Wheelchair-accessible entrance
Yes
Lanks Automotive Inc in Beacon
Categories
Location on the map
Beacon, Dutchess County, New York, US
Accessibility
Phone: +1 845-831-0434
Site: http://lanksautomotive.com/
Site: http://lanksautomotive.com/
Opening hours
- Monday:6:30AM–6:30PM
- Tuesday:6:30AM–6:30PM
- Wednesday:6:30AM–6:30PM
- Thursday:6:30AM–6:30PM
- Friday:6:30AM–6:30PM
- Saturday:8:30AM–1PM
- Sunday:Closed
Comments (36)
Im an automotive DIY guy and can tell a good mechanic from bad. These guys are the good guys. Been there few times and never had a bad experience. Honest, on time and on the money.
On my way from Philadelphia to St. Johns, Newfoundland, I noticed smoke billowing from my engine as I crossed the Hudson on the Newburgh-Beacon bridge. Fearing the worst, I pulled over and began calling local mechanics.Lanks Automotive offered to take a look at it right away. I cautiously drove the short distance to Lanks where the mechanic took down from the lift the car he was working on and put up my car. Within ten minutes he diagnosed that a broken valve had caused oil to spray all over the engine block. Lanks did not have the valve, but another mechanic in the area did and could bring it over to Lanks in the next hour. Within two and a half hours of pulling off the highway, Lanks had the engine fixed, and I was back on my way. The cost was surprisingly low.As a bonus, there are a few restaurants within walking distance to pass time while waiting for a repair. If your car cannot be repaired immediately, an Enterprise Rent-A-Car across the street can get you going with a rental in the meantime.
Lanks is the man he performed the task nobody else could have done he installed an exhaust system on my 2020 Civic 2 l which you cant even buy aftermarket
Simple things take to long. They do not seem to be interested in small issues. I would go there again.
Family guys that know what they are doing. Had my flex pipe fixed on a Passat wagon V6. Not an easy job but they did it in no time at a more than reasonable price.
As usual...these guys save the day!!! Great mechanics, and really good people!
Really great garage, Ive never been turned away for service on either of my odd ball cars or felt like an idiot asking what some may seem a rediculous off base question.
EXTREMELY RUDE, AS SOON AS SHE ANSWERED THEY SAID WHAT DO YOU WANT? I SAID EXCUSE ME, AND SHE STATED YOU CALLED ME! SO TELL ME WHAT YOU WANT? I am a company in San Diego that was referring a customer, Customer service is key to success, if they answer the phone that rude, imagine how they back up their service, BEWARE! HORRIBLE CUSTOMER SERVICE
Who welds tailpipes on dual exhaust without making sure they are even and they come out wonky? Unbelievable!
Lanks is fantastic. Honest, fair, helpful. I wouldnt go anywhere else! They are the best!
They are honest and work hard to do right by customer. I would recommend them for any repair or estimate you need. When they fix something they fix it right.
Very nice and knowledgeable. Didnt feel like I was getting rippes off. No sleazy car salesman feel.
This is an excellent automotive shop they can fix anything and they wont do unnecessary repairs if they can fix it with just a weld or something simple thats what they do
Weve been taking our cars to Lanks for thirty-five years, and would never go anywhere else.
Great service!!! First time for repair and helped me get out of a jam!!! Thank You very MUCH!!!!
The owners are awesome! Super friendly and always gets the job done correctly. Thanks!!!
These guys are honest, skilled, fair prices, and freindly.
Great guys, literally revived my car
Excellent service from family owned business.
One word honest
Nice people with great service
Pleasant, good service
Excellent service.
Friendly place!
Expert care
I went here to get my car looked at i was told what parts were needed. They told me they will order the parts and get back to me and never called me back with a quote or anything. I gave them a call after a week and was told that they will call me back with a quote and still didnt get a call back. I guess my money wasnt good enough for them, but clearly to leave someone in limbo is totally rude.
Total reviews rating 4.6
36 Reviews for Lanks Automotive Inc 2023:
Review №1
2021-12-25The reason for the five starts is because I was not given the chance to rate the quality of the work and fairness of the price so, I cant give a fair and objective opinion about those things. Im not trying to make any body look bad. It just makes me wonder if there is a protocol that, we as customers need to fallow for a repair shop to take us as customersI visited this shop because some one recommended it.I walked thru the door, I did not see anyone at the little receiving area but, a man came behind me and asked me if I needed something. I proceeded to explain to him what I needed done, why I needed it and, I also told him that I had all the parts needed for the repair.I was caught by surprise with the answer Ive got from this man( Appeared to be the owner not quite sure). If you have the parts go a head and fix it yourselfMy jaw dropped. For a few seconds I just looked at him I could not get a word out.I finally said I dont have an enclosed garage to work on it and it is very cold outside. You charge an hourly rate for labor, what is the problem?His answer this time was even more surprising. You already did part of my job getting the parts so, do the work yourself and then he added. You dont go to the dinner for breakfast and bring your own eggsThe whole comparison sounded completely out of place to me.I said That is not thesameYou charge by the hour and Ill be paying you for the labor whatever it is, I dont know what is the problem? He turned his back to me and, started walking away mumbling something with the Fking and Parts words in it. I could not really heard the entire sentence. I said You know what Im sorry I bother you. Youve been extremely helpful thank you very muchAnd I left the place.My question is...Are we obligated to allow the mechanic doing the repairs to get the parts needed for the repair?Ive been a Handyman and a Maintenence technician doing work on the side for the past 30 years. Every time Im doing work for someone I ask if they have the materials or if they want me to get them.I charge for my time only, if the costumer gets the materials. If I get the materials, I will give the costumer the receipts separate from the bill for my time. BTW, Ill never charge any extra for getting the materials and I always buy the best quality materials, like Im buying them to do work for me.The only reason I bought the parts was because I wanted OEM parts Original Equipmen Manufacturer parts. I didnt want to install aftermarket parts on my truck and maybe get less quality.I just thought the reaction to me having the parts was out of place rude and no customer oriented at all.Maybe Im wrong, but Ill say it any way, maybe I wasnt as white as I needed to be to get good customer service. If that was the case, my accent probably did not help my case either. I usually do not give a rats tail about what anybody things about me. I always, in any situation try to be as polite and respectful as the situation allows me to be and as I expect any one to be.I will not apologize for my assumptions due to the fact that Ive never experienced such bias rudeness and Ive never in all my years felt so disrespected and offended.
Review №2
2021-03-22Service was outstanding its hard to find a shop that provides high quality workmanship. They have done exhaust work on two of my vehicles great work each time. They will be doing the custom exhaust on my z28 in the near future I cant wait to do business with them the work is that good.
Review №3
2022-01-24They came highly recommended and provided a repair that was fair and honest. Great friendly staff and kept me informed thru out the repair.
Review №4
2021-10-03Brought my 2008 Acura MDX for J pipe installation..he made it fixed perfectly...I advise this place as a 1 stop auto services....
Review №5
2019-07-17We were in town for a funeral when our car broke down. They were able to fit us in before closing and safely get us back on the road. Their kindness excellent service was a great relief during our time of need!
Review №6
2019-10-04This place has taught me that terrible service will stay terrible, and to not expect that when you treat people with respect, they will do the same. You get a gross boys club feeling and the impression that they dont give a f- about your time.I was never given honest time updates, never apologized to for waiting, never told my car was ready, was quoted very high prices and then dismissed when I questioned them, and always spoken to very rudely and defensively on the phone.
Review №7
2019-04-15Only local mechanic I will trust. They are so nice, and honest. Please go to them over Mavis or one of those corporate places. Ive never got my car back from them & had further issues.
Review №8
2022-01-18Very trustworthy mechanics.Highly recommend this family owned shop.
Review №9
2020-02-18Family owned business in Beacon for decades now. They are very good at what they do, and most of all honest which is the most important thing anyone should want in a mechanic. you might not get the sense that they are a very warm and funny pair. But when you get to know them and vice versa, they are something else.
Review №10
2019-07-13Went to have my wifes ac compressor replaces. They are honest and professional. Also just had my car there for a troubleshoot for my chk engine light. They had my car for almost 3 days trying to figure it out then found out I needed a vavle job. They did a Valve adjustment, inspection and a 3 day troubleshoot for only $221. Honda would have charged me $400 for the vavle job alone +115 an hour for Troubleshooting. These guys are amazing.