Comfort Zone Heating & Air Conditioning in Elmira

Review №1

2022-02-14

Very, very disappointing experience with Comfort Zone. As a property owner I had been using heavily every month to maintain my properties. They are very premium-priced, but would show up. However, the last job that I had them on for a $1600 repair did not last two weeks. I had to call three times to get a response from Jason. I wasnt asking for my money back, but I wanted to work out a deal going forward given I spent $1600 for really nothing except burst water pipes as the house froze. Jason ended up telling me that I talked them into doing the job. Whaaaat? There are better services out there, companies that stand behind their service, and Id strongly encourage you to shop.

Review №2

2022-07-25

They always show on time and communicate that. Awaiting an ove4due estimate on a sinking platform holding my AC unit. I was promised it can be done for a reasonable price. Crossing my fingers that there is follow-up and follow thru.

Review №3

2022-07-19

Very pleased!! They were able to fix our AC that day. Honest and fair!!

Review №4

2022-07-11

Very good experience. The direction were going is new to us, and everything was very well explained.

Review №5

2019-02-23

I would give this company no stars if I could. They went to a 90 year old mans house that was having trouble with his furnace in 7 degree weather. Told him that it was the blower, but they didnt have the part. Then they said that he really needed a new furnace and tried to sell him a new system that day. He said that he would have to think about it for that kind of money. They then left the furnace shut down because of CO2 danger. He had no heat for over 24 hours. He called another company that came over and replaced the blower and said that they inspected the furnace and it was in good shape and no need to replace it. The Non-Customer-Service Person that was contacted after this at Comfort was rude, sarcastic and condescending. In my opinion, this was a scam by Comfort as they tried to sell a new furnace when it wasnt needed. In my opinion this was attempted because the gentleman was elderly. In my opinion they were trying to scam the elderly! Stay away from this company at all costs!!!!!!!!!

Review №6

2017-12-03

I recently had the team from Comfort Zone inspected my furnace and they pointed out several mistakes the original installer made when he put the furnace in 3 yrs ago along with the fact that the furnace was way over sized for the structure. The furnace is much quieter now and runs like it was designed to.

Review №7

2019-04-06

Saturday service call after returning to a cold house with a non-functioning furnace. Quick response, very polite and knowledgeable service man. If you need furnace work this should be your first telephone call.

Review №8

2019-01-10

Jason is a extremely nice and professional person.There’s no better in our area then Jason withcomfort zone. Trust me if ever u need heating or ac work done this is your guy.

Review №9

2017-03-08

Didnt have heat left us with space heaters. Didnt have hot water. Got on it as fast as they could. Replaced our piping for our furnace and hot water tank. Very good people

Review №10

2017-12-06

Was at my home in 10 minutes. Had part to fix my furnace available. Job completed within 45 minutes. Reasonably priced. Thank you!