Wheelchair-accessible entrance
Yes
Extra Space Storage in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Accessibility
Crowd
LGBTQ+ friendly
Yes
Phone: +1 718-379-1606
Site: https://www.extraspace.com/stora...
Site: https://www.extraspace.com/stora...
Opening hours
- Monday:9:30AM–7PM
- Tuesday:9:30AM–7PM
- Wednesday:9:30AM–7PM
- Thursday:9:30AM–7PM
- Friday:9:30AM–7PM
- Saturday:9:30AM–7PM
- Sunday:10AM–4PM
Extra Space Storage in other cities:
Comments (199)
Had a great experience today at extra space. The staff were very welcoming and embraced we with care and urgency. I dont normally leave reviews but Im beyond satisfied with the customer service I received. I rented a unit for my mom and I was given my second month free!!! I feel my mothers belongings will be safe and sound with Extra Space. I recommend this location to anyone whos looking to store valuables. Im glad I chose them!
Just did my rental with Sherly , she was outstanding , showed me several units, made sure my items were covered with the right protection plan , and even made me feel comfortable walking me in and showing me how to put my access code and lock on the unit. I never been to a storage site that cares so much of customers. she is a true wonderful individual.
Amazing! great parking and great service! Cecily was very attentive and made sure I was comfortable and made time for every customer that walked in! She was great at multitasking and made sure everyone left happier than they came in! Thanks so much!
Just did my rental with Sherly and this young phenomenal! I wasnt sure if I wanted a 10x15 or 10x20 but she walked me to a 10x20 with what I told her I needed and she invisioned it for me. Very patient and very polite. Made my experience super easy and stress free.
Sherly was excellent , she showed us 4 different size units to make sure the space was great for us, she went above and beyond to make sure we was satisfied. I appreciate good workers like her. extra space is my new fave storing place!
I had a great experience at Extra Space they are helpful and efficient. They call me with reminders about my account. I went in today and Diandra O was very pleasant and gave me some great info. I am pleased with the service I received.
Sherly was so helpful , she showed us 3 different units until we were happy and for sure with what we need. This is someone who goes up and beyond to make sure customers are happy. You guys are lucky to have her!
Shemequa was great! She made my departure easy, expressed how sad she was to see me leaving Extra Space Storage. I was really happy to have dealt with Extra Space Storage for the months that I had my belongings there. I definitely will refer them to someone else, used this storage facility again if I need to.
Would definitely recommend to others!!! Cecily is very helpful, informative, patient and customer service oriented. She made me feel comfortable and not rushed and answered all of my questions with knowledge. Thanks a million!!
Me and my family had a great experience renting with sherly we made a reservation for a 5 by 15 unit and didnt like the door space she showed us a 7x10 going by our belongings and it was perfect, soo happy I rented with her. She is super nice and friendly and the building is so clean.
Just got a unit with the manager Sherly, first she showed me a 7x10 but she instantly seen read me and took me to a 10x10 and I fell in love. She is an amazing woman and super sweet and helpful. Im so glad I rented with her and here instead of cubesmart!. Everyone come on down and meet her she is phenomenal!
I just want to say I am happy I chose this facility, irene gave great customer services and assisted me with all my needs and worry’s. She mentioned all the great features and amenities of storage being that this is my first time using storage. She made sure I knew hours of operation and how to access everything in the facility.
I come today to pay my bills. The customer representative , Mr. Charles, whom, the first time I meet today, is thoughtful, certeous, very helpful and knows how to offer solutions. He also offered me a cup of cold water which is very relieving on this very hot day.I am very grateful of his service.Keep it up Mr. charlesThank you⁰
Sherly did my moms rental and she was super polite and comforting, made sure my mom understood and went over things very precise. She went above and beyond to made sure my mon got the right size she needed and even made it easy for me to pick up the keys for her.
I recently lost my apartment and needed a place to store my furniture. I been back and forth from different companies and none of them compare to the prices and deals I got at extra space. I walked in today expecting my pockets to take some damage and was fortunate enough to be in the hands of an amazing team. I left today with my first month free. Can’t beat that deal at all. It was a clear no brainer. Shout out to the entire Edson team for helping me get my needs and saving money during this difficult time.
Just did my rental with Sherly and she was lovely ! I first picked a size but after she went over things with me she showed me a even bigger and better size and made sure to offer climate control due to me having electronics, I’m glad I chose this place.
I called to rent a unit about 15 minutes to closing. Sherly was so patient with me and reassured me she will help me no matter what. I am very thankful even thought they was about to close she took her time with me and made me feel comfortable about setting it up over the phone.
Cici was very professional as she gave me multiple options with regards to storage units available and pricing . My family and I are humbled with the service provided and hope the excellent service continues during our business with Extra Space Storage in co op city.
Sherlyyyyyy was very wonderful today. Super helpful and polite, made it easy for me and was graceful. Everyone come get your rentals and meet this delightful woman.
If you come to this location, ask for Cecily she is hands down the best person to make your storage needs as easy as possible. She is so sweet and understanding, she’s the best !
Cecily was such a great help! I didn’t know what size storage to get and she was able to show me different storages making my decision easy! It’s a clean facility too!
From the initial encounter I was delighted by the customer service of Diandra and Shirley. They both spoke to me with compassion and respect. Diandra handled all of my needs and left me feeling elated about the option to store my belongings at their storage.
Just did my rental with Sherly and it was perfect she took her time and show me 2 different sizes , she made sure to inform me with every detail and explained my lease over with me.
Deandra front desk she was awesome. Took very good care of me . I recommend the 2875 Edson Ave, The Bronx, NY 10469 location. ❤️❤️❤️ Clean , secured , and safe .
Shea was amazing , attitude was perfect and the help she provided was on point and very helpful. I was shown 2 storage units and was very confident in choosing which one I needed thanks to her.
Great place to store some of my car parts . The staff members are amazing . Irene help me with finding the right size unit I need . Fantastic environment. My property is in great hands . Thank you extra space !!
Just did my transfer with Sherly, she was super helpful and informing,. She walked with us from our old unit to our new one to make sure we understood the walk way! Always going beyond to make sure we are good.
The extra storage Edson location was great. Sherly was amazing. She had great customer service and made renting a breeze!
Sheryl, was awesome she really helped me out. Got me all the way together with the extra moving boxes and packing necessities. She even brought the boxes outside to the car for me. What more can u ask for.Their customer service overall is is A 1.
My experience at Extra Space storage was like no other the staff was amazing the young lady that helped me was named Cecily she was very kind and helpful. I went to 2 other storage places and the customer service was horrible.
Just did my rental with Sherly and she gave me great service! Made it very easy for me and was such a breeze.
This place has great customer service, a lady name Sherly attended me and was very nice and understanding more places need people like that.thank you for the great customer service guys I really appreciate it
Sherly was very helpful and professional in my experience today. Was having a hard time buy she made it very easy for me to enjoy my experience there.
Cecilly provided great customer service, the facility was very clean and overall the staff were so welcoming. Definitely recommending.
I just did my rental with sherly , was attentive , professional, she broke it down and made us feel comfortable with the whole experience.
He employee Ceecee was very helpful in getting us the dolly we needed and was just an overall pleasant experience in moving. 10/10 would recommend this place.
Sherly was super helpful and caring, she took me upstairs and showed me exactly where to access to my unit and how to use my lock and key.
Cici and Shirley and Erica gave the best storage customer service ever , for starting little business they made me feel like family, I went with high expectations and they exceeded , price is affordable and building is super clean and smell good , when walking into the office all beautiful smiles greeting with a warm welcome ❤️They need a raise and promotion ASAP
Just did my 2nd rental with Sherly everytime she is so helpful and sweet. Makes it super easy and is very knowledgeable
Great staff help both online and in the Edson office location. Office staff both Shirley and Irene were very helpful to us.
Excellent staff, very helpful
Had a great experience at this location Ive used other storage facilities but this one tops all of them the staff was very helpful especially the manager by the name of Sherly she helped me plan my moving arrangements and even gave me tips on how to store my furniture would recommend this location to anyone looking for a clean affordable storage facility.
Great customer service, very knowledgeable, dealt with my million and one questions…lol… made the process easy and explained everything on my bill and storage unit, I would highly recommend diandra.
Sherly was amazing ! She made my process really smooth and easy. Extra space is lucky to have someone like her.
This is my first experience using a storage facility. The reason I chose Extra Space Storage on Edson in the Bronx was because of the genuineness of Erica, who answered by call and answered all of my questions. She was so pleasant and sweet.Then I met Sherly who walked me through the process and took her time to show me different units. She was a doll.I went back today and the other staff was just as friendly.I chose this facility based on the vibe and energy.You can not go wrong using this company.
Love this place and atmosphere! a million times thanks to Cecily for getting me the perfect size unit at the best rate!
The best storage facility in the Bronx & probably even in all of NYC period.The entire place is thoroughly cleaned, has dehumidifiers and climate controlled, along with proper fire safety measures & precautions.The staff was accommodating; especially Cecily, you cant go wrong here.
Irene helped me today and she was pleasant , knowledgeable and patient. She deserves a huge raise
Just did my rental with Sherly she was great ! Very helpful and patient
Sherly was fantastic ,my rental experience with her was terrific , she was so helpful!
Just did my rental with Sherly she was super helpful and informative.Very funny and sweet.
It’s a well Maintain facility. Every time You see the staff they Always cleaning Are helping someone.but that one girl Sherly, she is such a great person. I will recommend the storage to anybody because it is well worth it.
Amazing place 100% recommended. They help me with everything I needed as well as super clean facility. The manager sherly was amazing and explained how everything work 10/10
When you look for storage you definitely want to look for cleanliness , safety , and great customer service.. This place has all for sure! … thank you all at extra space storage. You guys never fail!
Amazing. I’m a new customer. I called for same day service and was running a little late but got here just on time and they were very helpful and welcoming.
Diandra was very knowledgeable and helpful. Extremely friendly and gave great customer service. Thanks Diandra.
Today I got a new unit with Sherly and I have one word with my experience with her PERFECT! , she was super helpful and very caring. Made my moving in process very easy. thank you!
Amazing customer service from Cecily!!! 10/10 definitely recommending to my family and friends!
This facility is amazing , super clean and the workers are so welcoming. Sherly was insightful, patient and very caring. My overall experience with her was outstanding.
Sherly has been so helpful & her customer service skills are unmatched. She was always smiling and ready to help with any questions I had. Thank you Sherly!
I was having a day of miscommunication with the staff in the Bronx office and could not get resolution after calling all day...I wrote a letter and called the corporate office...I was contacted immediately by Joseph Morales...he was not only a professional in handling my concerns but it turned out he remember me when I came in the office 15 years ago to rent a storage space...It was a pleasure working with someone who not only demonstrates care and concern but is interested in ensuring that the customer is taken care and treated respectfully. Thanks to Mr. Morales, I am feeling better about my storage and the handling of the transaction in question.
Shemequa is very professional and polite. She answered all my questions and concerns. She was very patient with me. Thank you Extra space storage for a great experience.
Do not rent from this company. When I initially rented my unit, I was not advised that my rental amount would increase at anytime nor that it would increase to whatever price the site manager decides (due to market value?). I wouldve questioned further & cautioned myself to this type of arrangement. My unit was raised by $80+. I was advised this was in the contract after I received a postcard indicating such notice. It has been noted that this company is famed for pulling this stunt after your 3 month comfortability. Let me remind you that most tenants are opting for storage space due to financial distress & you are inappropriately putting someones mental health at risk. I will be moving out of my unit now, with the knowledge this company has provided me. I will now be able to move to another business knowing that my rate will be secured for another 18 months. They preferred losing a faithful auto pay customer with a proposal of a fixed 18 months to an increase Ill move out of in the next 2 months. Thats dumb business. Do the math site manager. Lesson learned. Do not rent from here. FYI Ill begin sharing now.
Staff was very friendly. Diandra was sweet and kind. Highly recommended!
Love love love the energy the staff there have! I was helped by the assistant manager diandra. Gave me all the information I needed and Showed me different size units. Overall she was a big help!
Erica has a great personality she knows her job yand I felt I was in cable hands when I first met her beautiful customer service I would definitely recommend .
Erica was very helpful n nice very respectful and professional she made it easy to get things done she is and amazing worker
First time looking into a storage place must say , spoke to a pleasant young lady believe her name is Sherly . Well spoken & profesional she answer all my concerns . I’ll definitely will recommend this place .
Joe is one of the best person to manage this facility. I have been hear for 5 years and they are always kind and helpful. Place is clean.
Shemeque was very informative and detail she was going over price and size of your storages. Great customer service,,I look forward talking with her for any future questions I may have.
Great experience.the entire team was very helpful and Excellent customer service !
Management and the staff where very professional and helpful made sure all my needs where taken care off. The facility is well managed and super clean highly recommend.
Came in to inquire about renting space in this location & was greeted by Sheryl. She is nice and super helpful. Definitely a gem at this location!
From start to finish my experience was most pleasant. Cecily was knowledgeable, communicative and most accommodating. Thank you!
I got my rental with sherly today and she was excellent. I was really satisfied with her service.
Shemequa was so understanding we feel so comfortable doing business with her just because of her we actually take the storage unit all the staff should be like her.
Today I purchased a rental with Sherly, she was very bubbly and sweet. I almost purchased two units but I only had enough belongings for one..lol . THANKS AGAIN BABYGIRL.
Diandra was super helpful and made my move easy! I would highly recommend her when you come.
I got a unit with sherly today and she was great. She was so nice and broke down my lease to me and made sure I understood everything.
Just did my rental with sherlyyy she was amazing and super helpful.
Irene and Erica were wonderful with helping us move our stuff!
This location has been very accommodating. From the price to the staff, they make finding good storage easier. Especially Sherly Bodon.
Shelly was amazing , she did a great job with me and my rental... give her a raise.
Sherly was great and very helpful she made my rentalExperience easy and comfortable.
We love ❤️ diandraShe so kind and very attentive and sweet. Great place to store your items
Thankful is the perfect word for the help I got from sherly today. I was frustrated with knowing the increase I received but she helped me out and was so caring and understanding.
Great place to store my belongings! Friendly staff. Sherly is always so sweet and funny.
Cecily was so patient with me. Made my experience with storage so easy. She is the best!
Sherly was an excellent help, she answered all my questions and was very caring throughout the whole questionnaire process.
I would this facility it’s clean and the ladies are very nice. Thank you Irene
Had great experience with sherly would definitely recommend to anybody I definitely will be returning to conduct more business here because of her customer service
This place is great, Erica the young lady who helped me was super nice. So if you need a space this is where you come
Very knowledgeable in her craft. Was able to answer and address all of my concerns.Thank you Diandra
Great customer service. Cecily was amazing and helped out each step of the way.
Shemequa was really sweet and patient worker, she explained everything properly and gave us a really good service
I came here last minute to move my things and the manager name Sherly was closing up , I explained to her my situation and she stood behind longer just so I can move my belongings in , she truly has a big heart , you guys are thankful to have her.
Very friendly staff! Prompt and exceptional service. Great storage location.
Came to use the bathroom and the manager Sherly was so nice enough to let me use it , place smells good and very clean !
Sherly was a great help, seems like an fantastic person. An she needs a promotion asap!!!
Just did my rental with Sherly, she was great.
I recently rented a storage space initially spoke to the 800 department who directed me to this location. The entire process was smooth, Erica who facilitated the process was professional and helpful. She explained our contract, hours, etc and despite it being 655p(close to closing) she went out of her way to ensure we were not left out and had access to our locker. We accidentally had a can of paint fall off the cart and although we tried to this clean up, Erica with a smile ensured this would not be a problem. Weve been back a few times and Erica has always greeted us with a smile! I would definitely recommend this location.
I went into this location today and was assisted by Alberto. He was patient, kind and very knowledgeable. The price was good and the unit was impeccable. Joe was also of great help with a broad array and knowledge base. I would recommend this place for either long or short term storage facility. The staff is welcoming and fiendly.Definitely would recommend and use in future if need be.
Stellar staff and facilities!! Thanks to Joe and his wonderful team. They helped me seamlessly transition from a smaller unit to a much needed larger one. Im always happy with the service I receive from Extra Space. This is why Ive been a client for 20 years. Highly recommended!! ⭐⭐⭐⭐⭐
I just met a manager in the facility name Sherly , she was cleaning a unit a few feet away from me and noticed I was opening my unit wrong , she stopped what she was doing and came over to assist me and show me the right way to open my unit. Thank you for your help !
The girls are extremely helpful and kind. Especially Diandra, I would highly recommend this location.
It was something of a new experience with this place it’s clean, cool and comfortable. The staff members know their information and in detail about everything
Today I visited this location and had a couple questions. Sherly was very nice and patient with all the questions I had. She is very informative. An employee like Sherly should be recognized for all the hard work and effort she puts into her position. Thank you Sherly
Sherly was amazing...i didnt have noone to help me with my move to transfer to a different unit and with no hesitation shs helped me and she even made sure I was ok
Everything about this storage facility is fantastic! Always clean, always well lit and the staff is incredibly helpful! Would definitely recommend for all your storage needs in The Bronx!
Amanda was great! So helpful and welcoming with this being my first time using a storage space.She took her time out and explained steps to usage of keys, elevator & storage space. Very understanding with running straight out of work into traffic trying to catch the storage before closing.Thank you Amanda.
My rental experience with Sherly was exciting, it was very knowledgeable and helpful.
Once again I had a fantastic experience with Extra Storage and the wonderful Sherley. I will highly recommend utilizing this location as they always provide tremendous customer service.
Was having a hard time signing my lease sherlyyyyyy told me to walk in so she can help me, walked me through the whole process and even showed me my unit .
I am a returning customer (3rd time storing at this location) and they never fail to surprise me with their professionalism! After years of not seeing me they still remember my name! Thanks so much Cecily and staff for always making me feel like family and making sure I know my things will be perfectly fine at Extra Space Storage!
Eboni was incredibly helpful with my service. She was able to answer a plethora of questions on the phone before I arrived to pick my unit and sign my agreement. She’s an asset to the team!! Thank you so much for your help!
Sherly made our rental process easy , smooth and she was very pleasant.
Great Staff all around. Friendly, professional and helpful. Shemequa C did a great job. Thank you!
Excellent facility. I have used 4 units there over the past 7 years. It is clean, secure, and run well. Rents do go up from time to time, but the increases are not large, and they feel fair to me. Joseph at the front desk has taken good care of me for years.
Lee and sherly was super great. I went twice at this location just to get my boxes the customer service was great and the facility was super clean and welcoming.
Amazing and hassle free when renting. I am a returning customer and will recommend this location. Always clean and the staff is patient and very professional. Access hours is great! Climate control space is a plus during the winter.6/30: To date I continue to receive excellent service from the team - the same level of service since day 1. Its good to know that I am not just a sale to them - my business is valued and appreciated. Kudos to Joe, Erica, Jorge and Amanda for always asking if there is anything they can do to assist me. Great Team! Synergistic! Great Management!
Sherly was so helpful and the office smells good and it feels really cool.
Service here is great, Sherly was helpful and answered all questions.
This storage Facility is very clean and maintained. Love the energy and definitely have to give a big thank you to a manager sherly for answering all my questions and also giving me more information about the storage process.
They have great service, and a clean environment. Joe was a great employee that assist me.
Diandra was very kind to allow me to use the restroom and great customer service
The staff is amazing, Sherly went above and beyond to get me the unit that works for me. I definitely recommend this place
Very clean. Workers are very Professional. I would definitely recommend people to come to this place. Thank you for the great experience.
Sister had a room here. Prices were a bit high but outside of the sites control. Great introductory price and promotion if you only need it for a few months. The staff were extremely helpful and always professional. A well maintained facility and you always see them cleaning including painting and maintaining the visible areas. I still would recommend them.
My experience at Extra Space Storage was great. Erica was amazing! Her knowledge, attention to detail, and professionalism was on point. Her skills were stellar and I would highly recommend going to this location to get the best experience ever.
Diandra is the best she was an amazing help when i came in told me everything i needed to know and answered all my questions.
Irene was amazing thank you guys for your amazing service
Sherly was so amazing, she broke down pricing and was very patient with me. I cannot wait to move in my belongings.
Sherly is such an excellent worker. Super helpful and sweet.
Great experience at this store and thank you to Sherly on helping me set up my new unit at this location
Never disappointed always satisfied by sherlyanne’s work ethic and she’s always respectful helps me with whatever is needed and just goes above and beyond .
Very nice place to store your stuff when you need a little extra space 😉. The staff are very helpful and friendly, especially Shemequa and Sherly! Thank you guys for your awesome support!!
Great staff, they answered all the questions i had. Special thanks to Sherly. She was amazing.
The experience with this place was very good , and clean and the prices. I will recommended this place to anyone . thank you Sherly for being so kind.
I came in to do a transfer and sherly made it very easy and comfortable for me! , she’s amazing.
Shae and Diandra were extremely helpful and made my experience easy and delightful. Great staff!!!!!
Sherly was so helpful and sweet . I was unhappy with my unit and she transferred me with no problem. Love this place!
Sherly was fabulous she helped me with my rental .
Miss Shemequa was very help to me , she is a good and hard working lady ,wish to have her when ever I visit
Special thanks to Sherly for helping me pick a unit that works for me. The facility was clean and easy to access. Thank you.
Renting a space was really easy. Amanda was very nice in showing me different options and Joseph was super prompt in calling me after I reserved a storage unit online. I appreciate the warm, kind service!
Extra space is a great place when it comes to the staff, especially Shemequa. She is nice and great at what’s she does.
I rated this business 5 stars 🌟 when I 1st signed up 3 years ago because the price was good and the service was great. That changed a few weeks ago when I visited my unit to sort and exchange items and realized rodents got into my unit and left a mess along with feces everywhere. I decided clean out the entire unit and toss a bunch of items. When I visited the front desk to ask for the location of a dumpster, the employee told me they just took it away the day before because someone lit it on fire. I had a ton of trash considering things were chewed up and not worth saving. I left a few items in the parking lot and trashed the rest in a dumpster elsewhere. Just a heads up to anyone looking to rent a unit from this place, BEWARE, the constant 5 star reviews are because they text, call and email multiple times when you sign up requesting a review!!!!! My promo price was great about 40 bucks a month. Now I just get an annual notices of an increase which brings my unit to over $80 bucks a month now. At least pay for proper pest control, this CANT BE AN ISOLATED INCIDENT.
Thank you to Sherly and Cecily for great customer service
I have been storing with Extra Space Storage for many years. I have to admit this is one of the best storage companies. The building is clean and the staff is always professional. It’s being managed by a great leader Joe Morales. I know he wears many hats but is always available anytime I have a question. He goes above and beyond to answer these questions and offers sound advice when recommending additional space for my needs. I could not have chosen a better company. Again the storage is being ran like a professional business. In him there is leadership. Highly recommend.
Diandrea was very great in explaining everything to us.
Had a great experience with Erica! Fast and efficient service!! Highly recommend.
The most professional outstanding person I have met was Cecily thank you
Called to pay my bill and Erica picked up. Like always she was a pleasure. Have been storing my items with building for more than ten years.
Sherly is such a helpful and sweet young lady.
The facility was very well kept and Erica was indeed amazing. Everything was very well explained.
Sherly is such a sweetie pie , and very funny, helpful.
Sheryl was awesome and took her time with us! She was also very knowledgeable about the units and rates. Thank you so much!
Great experience, amazing customer service. And provided with all the answers to my questions.
Sherlyy is awesome. An asset to your company.
Customer service was the best!! Ceecee is awesome very helpful and friendly.
Thank you Shae for a pleasant experience. Great customer service!!
Came today to get a rental, sherly was so sweet and made my move in process so easy. Definitely love this place and recommend.
Eboni was amazing. The space was Clean the service was very professional and friendly. They have competitive prices. It was a very fast processs. This place is better than most. This is not a robot post Im a real person.
Sherly helped me with my first and second unit for this place and Im so happy to have done my service with her , always going above to make sure the customers are satisfied, thanks for all that you do!
I had a great experience! & Sherly was very helpful and informative.
Sherly,Diandra and Marc were all so helpful with me today!
ExtraSpace is a great place to store your belongings! Everyone you cant go wrong here!
The staff is really friendly and helpful! I think her name is Jarielli was really nice told me she just started but answered all of my questions and is super sweet! The prices vary but the units are clean.
This place is great! Sherly was helpful and kind.
My experience with sherly was really good..really helpful and sweet young lady.
Today I rented a unit today with sherly , it was quick , easy and she was super helpful. so happy I came here.
Erica was great, always professional and courteous.Jessica was also great, but I heard she left the location. In the past there was a particular person that was soooo rude and unprofessional but I heard he’s long gone To another location. I did complain to the corporate office and management .Good luck to the other location. Management is Great .. Great location, Clean and safe.. highly recommend..
Did my rental with sherly, she was fantastic and super sweet.
Today I walked into the store and my god I was greeted by such an amazing staff member named Sherly, she was so very helpful, polite, and most of all a beautiful young woman with a positive attitude. I will be bring my business to this store just cuz of her!!! she is AMAZING!!! oh and also HAPPY BIRTHDAY. GREAt JOB!!!!
Great facility , feels cool and clean. Sherly was really sweet.
First time here and Sherly was extremely helpful. She broke down everything for me to understand and was very helpful! Great customer service!
Sherly took great care of me! Wonderful customer service here at extra space.
This facility upon arrival is always clean and wiped down this is a plus due to the pandemic . The staff Joe, Erica and Amanda are always super helpful. They made storing here so easy! From the reservation down to the packing supplies. You guys are awesome 👏
Sherly rented me a unit today and was amazing and so precise with details.
The lady I met Erica did a great job. She helps me with everything that I need to know. She deserves five stars! Excellent job!
Sherly is such a beautiful and amazing spirited person! , this place overall is amazing.
This location was emmaculate. I appreciate the great service Sherly provided with answering all my questions. Thank you again Sherly
Cecily was amazing thank you for helping with renting a unit.
Erica was very professional and helpful regarding helping me to move out of my storage unit. I will definitely recommend her to all of my family and friends.
Staff is extremely courteous and helpful. Facilities are very clean.
The crew at this location is very knowledgeable and very attentive I would recommend this facility to every one
I was really in need of a place to store my belongings in such short notice while having to leave town for a few month. To be completely honest I went to several different places and I was very skeptical and had second and even third thoughts of renting out with anyone else. Just when I had given up hope I see this HUGE Extra Space building right off the side of the Bartow Ave exit on the i95. As soon as I laid my eyes on it it were as if a magnetic field pulled my vehicle towards this building. As soon as I walked in everyone that was in the office immediately stopped what they were doing and stood up to greet me. After everything I’ve been through with the previous storages I visited and this possibly being my last resort, I wanted to deal directly with a manager. At that moment a man by the name of Joseph stepped up to me saying “that would be me.” He shook my hand and introduced himself. I explained a bit of what I’ve been through that day and before I could finish telling him it’s as if he could sense my stress and frustration. He proceeded to ask me what was I storing and from there he says “don’t worry about a thing, I’ll make sure leave here without any regrets…” Man was Joe right. He got me a PERFECT size unit at a climate controlled floor! Also at a cheaper rate than others and to top it off the facility was super duper clean! I was so impressed how such a small crew can keep such a huge building with so many customers around so clean and everyone so happy to be there as if they were all part of a huge family. Thank you so much for your patience and time Joe and the rest of his crew. If I can give 10 stars on this review I will!
Jorge was amazing! He helped me secure the perfect sized storage. Very professional and courteous. The storage facility was clean and safe. Easy process in and out. Definitely would recommend
Erica was very professional and informative with all the questions my wife and I asked her. She gave us a breakdown of the prices and was clear to what we will see and our future payment. I definitely would recommend Erica for anyone who is interested in renting a space.
Total reviews rating 4.9
199 Reviews for Extra Space Storage 2023:
Review №1
2022-01-20Great facility and well kept. The staff are very friendly and professional. My experience was phenomenal being helped by a young woman named Erica. She was extremely great! She helped me choose the perfect space for my belongings and provided me information that was useful as well. Anyone looking to rent a unit should speak with her and see what a breathe of fresh air she is.
Review №2
2022-07-14I Had a great customer service experience. With your customer service rep Irene! She provided me with all details regarding all of the goods, the rentals, lease etc. Your place of business was people friendly, safe, and mostly important welcoming. I will highly recommend to everyone how good and excellent professionalism your business is. Thank you once again Ms. Irene for your cooperation in regards to any questions I needed answered. This company is lucky to have you!
Review №3
2022-02-09Sherly was really helpful and patient. She took me and my grandmother around to multiple units until we found one we felt suited us. She held the door for both of us and gave us the best prices for what we needed. Very kind and good conversation. Definitely would come back
Review №4
2022-07-14Went in there not knowing what to expect and came out with less worries about my personal belongings! Very clean, clear security cameras, climate controlled floors and one of the best customer services I’ve received in a while from Cecily! Thanks so much! for making sure I knew my belongings will be safe at my new unit!
Review №5
2022-06-12The staff is all very friendly and professional. Manager Díandra especially went above and beyond to make sure I felt comfortable and got all the information I needed to make the best decision for myself and my belongings. She was the best. It was a very well pleasant experience being there. Most definitely recommend it.
Review №6
2022-04-21Erica is amazing. She showed my wife and I two units and we completed the paperwork that day. I can not thank her enough for making me feel like my items will be safe and secured. I thank you Erica, the 5x5 was enough room for my needs. Prices were great and no pressure was felt by staff.
Review №7
2022-05-14I have to say every time I come to this site I’m never disappointed! Cecily is always a joy to work with. She makes everything easy to understand and knows the answer to all your storage needs no matter how crazy. I honestly had my doubts but thanks to Cecily I’m grateful I didn’t hesitate. Come to Extra Space Storage you are in great hands.
Review №8
2022-02-22Staff is very pleasant and helpful always. My move out was easy thanks to Erica. She really went above and beyond much appreciation.The facility needs a garbage and bathroom in the storage.
Review №9
2022-03-26Reserving a storage unit was easy, and the staff were professional and friendly; attentive and ready to assist.The storage unit itself was clean and cool, and the movers had all the time they needed to pack my things in the space.I’m so glad I am storing my pre items at Extra Space - feels safe and secure.
Review №10
2022-05-26MUCH LOVE TO CECILY! OMG She brightened up my day right when I walked in and had amazing service. I’ve never been this impressed and stunned in my life because no one has been so excellent. Thank you so much for this amazing experience I’m glad you were here to make my day and troubles go away. She is an angel sent from above. Truly. 💜