pack of plain timbits, couldnt get the timbits right the la for wasting my money and time
Sandwich press makes a noise equal to fingernails on blackboard. Very annoying and has been like this for six months. Most of the higher tables are wobbly and guarantee that you will spill your coffee. Tables are left dirty.
TERRIBLE SAT IN DRIVE THRU FOR almost 20 mins for 3 LG coffee as and get to window to for all coffees to be made WRONG
I had the worst experience first off yesterday my hash browns were stale and today my food got mixed up and it was the worst I love Tim hortons but this is not the way to welcome customers 😡😠 I’m so mad
Theres usually a line in the drive through. Popular!
Very slow, got our order wrong and then argued with us. Visible dust on top of machines.
We Love Tim Hortons! GREAT Coffee, Breakfast, Sandwiches! Its Highly Recommended! 🙂😁😇
Busy place in the mornings. Diverse selection of drinks.
French vanilla capp didnt have enough mix in the machine tasted like water
My bacon bagel BELT was just lettuce and bacon on a bagel.
Always a wait but doing their best with the shortage of staff
The coffee was delicious as always.
For two days in a row they ha e ran out of hashbrowns & today after ordering a plane bagel they had none.
Good but out of artisan buns and hot my BLT on penne....not so good
Line is too Long, couldnt wait that long in the drivethru.
This place needs a lot of help very slow service Inside and out. When the one manager left for E.Pembroke the store hasnt been the same.
Was a bit slow with small order and for got to give full order mabey just under stafed but drive threw we where onley ones in it
Good food, quick service and good price!
Cashier is always very nice. Food is freshly made. Win win
Typical Tim Hortons long wait in the morning not the best customer service skills
Awesome deal! They will get all of my business!
Love their coffee. Bagels, donuts, and muffins are excellent as well.
It was so good the coffee was amazing so was the pumpkin spice muffin!
I only get Tim bits there because I dont like any thing else there
Love it!
Clean, friendly and they do there best in busy mornings to get everyone in and out as fast as they can.
My coffee was good
Its a hortons, so you know it has great coffee and tim bits
Love TIMMYS ITS MY 4 TIMES A DAY RETREAT AND I LOVE DAVE AT THE BATAVIA NY STORES.... GO DAVE
Dunkin Donuts is better, but this place closer to get a coffee
Slow service at this location and donuts were gone before 11 am on a Sunday.
Not everyone of them is the same. But they are always good!!
Awesome
It was as quick as possible but they did get my drink wrong but its OK I still drank it.
Good place, very friendly stuff. All food marked with colories
Best donuts and coffee that I have tasted North of Virginia
Love their bagel sandwiches. Great value.
Great food and excellent service
Great coffee.. always busy
Cant go wrong with Tim Hortons-!
Wish they were in eastern New York!
Not friendly or inviting. Definitely will avoid.
They gave me cold food
Good food and fast service.
Great location, good service always fresh.
Super crowded I had no idea it would be that busy, good thing I left home early
Less wait that the old location. Same great coffee.
It was ok for the town!
The most consitintly slow service of any Tims i have ever been to!!!
LOVE THEIR CAPPUCCINO, just wish they would FILL THE CUP!!!!
Our best restaurant here ❤️
Nice place, there is a fake fireplace that is so beautiful.
Go here often when in area.
Always polite friendly and fast service
Love there tea got or iced
They have a very polite staff.
Need more help at the counter. Very slow if you walk in.
Great
Good fast service very pleasant experience
Brand new hot coffee and something sweet
Absolutely love the mocha latte
Gotta love their coupons !
Love the coffee!! So addicted
Got the wrong drink because they didnt train a newbie very well
Love the place but at times slow
Good food
Took forever and didnt even listen to my order
Fireplace is a great touch. Great service.
I love my coffee
Make sure you check your order
The line here is unbelievable 😳
Great breakfast sandwiches, cheap
Great snacks/drinks !
The donuts are divine
Good service and good food
Pretzel bagel was fabulous
OK if you drink coffee
Wait time was long.
Great tasting coffee
Love my Tim Hortons
Best coffee and chilie
Best coffee around
Love their teas
Very good!
BEST COFFEE IN TOWN!
Always love Tims
Great service love em
Get coffee here everyday.
Loved Them The Best
Love Timmy Hos
Slow drive thru
Standard Time Horton
Good coffee and bagels
Frozen hot chocolate!
Loved it
Excellent and knowledgeable staff
Love it 😍
Coffee ALWAYS from here.
Very slow service
Not a good experience
Over priced not worth it
Great!
Love the coffee
Coffee is ok
Coffee is horrible
Love it
Good
Great coffee
Nice coffee shop
Great coffee
Best coffee
Extremely slow!
Great
Great
Total reviews rating 4
199 Reviews for Tim Hortons 2023:
Review №1
2022-05-05There are two entry points but it is a bit confusing to exit for someone stopping for the first time. The store is very clean. The staff is friendly. The selection seems a little smaller than the other Tim Hortons in the area but we found what we were looking for...peanut covered donuts, which are near impossible to find in some other areas of the country. Yummy!
Review №2
2022-06-22Friendly store, instantly greeted when I walked in.Ordered a chicken wrap, ended up pretty good. Spicy, but not hot.Like stopping in when Im in town.
Review №3
2022-06-18Busy Saturday. Line inside and drive-thru is backed up.As I waited patiently, I didnt hear any grumbling or complaining from the employees, just a workman-like lets get this done.Customers grumbling? Yeah. Stop being dips**ts and cut the workers a break!Drove by about 15min later and drive-thru line is all cleared out. Good job!
Review №4
2022-06-23No plain Bagels is just a joke. You’re literally a breakfast place and you’re gonna run out of plain bagels. Do better.
Review №5
2020-02-27Finally made it in to a Tims ( Truck parked nearby lol) They were very nice and I loved the menu well priced with variety even for a breakfast place Tonya was great! She fixed up two perfectly flavored coffees.
Review №6
2021-12-22I love Tim Horton breakfast wraps and what is also good is that you can get them any time of day, not just morning. My only complaint (and it’s a minor one to me) is that I also get a blueberry muffin. But they always have to check to see if there are any more left and often, there aren’t.
Review №7
2022-05-03Better to order coffee black, not here. Cream and sugar cover bitter taste. When will TH realize their items need improvement?
Review №8
2022-07-03Coffee is always good, but it takes way too long to get coffee..when theres barely any cars in line.
Review №9
2021-11-11We each had a breakfast sandwich which I was very impressed with. I would have given a 5-star however no matter what Tim Hortons I order at if I order a bagel or English muffin toasted, with butter, and cream cheese. Problem being they always always seem to skip buttering my toasted Bagel or English muffin! That really upsets me when I went butter and cream cheese they always seem to do one or the other not both.
Review №10
2018-02-04Need to learn how to stir the coffee and put napkins on the tables.love Tim hortons. I cant even explain how awesome their coffee is. And the blueberry timbits are the bomb.so excited they have one at each end of town.way better than dunken dougnuts.we stop in every chance we get. We have yet to not like anything we have tried on the menu for breakfast, lunch or dinner.