Wheelchair-accessible entrance
Yes
Life Storage - Lockport in Lockport
Categories
Location on the map
Lockport, Niagara County, New York, US
Accessibility
Phone: +1 716-625-9240
Site: https://www.lifestorage.com/stor...
Site: https://www.lifestorage.com/stor...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:Closed
Life Storage - Lockport in other cities:
Comments (199)
Dena is fantastic! She was very helpful, kind, and considerate.
Dena was very helpful, professional & friendly. She made the whole experience flawless.
Dena has been way too helpful and accommodating! Great service.
I was recently in search of a 30 foot parking space. The Lockport Life Storage location (store 340) had the best prices in the area amongst competitors.Dena was kind enough to hold the last spot for us for a day while we retrieved our title and registration to complete the paperwork. She showed my husband and I the space several times to confirm we were good with the spot.The electronic paperwork and rental process was a breeze - Dena was so pleasant! This was a great first rental experience for us.
Dena is incredible. When I first got my unit she gave me a great tour and answered all my questions. When I moved out I had some complications that were my fault and she was helpful. The facility cameras are checked and everything was dry and clean. I plan on renting here again.
Dena is so amazing! She made me feel so welcome coming up from Texas and gave me a great tour of the grounds. She put me in exactly the two units that I’d been hoping for based on what she listened to me describe over the phone. She really listens to the customer and does her best to accommodate.
Dena Silver provided excellent customer service,she listened to and understood my needs.
Excellent customer service -- Dina in the office is very helpful and pleasant to deal with! Fair pricing and a nice range of storage unit sizes/options. Good hours of accessibility. Safe premises and convenient location.
Very satisfied with my experience very friendly I would recommend this place to anybody
Dead mouse when I walked in hall way leading to my unit. It was covered in spider webs. So gross. Dina called today to give me an update on said problem. Its been taken care of and she was very nice and professional.
She is so sweet helpful and professional great job miss ladie
Dena is super!!!! She made my experience so fun and quick, not only does she have a sense of humor in these trying times but she worked endlessly to make sure I was taking care of with a storage unit! Highly recommend and great fast service!
Dena was such a huge help when we arrived. She helped us find our storage unit and explained the key process as well. She was super nice and friendly and we look forward to seeing her when we come in.
Every part of my experience with this location was easy, safe, and overall great! Dena was super kind and helpful in the office when I was clearing out my unit and made my experience even better by being so friendly and helpful!
We had an excellent experience at LifeStorage. We had a storage unit at the Lockport location for almost 2 years and didn’t have any problems. Dena, the Store Manager was very friendly and helpful throughout our time. Highly recommend LifeStorage.
We just rented a 10x8 climate controlled unit at their Lockport location. Our contact there Dena Silver was very informed about all the questions we had. She even followed up with a phone call to ask if we had any other questions and if there was anything we needed to please call her anytime. In today’s world you never get customer service but here we received great customer service and I would recommend this storage facility to anyone who needs one.
What a great experience, easily reserved online, Dena contacted me to confirm. Secure, clean and easy process! Many unit varieties and sizes to meet your needs. Highly recommended!
Dena [and Heather who was filling in for her] are very professional and personable. The last manager (named started with a J) was not very helpful/kind so this was a great change. Thank you for making my Life Storage experience better!
This place is really nice and clean! Amazing prices on the units! Dena is super helpful and super friendly I would highly recommend this storage facility if you are looking for a storage unit!
Dena is the sweetest, kindest, and the most empathetic customer service representative that I have encountered in a long time. She definitely needs a bonus for her amazing customer service skills.
Dena is great, very patient, great customer service skill
Dena was great. Very professional and curious- Dominic L
Dena was so helpful in assisting me with my storage unit. Being in customer service myself I have high standards. Dena exceeded them. You’re definitely an asset to your company!!
Dena is extremely professional and courteous when it comes to what you need. Her friendly demeanor makes the whole life storage experience very pleasurable.
Deena is a very sweet and nice person she helped my family out while we were in a hard situation. she’s really polite and respectful. get with life storage now deena is very sweet and will help you in any way possible
Great service!! Dina is really nice and knowledgeable and she took the time to show me three different units to determine which size was best for me.
Dena was extremely helpful. She made sure I knew what I was getting when purchasing a unit and helped me make a decision on the size unit as well. Was a pleasure having her assist me.
I have the most respect for the employees of this place. I had Dina work with me. She is the sweetest women to have help you. Very helpful. Plus during this difficult time for everyone. She was a true blessing and I highly recommend this place,And her.It was very easy to get in and out plus it is a very clean place. Thank you for everything ,plus the prices are amazing.
We had a great experience renting a storage unit at LifeStorage in Lockport. The store manager, Dena, was very professional and helpful - we highly recommend this business.
Dina is very helpful. Knowing what goes on here very well trained. Love this place it’s clean nice great storage units. I definitely recommend
The price was the lowest in the area for my needs and the customer service is top-notch. Dena has always been professional, friendly, exceptionally helpful and pleasant to talk to.
Dena and her staff are wonderful. They are very friendly and always willing to work with you.I obtained my unit through the online system which was very simple.I highly recommend life storage in lockport.
Absolutely the best customer service I have received in a long time! Doug made the process of renting a storage unit quick and easy. Doug cut his lunch hour by 1/2 hour to help me. He is pleasant, professional, efficient, and very helpful. He explained the whole process thoroughly and took the time to be certain I was well-informed. The office is neat and clean and the entire premises is very well cared-for! Not to mention the great specials that are offered in regards to monthly storage pricing! Once I returned later on the day to bring more storage to my unit Doug took the time to stop and ask me if I was satisfied with the unit I had been assigned. Just plain good old-fashioned great customer service! Thank you, Doug!
Absolutely love life storage! They were quick to help in our time of need and she was very very nice!
Dena the store manager went above and beyond to answer my questions and help upgrade our storage unit! 100% would recommend to anyone!
Great and professional place, Justine was very sweet and most helpful in regaurds to referring me to use climate control since my furniture is antique and she understood how important my belongings are to me. Ive never seen a storage facility so clean and have very affordable prices.
Will recommend to my family and friends. Had the honor to work with the manager Doug. I did my research first and Im glad I did. Filed out most of my information prior to my arrival. Being a disabled Veteran, I dont have time to deal with things to pop up. Doug was upfront and respectful of my information. He let me look at the unit before anything was signed.Then he offered up the free truck rental that they offer at The Lockport location. It came in handy about a week later when I still had more things to move. He was going to go above and beyond and offer it again, but I didnt need it. What I still had left could get moved by my truck. Very Clean, bathroom is helpful for a nice clean up. Thank Doug!
Very easy to rent a unit here! Dena, the manager was very accommodating and so nice to work with. Would definitely rent from here again in the future!
Dena was extremely friendly and helpful when I came in to rent a new storage unit to combine 2 other units i was renting separately. She was very professional and so nice. She answered every question I had. I would recommend this place to my friends.
I had a wonderful experience with my storage needs here. I was closing my store and needed to store my leftover merchandise. The manager was funny, happy and helpful. I even had to change to a bigger unit and there was no problem. The best part was, with a paid storage unit, they let me use the moving truck for free.I was there about a year, and no longer needed the unit. I was able to leave without any late fees or termination fees or middle of the month fees. I was extremely happy with their services.
Great storage facility. Wonderful customer service. Dena Silver was excellent with explaining the benefits of their Lockport facility. Conveniently close to my home and very affordable.
Doug was very informative, friendly and took a lot of time to make sure I had all information, that I was getting the storage unit I needed. and I understood the terms. His attitude, efforts, and excellent customer service were greatly appreciated !
Amazing customer service and very respectful. Dene(spelling) is truly amazing
Doug was kind pleasent and helpful in making sure that all of my storage needs were met. He took a lot of time to make sure I knew where my unit was and even walked me out to the gate to make sure I could get into the facility. He made sure I knew about all of the specials that were available to me and helped me through it all. I really appreciate my experience and would recommend to anyone
So today I went to book a locker and had the pleasure of meeting a very professional young woman, Tonya. Excellent product knowledge. Well spoken and very enthusiastic about her job. She took great pride in offering me the best deal available. Thank you again for everything!! Youre awesome!!!!
Great location great customer service great management there are amazing. Had no issues when I had a problem it was fixed right away. Recommend this location to anyone.
Rented a parking space for my RV and worked with Dena. Very nice experience and she was very helpful with all my questions and concerns. I recommend using Life Storage in Lockport as you wont be disappointed.
Dena was polite, prompt, and answered all and every question! I would recommend this facility to all my friends and family
Used for a year and by far the greatest service. Very helpful customer service. Clean and protected units. 24/7 access. By far the best in town. Ill always use this place as needed. Doug is an amazing representative friendly and respectful. Also very helpful. I recommend this place for anyone who needs a storage unit.!
Great experience with using this storage facility. My belongings were in perfect condition after a year of storage and the location felt very secure. The manager, Doug, is friendly and helpful and goes above and beyond in providing great customer service.
I recently purchased a storage unit with my mother this past weekend. I had a wonderful experience with the Store Manager Shane Dean. He was extremely helpful and accommodating to all of our needs. He had several customers coming in through out the day and was extremely professional and patient with each and every customer. He had an ease about him that made his job look so easy, when in reality he has a really difficult job. He is there all alone running in and out and still manages to make all of his customers happy. Every customer we watched come in and out that day was extremely pleased with the service Shane provided for them. Shane was great at multitasking and my mother and I felt very comfortable working with him. I definitely recommend purchasing a storage unit at the Lockport location. You will NOT be let down by the service or quality of the facility.
Doug, the manager of this Life Storage location, was super helpful arranging access for us to have house hold goods delivered. Additionally, stuff present on the day of delivery provided exceptional customer service. During the 5 hours of movers unloading their truck, Life Storage promoted a family friendly atmosphere and understanding for our situation. With outdoor temperatures in high 80s, they understood our kids desire/need to get out of the sun and welcomed the dog to keep the kids company. Thank you for making a rough morning much better!
Dena was very helpful with finding the right storage unit for my needsShe was very professional explaining everything I needed to know about the storage units the price and the security that is provided at this location 340Excellent customer service
Associate was thorough, efficient and pleasant.
We are first time storage unit renters and Holly was superb and made us feel at ease. She patiently walked us through the process, showed us the unit before we committed and was very knowledgeable. Thank you Holly for getting us setup.
Dena was very helpful in renting space for our RV. Very clean and well kept facility.
Dena was delightful to work with and made the setup process simple and easy. A++ Simply the very best!
Excellent and friendly service. Was very convenient with 24 hour access.
Dena was great . She was very helpful in my time of need . Very good service.
Dena provided excellent service and very knowledgeable thanks for the experience
Tanya and Dominic are wonderful! Theyre very friendly, kind, and helpful! They even took extra time to patiently work through a billing issue we were having. Thank you so much!
Alexis and Doug were extremely helpful and very polite. Both took the time to make me feel welcome and comfortable in the rental process. Thank you for everything. Best storage rental around¡!!!!!!!
Dena was very sweet nice and helpful. Fast service in & out quick I would recommend life storage to any family & friend and the best of all I got a sweet deal on my storage 😊
Very nice facility & clean the young Lady Dena was very nice & professional in explaining the size storages & prices. I highly recommend this location
Great units an customer experience!!
This was our first experience renting a storage unit. We did not know what to expect. Your Lockport site was great. The manager Shane and his associate Daisy were great. We highly recommend Uncle Bobs if you needto rent a storage unit.
Decent. Doing some upgrading to the storage unit doors. Staff very nice. But there are a few things that need improvement. Entry doors to the front building need small repairs to make them more secure and easier to open. Cant say how other doors are. Also, the flat bed carts badly need the corner bumpers repaired..the pads AND metal are sticking out...dangerous..could gash someone or something. Need better lighting in front of some interior units.
I have been a customer with my company for several years after leaving another similar facility due to very poor customer service. The manager Heather is a very personable manager who always does what needs to be done to assist. Ive seen her assisting elderly clients load and unload spaces with a smile always on her face. I do recommend this place to anyone I know looking for storage.
Today was my first experience with storage facility. Dina was so helpful with us getting code entered and help with locating unit. She was very professional!
The absolute best and by far the easiest experience I have ever had with storage. Clean and meticulously maintained facility. Very kind, friendly, and helpful staff too! Beyond pleased with our experience here. Thank you so much!
Dena has been extremely helpful and very friendly. Would recommend on customer service alone.
Me and my husband rented a storage unit for the first time and the manager Tanya, who was working when we got the unit was very helpful. She has been soo helpful throughout the process of getting the unit and renting the truck to move our stuff.
Just want to give a shout out to Doug!! He seriously went above and beyond for me-- he put my renting concerns at ease, he was friendly and helpful, and he was really willing to work with me. Thank you Doug and thank you Life Storage!
Justine was very sweet and accommodating. She answered all my questions and even helped me get to this survey. Definitely a five star employee.
They will tell you one price on the phone and when you go in they magically add on money to the account. Not just once but twice. Took 2 months just to get ahold of them to know how much to pay even left messages for them to call me back never did. Never using this place again.
It was great having this space close to UB!Dena, Manager - thank you! Your the best!
Dena helped me get checked-in to my 5x10 unit. My access code wasn’t working so she helped resolve it quickly. Very friendly and courteous! I would highly recommend renting from here.
Had the pleasure of working with Holly and Doug. Very friendly,proactive and knowledgeable Moving is stressful enough they made it a lot less chaotic and atleast tolerable. Will refer everyone I know to life storage in the future!!
Super amazing and helpful when we needed a large unit last minute!
One of the most concerned caring places to store what is important to you. Doug is a great man - reasonable and caring. THANK YOU for EVERYTHING!! Your a great guy which makes the company GREAT!
This store is great! Clean, reasonably priced and convenient. Awesome customer service. Justine was a great help. Shes such a sweetheart!
Couldn’t of had a better experience. Doug was helpful never one ounce of an attitude and made me feel welcome and that my belonging were safe. Answered every question I had
Doug was great! He helped me with everything I needed for my storage space and answered all my questions. Fantastic customer service! Thank you!
Dena was super friendly and hooked me up with just what I was looking for. Very personable.
Our experience with the Uncle Bobs Self Storage at 6104 S.Transit Rd. Lockport 14094 was an extremely positive one. Our contact was Shane Dean. What an exceptional employee! He went above and beyond his duties to help my brother, sister and I.My brother suffers from aphasia and apraxia from the results of a recent stroke. He can understand what you are saying but he has difficulty responding using limited verbal communication. Shane was VERY patient with him and he had a very good understanding with my brother partially speaking and writing. Whenever I called with a question, Shane was very polite and knowledgeable and of course helpful. If we, or other people we know need this service, we would have no hesitation recommending them talk to Shane. You have a wonderful employee who really represents Uncle Bobs in a positive manner. Thank you Shane! Tim, Kathy and Sharon.
Dena was very helpful renting a space for our rv
Doug Doak, Store Manager of the Lockport location, has been a tremendous help throughout this move experience. We want to thank him and let his supervisors know that he is a real gentleman and asset. We just cant speak highly enough of LifeStorage. It is a top notch operation.
I highly recommend life storage in Lockport N.Y. The staff was super friendly & very helpful. When me & my sister went to the Lockport location the manager was a very nice guy & definitely made us feel welcome! Thank you!😊🖒
Unfortunatey, we had to close our unit today due to the cost associated with keeping it open. We actually find a bigger unit elsewhere, which would have been considerably costlier at LifeStorage. HOWEVER, while we were at LifeStorage for a few months, Doug was SO helpful. He actually made our choice (deciding if we should stay at LifeStorage) difficult, just because of how sweet and helpful he is! And even with closing our unit, he went above and beyond to help us out. Thank you Doug. We appreciate you!
Dena was amazing. Very great experience. Made this process quick and easy.
Doug is fantastic. It was a pleasure working with him while dealing with the stress of moving out and needing temporary storage. I will return here if I need storage in the future.
Best price around. Very easy to reserve a space. Service was 110%!
Really nice at this location very friendly really good customer service dena the manager is very friendly
Renting a space at Life Storage was a great experience. They made our move back to the area smooth. Great facility at the s. Transit Rd. location and great person I too.
Doug is a pleasure to work with. Place is always clean and Ive never had any issues with my storage unit.
Dough has great customer service. He was so nice setting me up with my storage space.
I went to Life Storage today to rent an indoor spot for my vehicle, Holly was very helpful and made the transaction smooth and easy. I was in and out!!
Excellent facility- clean & dry. Dena, mgr, was very helpful & provided outstanding customer service!
Talked to Dena - very efficient, knew her product very well!!!
Dena was a great help, very quick & kind ! 10/10 would recommend!
Dena and her staff are absolutely amazing properties are kept clean and love the 24 her access
Clean, secure. But the lady at the office is extreamly rude. Better to go online to rent a unit then to deal with her.
I had a great experience. The place is well kept and maintained. The staff has been very helpful. Would recommend this storage facility to anyone.
Moving is stressful! Dena made it easy. Great service!
The staff explained everything I needed to know about the agreement, payments, entry, and even showed me to my unit. If you place items in portable totes and stack them up the 5x5 unit will hold a large amount of material.
Great facility and Dena made the check-in experience quick and easy!! Way to go! Keep up the great work yall :)
They have always been very friendly and helpful ... second time using them and referred people there. Highly recommend them. You get great service at the Lockport location.
Tanya was amazing in every way, very easy to talk to, made sure we where taken care of! Explained everything in a easy yet understanding manner
I talked to Doug today and he was very helpful as I will be moving will no longer need my storage unit!! Over all great experience the past 15 months!
Had a great experience! Doug is the man talked me through everything, answered any questions, had great advice without being pushy or overselling.
Very good
Great service. Will consider renting here.
Deanna was great to work with. Very pleasant. Location is convenient.
Tanya and Dominic were so helpful and answered all of our questions and concerns. So happy to know my stuff is being safely stored with Life Storage!
Doug was very helpful and explained everything so theres no surprises. Made process super easy. Thanks
Spoke with Both John and Dena--BOTH very informative, kind and helpful!!!! Great Team!!!!
Very friendly & customer service oriented. We got a great deal on an easy to access storage space.
Excellent service, Manager did great job explaining features and benefits of Life Storage. Highly recommend this location.
Dena was a big issue with the issue I was having, the management is great here
Mice went into my unit and literally destroyed Thursdays off dollars of my things. The worst when most sentimental was chewing a grandfather clocks legs thatbmy grandfather bought my grandmother on their 10th wedding anniversary in 1962 it cost $1,500 that back then he sold sticks of pepperoni the three feet long ones for $0.50 a piece making a quarter on each one and hes saved for years to buy this grandfather clock my grandmother wanted for so long but they or she knew they could never afford and these mice chewed the legs and peed in pooed all over the inside and inner parts of the clock itself which I could never afford to recondition because the maximum my insurance would give me on the unit was $2,000 I mean the clock alone today is worth well more than that ones that are made today are about $2,000 so one thats that old and still in the condition that it wasnt was worth well over 7 - $10,000 but so much for that also that I had water damage done to my boxes that had Linens and stuff which caused mold in my unit as well I dont know how water they say it was on the floor but I saw dripping from the ceiling and they say they cant prevent mice well if its a sealed concrete unit how do you get mice for $125 a month I would expect to at least have protection from Vermin and water I mean Id expect somebody to break in before I found rat feces all over my items I had to throw away a $500 couch which wasnt expensive but it still was when I had to pay $500 for they did up the underneath and peed all over my Ashley sectional couch.... The management didnt have any issue with admitting that the damage was caused by their unit so the insurance process was easy but the maximum they would give me were $2,000 which literally barely repaid the fact that my Bed Head urine all over it from my so I had to buy a new mattress which was about $2,400 to replace the one that I had stored in there so basically I lost a lot of money plus $125 a month for 3 years so beware make sure that you look for cracks and holes and all that good stuff my unit was in the 300s as far as the unit number so maybe stay out of that range from 300 to 400 but this is just my review in my experience personal but the staff is nice and they didnt accuse me of lying even when you know I brought them a end table when I flip it upside down there was a dead mouse literally stuck decayed inside of it it was rotted stuck to it
This place is great. And dena is amazing! Very affordable.
Doug is so friendly and helpful. He is sensitive to the fact that people may be going through a difficult time.
The facility is clean and well taken care of and the staff has been very helpful. Thank you Justine Schweitzer for all your help!
Doug is wonderful, extremely knowledgeable and friendly! Very happy and confident in returning to this great company!
Every person that I have spoken with at Life Storage on Transit in Lockport have been friendly and helpful. I would highly recommend this place to anyone.
Excellent customer service!! Highly recommend this location over others in the area because it is safe, clean and well lit at night.
While moving I discovered mouse feces in 90% of my belongings. I did not leave food in my storage like I was told. I wish the owner warned me about double wrapping my belongings and putting out rat poison. I had to get rid of alot of things and am very upset!!!!
Ive been going to the storage unit for over 5 years had nothing but great service and my leaving of the facility and being able to get the truck everyones very polite and I couldnt be more happy
Excellent facility, price, and a service second-to-none. Thank you Dena (the facility manageress).
Amazing customer service shout out to Justine for a wonderful experience and not a headache. Thank you so much for all youre help :)
Store my rv here. Safe and clean. Spaces could be wider for motor home. Staff friendly, cost reasonable. Plowed in winter.
I feel safe knowing my belongings are secure there. I also feel safe going to the unit as well. Not real pleased about their price increase.
Super friendly and very helpful. Thank you Dena.
Excessive late fees, they make you get insurance if you want it or not and if you only do half a month they charge you for the whole month. I can not recommend them ever.
Dena is the best!
Great place and friendly staff!! Clean and well protected!! Dena is the bestest!!
Went there today and Rich took care of us. He was friendly, professional and extremely helpful!
Got stuff? Go see Doug! Hell take care of you AND your stuff! Plus hes got all the stuff you need to pack and secure your stuff: from locks to boxes and packing tape.
Doug was super helpful. Very professional. Storage unit and location perfect. Truck rental is huge!!!
Dena was my favorite ! Super helpful, loved it here !
I was very pleased with the ease of the experience. The staff is great and the price is affordable. I would recommend them to anyone.
Doug was the one that helped us hes super friendly always kind and amazing would highly recommend
Tanya. Very helpful and Rachel at call center made this so easy for me took no time at all very awesome experience and helpful totally recommend this company
Manager Doug Doak provides excellent customer service and made our experience very pleasant.
The customers service was excellent and efficient I really appreciated how well they took the time to explain the process and how well organized they are
Safe affordable place to store your valuables. Manager Doug is knowledgeable and does an awesome job!!!
Dough was great, customer service was so nice! Absolutely love renting with them!
Justine was so helpful! She helped make it so easy and is very nice!!
Dena was absolutely wonderful!! Super helpful, excellent customer service!!
Manager is a super nice guy. Check in was simple and quick! Good prices, and convenient location.
It was very pleasant Deha was very kind to us, it opened a lot to me the way he attended us
Clean and friendly!
Great staff! Justine personally made sure the space would work for me.
Doug was awesome!!! Will come back and rent from you again . Thanks so much
Dena is the best. Made the process amazingly easy
Don was an amazing help. I would definitely recommend life storage. They are friendly and very helpful.
Tanya was very nice and helpful. Excellent service! This is the place to come for a truck rental!
Tanya is a very helpful manager who went out of her way to help me out, right at closing time, she took the time to make sure I was taken care of.
Over head door has been broken 4 along time the manger says and dont worrie called the cops days later dont recommend this location at all poor custermer server from the old ladie that runs this location just 2 save her pay check
Great service from Dena
The lady at the desk was very helpful and very friendly
Excellent facility.
Tanya was most helpful and went above and beyond to help me and my wife we couldnt be more appreciative on all her help
Easy check in, personable young woman at the desk did everything in her power to make check in fast and easy.
I needed a space for a couple of months and they are willing to help u when u need it... I would definitely recommend them to everyone that I know
Great service and pricing, loved having a truck available to use as well
Very helpful employees, clean storage area and a great area to meet my storage needs!
Friendly manager, easy to rent and good prices! 24/7 access is a bonus!
Great deal on storage space and moving truck! Truly a one-stop shop for all your moving needs!
The manager was very polite and helpful.
Got unit today.. Great service
The manager, Doug Soak, is very friendly. He was very helpful.
My girl Dina saved the day, thanks so much
Stopped by for a quote and the store manager was a huge help. Explained everything I needed to know and showed me the size I was looking for.
This place is the best! They have very nice and friendly manager and associates
Great folks, great pricing, clean and dry storage, suggest to anyone.
Very unfriendly to customers. Charging late fees without informing customers.
Friendly and very helpful from first call until finish. Highly recommended!
Great experience with Dena Silver in Lockport, NY!
Great service and very fast. No hassle no BS lines. Just cut dry sign sealed delivered.
Very nice experience! Staff was very helpful and easy to work with!!
Tanya is very efficient. She is pleasant and runs the store well.
Very friendly and helpful. Had availability to meet our needs.
Life Storage is very professional clean and a great place to store you valuables.
Excellent service. Doug was awesome and extremely helpful.
Neat & clean, helpful friendly staff, otside well- lit and clear of snow. Great experience.
Samantha was wonderful to work with, we are renting the storage.
Excellent service, they dont try and upsell you. Talk to Doug
Dena was an absolutely joy to work with, she is fantastic
Total reviews rating 4.8
199 Reviews for Life Storage - Lockport 2023:
Review №1
2022-02-12I’ve only had great experiences with Life Storage in general and this was no exception. I’ve had items here in the temperature controlled area for several months and it was a safe and clean place to store my items and was a no-hassle experience. I move out without any issues as well! Thanks to the manager who called me to confirm my move out!
Review №2
2022-05-16This storage unit is the best. Dena was very nice and attentive to getting us to our storage unit. Every time I called, she makes sure all my answers were answered and needs were met. I highly recommend this place, it made my moving process so much easier!
Review №3
2018-09-28Excellent customer service, Doug took the time to thoroughly explain and show me everything. He was a great help and I truly appreciate the service provided. I was able to rent and have full access within an hour and am very impressed with the low cost in ratio to the superb service.Also, I feel safe storing my belongings because they have an extensive security system, yet I can access my storage 24/7 and feel safe while accessing, even if its the middle of the night. You are given a code to enter the gated storage area and it is all lit up with security cameras located in multiple locations.Storage units are clean and well kept as well as snow removal taken care of in a timely matter easing winter access.
Review №4
2022-07-06Dena was very friendly and helpful. She was accommodating to our special circumstances.
Review №5
2021-05-12Great, secure facility to park my car in while cycling the new Empire State Trail for the next couple weeks. Dena took care of the paperwork quickly and I was on my way. Highly recommend.
Review №6
2022-02-05If it snows, bring a shovel. They do not assume responsibility for shoveling out your unit. If there is someone on staff, theyll kindly point you in the direction of a shovel you can use. If youre paying to access a unit, Id imagine youd want accessibility to it.
Review №7
2022-03-01Great experience overall with this storage facility. Well kept and secure. Staff is friendly and helpful. Will rent again. Highly recommend this facility! Awesome 👍
Review №8
2022-04-02I’ve been at this storage unit for almost 7 years it’s a great place to store your old stuff if you don’t have room In Your house. Climate control really helps 100% recommend.
Review №9
2022-02-05Changing from a 5 to a one star. Winter has shown me whats its like here. They will keep paths open but not your unit. Its up to the customer to clear their unit. I believe I paid for storage only. Not having myself shovel snow on your property. Highly disappointed
Review №10
2022-04-07Great customer service! Dena was very helpful and patient with all our questions.