CubeSmart Self Storage in Bronx
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Bronx, Bronx County, New York, US
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Site: https://www.cubesmart.com/new-yo...
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–7PM
- Sunday:9AM–7PM
CubeSmart Self Storage in other cities:
It’s been an amazing service .Daysiah and Hellmah are an amazing team.They both helped me . Very courteous and answered all of my questions and needs . If there were more stars I would Add .someExcellent !Thanks for treating me with kindness .Fully appreciate itBest regardsSean Ziran / Hapoy Customer
I’ve used CubeSmart before and they are definitely the go to for storage this place is clean and well kept. I love how there’s covered parking so need to worry about rain or snow. I also would like to applaud them for having more than one furniture dolly in the facility and not just One or two This made my life so much easier as I had a ton of items to store temporarily due to a relocation. I received excellent customer service from Tania she was very knowledgeable and went above and beyond to assist me with my storage situation. Thanks Tania. ❤️📦
Based on all the bad stories about storage I came into this a little stressed but Fatima was amazing. From the moment I walked in the door she greeted me with a beautiful smile and just knew what size I needed off of the items I listed. As we walked the building the conversation went well and she is beyond informative making sure I understand every detail needed. Her customer service is amazing which is hard to come by. Definitely looking forward to using my storage and engaging with Fatima.!
Whenever I go to this location, Tanya Avilla, General Manager, is always so wonderful. She is very patient and accommodating. Today, I was having a problem logging in and she wouldnt give up assisting me until the problem was solved. I appreciate her, and she is truly an asset Cube Smart. Thank you.
CubeSmart on Tillotson Ave. in the Bronx is the best storage facility I know of in the borough, NYC, Westchester county or Tristate.The team is led by a wonderful General Manager (Tanya) who is very professional, considerate, friendly, and knowledgeable.Location is easy to get to via public bus or vehicle with highway seconds away. Interior & exterior of facility is always impeccably clean and provides safe accommodations to keep us as customers safe as well as our belongings protected from any pest damage.My wife & I have used this facility since April 2020 and at no point have with we been dissatisfied. Thank you Tanya & your team for taking pride in your work & providing excellent customer service.
Great service. Counter personnel was very customer friendly and customer focus. They seem like they really cared and wanted to service the customer. Store manager was especially hopeful and friendly. I wish I knew his name so I can thank him. It was a dark skin gentleman. Thank you for your great customer service. Wish all the locations were like this one.
Fatima is amazing, with a smile of gold and she gave me the best deal....EVER! I️ will recommend anybody and everyone. Just ask for Fatima and MartinaI had to increase my storage space and Helimah was a pleasure to work with and made my storage purchase a pleasurable experience. She showed my wife and I the storage space twice to ensure we were purchasing what we thought was adequate for our storage needs.
Priced too high. Dont reward customer patronage by allowing current customers to downgrade and take advantage of the same low rates as newbies. There are several self storage facilities in the area so I went to a competitor whose rates were much more competitive and will allow me to upgrade or downgrade and enjoy the same rates as newbies; i.e., everyone can take advantage of the current promotions regardless of their status (newbie or current member).
Great store. Great customer service. The place was clean. I was able to do what needed to be done in a timely manner. They offered complimentary tea and coffee. We were able to rent the van for basically nothing. They accommodated me and gave me a bottom locker instead of a higher one. Great experience. Great price.
Their was a young lady named Tanya who was so polite, patient and respectful. She allowed me to look at a storage area and even though I was not able to commit that day she was still kind and attentive to me. She answered all my questions and was extremely professional. Who ever was in charge of hiring her you made a wise choice.
I was very impressed with this storage facility. Initially, warmly greeted by Asia Jackson whom went above and beyond in her service. She took her time and explained everything thoroughly, was not pushy when stating I would give it some thought and was just a gracious when i returned to make arrangements for the unit. Fatima Rodriquez jumped right in when I had difficulty with the lock. The facility is also very clean and well kept.
The staff at CubeSmart located at 2301 Tillotson Ave Bx, NY is the most amazing place to store your goods. The staff there is very friendly, kind, helpful, and care about their customers service and service needs. They go above and beyond to be sure your satisfied. I have been renting a storage space at this location for the past 7 months and customer service i received over this past weekend was amazing. Mrs. Martina Mauleon and her staff met every need i had with much professionalism, concern, and most of all great care. I HIGHLY RECOMMEND using this particular location. You will be 100% satisfied!
This was the easiest reservation and storage rental that I have ever had. I was amazed by the wonderful personalities of the staff. They were pleasant from the initial inquiry and remain consistent thereafter. They answered all of my questions and showed me various units with a genuine concern for my needs as a customer. The facility is clean, well maintained, secure, there is ample parking and always a cart available for me. This location should be a model location for all other storage facilities to show how a customer should be treated. AAAs to you CubeSmart and your Tillotson Avenue staff should be well rewarded for representing your company with smiles, warmth and consideration for all.
I really love Jamika Williams deal with the customers .Her customers is so awesome she explains how things works for as far you renting a unit . She goes step by u till you understand how rental agreement works for you. Jamika has pleasant attitude and a lot patience . Thank for having g some one like her.
I was on the fence about renting storage space, but I checked out this CubeSmart Tillotson ave., and with the assistance of Ms Avila, I was convinced to rent space here. Ms Avila was extremely helpful, knowledgeable, and friendly. The facility is well lit and secure, and located close to my home.
I had a great experience at this CubeSmart location it was my first time there. This facility is very clean, spacious, and secluded. Martina was helpful, very friendly and knowledgeable. I would definitely recommend this location to anybody looking for storage. The prices are less expensive compared to other storage places I researched.
Just want to say thank you very much to Jamika for helping me out, and being so friendly and inviting. She showed me many different units. Took the time to figure out my needs and find the best option for me. In the end she helped me pick out my unit, explained everything to me, and got me in and out as quick as possible. Thank you again Jamika!!
When I first rented about a month or so Fatima asked for a review. I told her Sure, and I did not plan on writing one but she truly is amazing and will go out her way to make you feel amazing from the greets hey darling or hey doll face. From the effort she puts in with any issue you have. Location is clean.
Victor Craighead at the Bronx, Tillotson Avenue branch helped me and he is the best. Patient and detailed. He goes out of his way to make sure you are completely satisfied with your unit. I highly recommend this location to anyone requiring storage in the Bronx by Co-Op City. The staff is professional, courteous, and always available to assist. They provide a clean and friendly atmosphere. The units and the warehouse itself are immaculate.
The unit I had was a boxed cubical it fit all of my items I had even when added more stuff I still had a decent amount of space left which was amazing but that all came to an end when I got my apartment with my GF I took all my stuff and ran xD I just did not like the fact that because I was two days late on my payment even though I was leaving CubeSmart I had to pay my balance to close my account other wise it would affect my credit that is a real sneaky way to get money out of people and very unfair I hope that isnt how CubeSmart gives a free month to the next person renting the storage units !!
I recommend everybody to rent at this location. The staff Fatima and Martina will make you feel like family and ALIVE from the moment you walk in the door. You can bet your top dollar you will walk out with a smile on your face and coffee in your hand. thank you Cubesmart
Jameka was absolutely amazing. Regardless of the covid19 she welcomed me warmly and explained how cubesmart works. She was very detailed and informed me of most of what I needed to know. She gave me many options to choose from which I loved. Thank you cubesmart and jameka for a great experience.
100% satisfied the place is one of the BEST and Cleanest place Ive encountered,the person that took care of me did a fantastic job at explaining everything fully so that I understood every detail I give Marilyn a 10 star!!!! I love the place sooo happy I chose this place!! Very satisfied with my new place. Will recommend to others!!!! Thanks again Marilyn Rivera Valasquez I also wanted to add the courtesy was Top of the line something I never before experience anywhere else!!!!
Upon arriving I was greeted very professionally and courteous, I was immediately shown better options to choose from and given a better opportunity for a more suitable storage unit for my needs at a reasonable price. I was extremely impressed and would highly recommend it to everyone I know who needs storage space.
Very good experience. Site is nice, friendly, clean and mantained. Site team is extremely welcoming to all guest. I currently just moved in from another competitor. I was just shopping for a diferent experience and the leadership and site team was extermely warming. Good business practice.
This cubesmart self storage just recently opened up at Corner street. Went in and immediately I was attended to with a smile. The young lady at the front desk started explaining the procedures to me and asking me question in order to accommodate my need. She then gave me a tour show me where my stuff would go and other necessary information. I got into a hiccup with the scheduling of the truck.(Not affiliated )I called her back and it was fixed.If not it would have been 5 stars.I would reccomnend this storage facility .
The place is nice and customer service is great price is good but there is 1 thing that need to take into consideration for business that there is no 24 hour access and also the opening time for business access begins at 9 am I hope this change to 7 am -8 pm. Apart from this everything els is ok
Total reviews rating 4.7
199 Reviews for CubeSmart Self Storage 2023:
Review №1
2022-04-14The Cube Smart on Tillotson is fantastic. The place is airy and bright and clean. I have used other places in the past and I will never accept anything less now. This location should be the standard for all others. The customer service is top notch as well. I was given two tours on different days and both were great. Everything was explained very clearly to me and I left feeling very confident in my decision. Huge shout out to Helimah. I was very hesitant to get a unit in the first place, but she made the whole experience so pleasant. I have recommended the location to family members already. Thank you so much for all you do :) My only suggestion would be to please add some vending machines 😊
Review №2
2022-03-25I recently rented a storage unit from CubeSmart at 2880 Exterior Street in the Bronx. I had a wonderful experience. The manager, Ms. Helimah, gave me the white gloved treatment. What a professional she was. I left there feeling as though I’d just made a friend. Thank you very much for your warm welcome and all your help. It’s greatly appreciated.
Review №3
2022-07-11Tonya and hemhellh and goo were amazing. They were patient. They listened and understood exactly which room size I needed. They were never road on the phone when calling me to remind me of payment. I would recommend cube Smart to all my friends.
Review №4
2022-04-13What can I really say to articulate the admiration, care, and appreciation for the crew at CubeSmart on this day. Helimah, Tanya, and Crystal deserve more than words. They surpassed what “above & beyond” means. Each member participated in their on way to help me. From beginning to end, I’m overwhelmed with Joy. They answered my every call and returned calls swiftly. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️THANK YOU!!!
Review №5
2022-05-16Helimah was amazing! She showed me where everything was, how to work everything and was very efficient. She is also very good at multitasking and making sure I understood everything. She was very patient and super sweet!
Review №6
2022-04-10The staff is always great and helpful! Theyre all very nice. A personal thank you to Tanya for making my move out just as seamless as my move in was!!
Review №7
2021-01-12Very happy we chose CubeSmart on Tillotston to get us through an otherwise stressful move. extra kudos to jimek r. for making everything come together smoothly— and quickly! Friendly atmosphere. Clean. Easy access with a car or truck. I recommend!
Review №8
2022-06-22Best prices in town and awesome service. Been using this cube smart for years and highly recommend it to everyone.Thanks cubesmart staff!!!!
Review №9
2022-06-07I no longer needed the storage any longer the issue with my apartment looks better therefore I am trusting that the landlord for my mothers apartment will give me the lease
Review №10
2022-01-28Tanya Aviles made this into an extremely easy process. She answered every one of my questions and is an absolute pleasure to deal with!!! I would give her more than 5 stars if I could.