Marcellus Nursery in Syracuse
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Syracuse, Onondaga County, New York, US
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Site: http://www.marcellusnursery.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–5PM
- Sunday:12–4PM
Unprofessional behavior by owner and laborers forced us to terminate the arrangement.They had arrived unexpectedly, with us not at home, began work and removed three trees and some flowers that were to have been left in place...the owner then attempted to rationalize this by saying it was better that way, though that was not his choice to make.The owner had failed to give us a contract, disregarded our request to call in advance of the work to clarify what was to be done, and disregarded our request (accompanied by photos) of a specific plant we wanted.An employee stated that he assumed we were home because there was a car in the driveway.The owner allowed his employees to argue with us regarding the matter, and refused to speak to us without them present.To their credit, upon being terminated, they cleaned up a substantial amount of the remaining debris from the work they had done.Unfortunately for us, and for their reputation, their shoddy performance has seriously impaired the look of the front of our house that took 24 years to cultivate.
This company has to be the WORSE small business in the history of small business! they are crooks, and thieves! the owner TED which i had lots of respect for since he was still working at his age, turned out to have ZERO Morales, and principals for the shoddy work they do! PLEASE DO NOT DO BUSINESS WITH THEM!
Total reviews rating 4.4
29 Reviews for Marcellus Nursery 2023:
Review №1
2022-06-10Ted and his team did a great job with our front landscape project. My wife and I gave a general idea of what we were looking for and they filled in all the details. Its been about a month now and everything is growing in beautifully!
Review №2
2022-06-19We love buying plants from here! Friendly family and great plants! Plan on being there for a little while! So much to look at! Family friendly!
Review №3
2021-10-05Teds initial visit was very informative. He listened to what I wanted and came up with a plan to suit my needs. He came back with the crew a couple of weeks later and they did a beautiful job, including clean-up when they were done. Before and after photos show the transformation. Cost also seemed very reasonable. We couldnt be more pleased with Marcellus Nursery!
Review №4
2020-05-30Great service nice plants and trees, I brought a Dappled Willow Nishiki for my Sister yard Tree today 5-30-20
Review №5
2020-11-10I was not impressed. The plants were not super healthy, but it is late in the season. The prices were reasonable, but not spectacular. The owner was not unpleasant, but didnt seem very interested in helping me either. Too bad, but maybe it was just a bad day. That was my experience.
Review №6
2020-06-26An efficient place to source plants for the local landscaper. You drive right up and out when done as the parking and checkout is about 50ft or less away. And they have a great plant selection with good pricing.
Review №7
2022-05-05Friendly staff. Nice variety of shrubs, trees, and perennials. Great place to walk around on a nice day.
Review №8
2020-05-14Horrible experience. Not customer focused at all. Canceled appointment at the last minute, told me to find someone else because the job was too small after they agreed to do it! The owner got upset because I was trying to coordinate the appointment so an out if town family member could be with the 88 year old homeowner, and because I had to reconsider the appointment due to weather. Will never do business with them again and will make sure my friends and neighbors know. Little did they know I was going to do landscaping at 2 other properties.
Review №9
2021-03-23Excellent service at a fair price. Went late in the season last year and they had a great selection. Looking forward to my visit this year.
Review №10
2021-06-04This is just a great place , everything you need at a fair price. The staff is very knowledgeable and friendly . See Rachel , she is the best of the best!