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Phone: +1 718-885-1952
Site: http://lobsterboxrestaurant.com/
Opening hours
  • Monday:Closed
  • Tuesday:12–10PM
  • Wednesday:12–10PM
  • Thursday:12–10PM
  • Friday:12–10PM
  • Saturday:12–10PM
  • Sunday:12–10PM
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Total reviews rating 4.2

199 Reviews for Lobster Box 2023:

Review №1

2022-02-26

I was in the 2nd party and 3rd in-house dining customer for the 2022 season. I have been coming here for over 20 years and have had many celebrations here. I was shocked to find a long strand of hair in my appetizer. Although, my waiter was kind and apologetic. I cannot get over how the owner greeted the couple 2 booths away from me and thanked them for being 1st customers. They talked about where they lived, common education backgrounds for their sons, octopus recipes, living in the same state and I did not even get a hello or thank for coming. There were only 3 customers in the restaurant at the time and the owner acted like he didnt see me. My lunch tab was $81.39 before the tip. Soup, salad and dessert are no longer included. I appreciate the waitstaff and manager welcoming me. Being overlooked by the owner seemed insensitive to me. was cause for the owner to treat me as invisible. Even the couple spoke to me before leaving. I think I heard them call him Tony. Tony, remember to be kind to everyone. I am now looking for a new hidden gem on City Island. Come on Google readers...help a sister out. Whats your favorite spot on the island? Let me know.

Review №2

2022-07-04

Servers are excellent, the food is not good. Lobster roll is worst I ever tasted, Restaurant has a diner look & feel, needs a make over & the menu is boring. Great location, restaurant need better management to be successful. Food is not Fresh & low quality ingredients. Staff were amazing!!

Review №3

2022-05-07

The food was great! I have no complain on the food. The thing for me was the service. The waiters give you the holiday menu, during the holidays, as if it’s the only menu they have. What if I didn’t want was on that menu? We asked for the regular menu, and they gave it to us because the manager got involved. The servers were okay, not friendly but alright. The managers have it in control but the waiters and hostess think they own the place. We got the check, and they added a $47 tip to the receipt without telling us and imposing we also gave them an extra tip. The waiters claim that it’s the holiday tip, when I didn’t agree to a holiday tip, and no where does it stipulate that it’s included in the check. But I repeat, the food was amazing, prices are higher but that’s just how it is. READ YOUR RECEIPTS PEOPLE! Don’t be fooled

Review №4

2022-06-12

The food was excellent. PiñaColada is outstanding. The staff is amazing!!!

Review №5

2022-05-02

My dining experience has always been top notch and have been frequenting this establishment for at least 20 years. The food is always excellent and the staff is always cheerful and accommodating. Our companies have had functions there the food was great. Our favorite waiter George is always on the ball. You got to experience it.

Review №6

2021-08-21

The food was great. We went there to celebrate my grandmothers 92nd Birthday. We ordered the fried calamari and coconut shrimp as an appetizer.My sons ordered the shrimp and fries, my wife and grandmother ordered the twin lobster tails, and I had the shrimp and ribs.We ordered a cheese cake to put a candle in and sing happy birthday. Im not a cheese cake eater and I thought it was good and my grandmother loved it. The portion sizes were very good.

Review №7

2022-04-11

Me and my Family had a Amazing time at the Lobster Box, when me and my Family got there, The owner greeted me and my Family at our table with a Friendly Smile. The Customer Service was Great.The Food was Excellent. Everyone was so Professional and Courtesy. Me and my FamilyThank you so much for the Wonderful Time. May God continue to Bless The Lobster Box with many Success. Amen 🙏

Review №8

2022-05-20

I loved lobster box, our waitress was so attentive and wonderful. Food was phenomenal

Review №9

2022-04-05

Lisa was amazing , the food was great and the customer service was beautiful , lisa made sure we were ok , she did a pretty good job , I would definitely recommend the Lobster Box any day of the week , money well spent.

Review №10

2022-03-02

Can I say!!! Seafood @ it’s best …. Fresh and fulfilling, one plate can be shared by 2🥰 I enjoyed the whole meal and amazing food service.