Krispy Kreme in Bronx
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Bronx, Bronx County, New York, US
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Site: https://krispykreme.com/location...
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–12AM
- Saturday:7AM–12AM
- Sunday:7AM–10PM
Krispy Kreme in other cities:
Clean establishment, Neat and good customer srv. Young lady was even polite enough to instruct a customer without a mask on how to protect himself & everyone else respectfully. I love seeing my fellow Fordham Rd. ppl having professional attitudes and wanting to advance. Happy 4th ✌
There isnt really much negative to say about this wonderful new location other than the parking is non-existent! Its Fordham, so cops are always patrolling, however, the line is ALWAYS formed outside so you can sort of get away while parked in the bus stop.. anyway, for those of you guys on feet, just join the line on the orange distanced circles outside. The staff is pretty helpful and kind for a Bronx business. It seems that the online ordering moves pretty fast, but walk-in line tends to be about a 20-25 min wait depending on what day you go. I waited 47 minutes before. When you enter, they are smiling, helpful, attitude-free, place seems clean, etc. The only thing I wish they had was the bakery with the HOT sign, but I wont drop a star for that because the donuts are fresh! Ive been there twice and came in for my free birthday dozen!
Ive been waiting SO long for Krispy Kreme to make it to the Bronx!! Finally made it and it was everything I wished for. Ordered online and my order was packaged and ready before I even got there. Super friendly staff that greeted me as soon as I walked in. Store was spotless and brand was on point -- goshhh.. welcome to the Bronx Krispy Kreme!!
UNORGANIZED! The regular line moves faster than ordering online! BACKWARDS! People who arrived after me got out before me because they didnt order online. SMH! If you order online, your order should be ready when you arrive. Instead they are catering to the walk in customers. Will not be coming be back unless it is opening time. They also allow door dash to pick up orders before online ordering.
Went to Crispy Creme Oct/21/21 told the guy give me the glazed mini which Is 2 for 3.00 and a normal size glazed donut for 1.69 . I payed left went home and opened the bad to eat the donuts and the dude gave me 1 of the mini glazed donut which their was supposed to be 2. If I was that broke and mad. I would of went and gotten my 1:50 back but I am not the type of person. But the donuts were good
Visited this store when they had the promo of buy a dozen get a dozen. There was a line outside but understandable since the store is small inside and they need to follow COVID guidelines. The staff was great, very helpful and pleasant. They made the whole experience worthwhile. I will definitely visit again. Needless to say the donuts sell themselves as they are so delicious and addictive.
At long last - this second location is closer and more convenient. I highly recommend doughnut lovers to give KK a try because it truly is worth all the hype. Besides maybe the long lines and the wait but it’s worth it! Hopefully there could be an abundance of other flavored donuts available more often. Keep up the great work, thanks for the great service as well!
Strange that the line was so short today. I waited less than 10 minutes. The security at the door was very friendly. The store was clean and shiny. The the staff was very friendly and helpful. The signs for the product were present and ledgable. So many choices to choose from. It didnt hurt that their having a 2-day sale on donuts today and tomorrow. Although the donuts are not made at this location, they were FABULOUS 😁 THANK YOU!!
It was nice and clean. The donuts were fresh, and the service was rather quick. Unfortunately the donuts arent filled in the center well. In fact you only get to the filling around the last two bites...To be fair, and honest...this has been my experience at various locations. Other than that they are still pretty good!
After seeing this as one of the top rated places for breakfast, my daughter and I decided to try it out. Arrived around 9-9:30 am. I ordered toasted bagel and before we finished ordering, my bagel was already toasted. My daughter ordered oatmeal. Found table under tree in corner(tree needs to be pruned JUST a little). Just as I was finishing semi-cold bagel with cream cheese, my daughter was getting her oatmeal. Waited 5-10 minutes? Food was good, mocha was good, the best? Debatable
Ive been a long time fan of Krispy Kreme. But it appears that the donuts are getting SMALLER & the FILLING is getting VERY VERY MINIMAL. Hey Krispy Kreme if you are going to make the donuts smaller thats OK but you MUST put in MORE MORE FILLING! That was the most disappointing part.
A little more expensive than Dunkin Donuts, but oh so worth the price. Well stocked and clean both times I went. I ordered using their app. My order was waiting when I got there. There are 2 lines, one for online orders and the other for waiting to go into the store. Make sure you have your mask if going inside. Save yourself a wait and use the app. Join the club and earn donuts!! I already used my coupon for buy any dozen, get a dozen glazed for free. Make sure you try the Raspberry Filled Glazed Donut!!! Thats my favorite with a great cup of coffee.
Staff is amazing very attentive, warm and hospitable. I love the fact that The Bronx now has a Krispy Kreme location just wish it was in more convenient location. The traffic flow on Fordham rd makes it very hard if your driving and leaves only walk by customers to be able to access location easily.
I wish I wouldn’t even have to give ONE STAR, this place deserves ZERO!!! I wanted to treat my class to some Halloween donuts this morning, I pre ordered yesterday to BE SURE I would have them. However, once I arrived at the store they simply told me IT WAS SOLD OUT, no apology, no real explanation to why it wasn’t put to the side since it was pre ordered and paid for already, nor a call to tell me NOT TO COME IN since they sold it. Horrible customer service!!!
Great place to visit, with selections of different donuts to choose from. Social distances is great with no more three customers at a time. Friendly place to visit and minutes alway from, Metro North RailRoad Station . And less then ten minutes from the subway and cross town buses is always near by: I’ll be returning back to this store soon.
The store is very clean and neat for Fordham rd. But the staff does not communicate at all...one person that i spoke to on the phone said something totally different from what was going on when i arrived. Just all need training in all aspects of what can and cannot be done. Its to many workers in this location to be so not informed about store procedures period
I honestly don’t know what these one-star ratings are about. I’ve been a loyal customer of Krispy Kreme for decades. From when I lived in PR to when I moved to NY...and now I’m so happy they came to The Bronx!You will never find a Krispy Kreme with no wait time, and if you do, you are very luck my friend! To me that’s not a bad thing. It’s an exceptional product, and worth the wait. Furthermore, if it’s really not that big of deal to you, then you can opt out of waiting and settle for a different (mediocre) product.I’m one to try different methods of doing things to see what works best. With this pandemic going on, I tried the Delivery option my first time around. That wasn’t very successful.I decided to go myself the second time around, and it was only Online purchase. I placed my ordered outside over the phone, and once ready I was instructed to go inside and pick up my order from a table - sounds odd, but even with all the social distancing the staff was very inviting and warm. I did experience a bit of a wait.About a week later, I called and received notice of them “allowing three guest at a time with mask on to purchase in-store.” I can’t tell you how fast I got there. There were two lines, one for in-store and one for online. I waited about 20-30min to go in to the shop. The transaction was flawless, and the store looked great. Even though they seemed very busy (with what I can assume were online orders), they were very polite and nice.Been back two more times after my first in-store experience. More or less the same wait time and the service is always great!Nice positive change for the area.Now to rate my overall experience with all three different ways of ordering...Dear public, if you’re not happy with a service that you are paying for, please ask questions before judging or talking bad about a particular company or person.The way I see it during this pandemic is a miracle a place like Krispy Kreme is even open. I asked around, and found out that it is because of what their product represents that they’re allowed to be open - happiness.Furthermore, for those ordering online because you feel it’s your convenience over anything else...imagine being an essential worker that still have to follow strict rules of how many people can be in one space. Now picture this same (limited staff) establishment receiving over 100 orders for pick-up at once...do you see it yet??Yeah, it is just doughnuts, but the doughnuts don’t make it to the box/bag by themselves.For the Delivery service, I was told that it was DoorDash at fault - in different words.From pass experience with DoorDash, I believe it.Be patient people and grateful that we have Krispy Kreme near by!I love you guys, and I’m so glad you guys are here!
Im a health care worker at a hospital. I went to retrieve some donuts and I literally left in tears. Staff was very sweet and thankful for the frontline. I was emotionally overwhelmed to see so much support and love from these young people. I also thanked them for the work they do. Things like this is what makes me believe there are still good people out there. These individuals should receive a bonus/raise.🙏🏽My first time having Krispy Kreme and I was completely in heaven. The dounts literally melt in your mouth 😍
I love Krispy Kreme I usually buy from downtown but the Fordham Road location does not fill their donuts up with filling enough would you please change that I will not be buying at this location until they fill their donuts with enough filling battar cake has hardly no batter cakeChocolate custard none of those donuts have enough filling
Clean Place Staff was COURTEOUS & Professional. Curtis when I asked about free doughnut promo for taking the Vaccine DIDNT give me any difficulty. I came for my free doughnut offer towards 2 promo.The register scan systems was giving CeCe a hard time she stated she would settle it with a manager . Then kindly handed me the doughnuts. I TOLD HER THANK YOU YOU MADE MY DAY5/24/21 Today was last day for Mon free coffee & doughnut promo Sabrina is my 2nd favorite coffee barista. Wish these location was within walking distance of my residence. Staff are always polite & professional. I hope company is compensated employees they were working during early stages of this awful pandemic.
Stood in line for 10 minutes to get in the store only to find out they didnt have nothing I wanted. Out of all the varieties they sell they only had about 4. This seems to be a norm for them as they often dont have something available. On top of that, I got a lemon doughnut once and there was no filling. Being from the South this is the most trash KK Ive ever been to.
Classic krispy kreme donuts, where can you go wrong? Well the selection sometimes doesnt reflect the current marketing and sometimes just unavailability of certain donuts. the customer service can be a little floppy depending on the day you go, also no Hot light. But overall a decent location in the Bronx with potential to become a neighborhood hit. Make sure you sign up for their rewards program for promotional offers if you really love their donuts. Definitely choose krispy kreme over dunkin ANY day.
This is my second time ordering through the app. I had placed an order for pickup at 6:30 PM and I arrived late and there was a hugeeee line. So I called the store , it being very hectic I had two helpful workers there that helped me with my order. I unfortunately didn’t get their name but customer service was great.
I placed an order from jersey to my cousins house and it didn’t let me choose the time but it said it will deliver there ASAP! So I let it rock assuming it was busy and will get to her eventually but it actually delivered in less than 15 mins ! Very ecstatic with the service they provided !
Theyre are so slow it was only 7 of us in line and i had to wait for 45 minutes the people who work there was letting their friends in without waiting then when i finally got the donuts they were cold i love krispy kreame they have the best donuts but this location is a mess they need a new manager to teach them how to run a business
THE STORE CUSTOMER SERVICE IS BAD. they ignore certain people and speak to who they want to. the regular line moves faster than the online. online takes forever bc they’re catering to the regular people first and that line is moving slow as well. if you want to waste a chunk of your day, come here. :)ALSOOOOO YOU CAN NOT CANCEL YOUR ORDER ONLINE. THERE IS NO OPTION FOR THAT.
Total reviews rating 4.4
199 Reviews for Krispy Kreme 2023:
Review №1
2022-05-03Had to come back because the limited edition cinnamon toast crunch doughnuts were sold out the previous day. Bottom line, theyre basic glaze doughnuts with a hint of cinnamon. They specialize kind are much better
Review №2
2021-10-14This location has been holding up pretty well. I have both got to this location to pick up donuts and also have had delivery.I much rather go in to get the donuts. Its cheaper and you also have a chance to see the donuts and pick the ones you like best. They prices are a little expensive. Especially when you compare them to other donut places that are around. However the donuts here are worth it.My favorites are the glazed and jelly filled. Most of the seasonal donuts arent that good. This last visit i got two Halloween donuts and the black sugar on the outside is too grainy and like sand. It also turned my kids mouth black. We wiped it all off. During the holiday in December they come out with a few more in present design and trees, etc - they arent good. Too much food coloring on the icing. The icing filling on the inside isnt good.bThe glazed pumpkin spice cake donut is absolutely delicious.Overall i will keep visiting this location.
Review №3
2021-03-05Great fast service. No line and no wait time. She made my ice mocha coffee fast and it was really chocolate. I will go back again any time I have a chocolate coffee craving. The donuts were pretty much basic they seemed a little smaller than the average size donut .
Review №4
2022-05-27I am a regular costumer of this location, because of my constant purchases I always get promotions in the app or via email. When I always get to the store they don’t honor my promotions. Today is no different and I decided to write about it there’s a weekend promotion Memorial Day weekend and I when to the store to get some donuts so I wanted to use my promotion I ask the personal can I please get the promotion. They both look confuse and said we don’t honor promotions here in the store. They didn’t apologize or anything. I had to even said to them that’s okay can you at least get me some donuts because they didn’t had the courtesy to apologies or ask if I would like something. My request would be if you aren’t going to honor the promotions don’t send them.
Review №5
2022-02-20I came here around 11 pm & got a half dozen . I ate 2 donuts but when I got to the 3rd donut (which was glazed) I turned it over & there was what looks like cigarette ashes on the bottom of the donut.
Review №6
2022-05-25Employees are so amazing and friendly. The environment is clean and well taken care of. Bought my doughnuts without any problems. Would recommend 💛
Review №7
2020-10-24HORRIBLE ******I ordered thru the Krispy Kreme website and came to me thru DoorDash,box came all dirty and doughnuts are not fresh,they are old ,all messed up,with barely filling inside ,they taste sour ! I’m totally disappointed,disgusted and dissatisfied with this! This is the first time I ever try Krispy Kreme from this store in the Bronx and I’m not ordering again from you guys! Neither recommend it.
Review №8
2022-07-08Staff was amazing & very nice. Store was very clean & prompt service. Would definitely recommend this location 10/10
Review №9
2022-02-22If youre someone who has actually received fresh hot donuts from one of these places in the south then you know this is a total joke at what they are trying to do here in NYC. Ill stick to Entenmann’s. 16 dollars for a dozen plain glazed!! No thank you.
Review №10
2020-07-21Love this new location on Fordham, these are the minis yum The normal size ones are to sweet cant finish them so these small ones are great. Place is clean moves fast f.y.i the coffee is good as well.