MOTOR CITY in Jamaica
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Location on the map
Jamaica, Queens County, New York, US
Payments
Site: http://www.motorcitynyc.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:1–6PM
MOTOR CITY in other cities:
I highly recommend this dealership. I was working with Mezz and Kenneth and they both gave me exceptional service. Quick and Courteous, they respected my time and I got just the car I was looking for. Thank you again, I will be coming by in the future for another car! The car I bought was in excellent condition. They fully serviced my car and also gave me a free oil change. I saved a lot of time and money dealing with Motor City. Try them out, you wont be disappointed! 10 stars!!!!
I just purchased a 2017 Nissan rouge from motor city and this experience was phenomenal. I have been looking for a car for over 2 months and I finally seen a vehicle that was right for me. I spoke with Mezz when I came into Motor City and he greeted me right away and asked me for what I wanted to see today. I wasn’t sure so he was kind enough to show me about 5 different cars on the lot. After viewing all the cars I finally decided to go through with the Nissan Rogue. I didn’t have the best credit but he was able to get me approved with a bank within a few moments. The sales team was very accommodating to my needs. I am very happy with my purchase and I am looking to come back for my next car from motor city. Thank you guys.
My sale associate was a mezz wonderful person upfront and honest if you ask the right questions.This is my first time financing a car I did not shop around did not want my credit score to drop.As far as getting a low monthly car note they can work with you and help with that but you will be paying a price.The Vehicles are clean and check by their mechanic David which is also awesome person I have no issuesWith my vehicle and if I did I could Bring it back within the 30 days and they will fix free of charge.
Very happy with our new Nissan. We found motor city on google and chose them in particular because of their exceptional reviews. This is a confirmation that they are more than exceptional, they are great. The whole process from start to finish was only a weekend long. Mezz, assisted us with any questions we had and truly held our hands throughout the process . Being first time Auto buyers, we were in need of exactly that. We cant thank Motor City enough!
I feel it is my responsibility to share my experience with this dealership. We were excited to land what seemed to be a great deal on a used vehicle purchase but ultimately a lot of shady business went down which resulted on us agreeing a much higher price than advertised on their website for a car that had several minor issues that never got appropriately addressed. After the initial signing process we were not supplied with a copy of the contract which by NYC law includes a 2 day cancellation policy. We didnt get our copy until a month and a half later.Clarifying points:The car was advertised at $13K, with no money down, but the value of the car was marked up to $18K when the loan was submitted to the bank. Had I had an opportunity to review the application when I got home I would have canceled. By the time the paperwork was ready the 2-day cancellation policy had expired.I was given one key fob that did not work. Then a 2nd was provided that also did not work. The agreement was to split the cost of the 3rd key (which I was told totalled at $400) but when I inquired with the key maker independently, the actual cost of the key was $175. So was it fair to pay $200?The situation with the window, was it a mistake, truly unavailable replacement part, or a stall tactic who knows? All I know is I have a back left power window that did not function at the time of sale and now I am responsible to fix it.Moral of the story: Know your rights and dont rush at signing. Do not leave without your application copy the day of signing.. By the way, I have all the text messages to back up everything that I have stated.
Fantastic service from a group of genuine guys! Recently purchased a Lexus IS250 from here! The guys at Motor City really has a strong focus on customer satisfaction! They were able to work around the clock to make sure the car would be in my hands as soon as it could, and sure enough it did! A week later however the car started giving trouble, and naturally my first instict was to hit em up and see whats going on. The guys worked around the clock, and put in time and energy to ensure the car was back and running. If anyone’s looking to buy a car from people who understand people, and not just for the business, check out the guys at motor city!
I just purchased a car from motor city located in queens NY . cars is clean and safe. the dealer name is mezz. upstanding guy, straight forward , helpful , costumer service was GREAT .. this dealership is where you want purchases your future car folks.... 5 STARS.........mechanic know what he doing Great man... will see them soon for my next car!!
I have never went to a used car lot and the first time coming to this place made everything easy. Keven had flat out laid out all the details in choosing a car that would be a good fit and which can be manageable with thebudget that I have. Pricing on the cars is reasonable and doesnt sell you short for a good drivable car. Friend of mine ended up purchasing a Nissan that ended up being the best pick of the lot and was running like brand new.
Excelente service and great inventory! If you are looking to purchase a car this is the place! I recently bought a 2016 Nisan Altima, I was taken care of and drove away with the car the same day. Keven assured that I would get the best deal that fit my budget and my credit. They were very understanding. Their Technician David made sure I drove off the lot with my vehicle serviced 100% with no issues. I’m glad I found this place. I would definitely recommend them and plan to go to them for any future purchase.
Is 0 stars possible would totally do it. BE CAREFUL buying your car here!!!!! DO YOUR RESEARCH and DO NOT TRUST anything that they tell you, and IF you do buy a car from here take it to a mechanic you trust to find out what is wrong with the vehicle the same day you purchase and when they tell you that there is something wrong with the car return it and go somewhere else. Don’t trust them when they tell you that they will have their “mechanic” fix it because they won’t. It’s because of dealerships like this why small dealerships have such a bad reputation.My biggest mistake was purchasing a car here, after I took it to a real dealership the other dealerships mechanic told me that they could not believe someone sold me a vehicle in such terrible conditions and it was a miracle I never got injured or into an accident. You want someone who will take care of you go to Auto Expo.
I received the best service from Keven! The amount of dedication he put in helping me get my car is greatly appreciated. He made sure I understood everything from the moment I walked in all the way up to helping me get my car! He was patient and understanding to my concerns and situation. He made sure I was satisfied before moving forward with any decision. For anyone looking to get a car, I highly recommend that you see you keven, you won’t regret the exceptional service you’ll receive from him. He’s kind, upfront, and driven to make sure you get what you came for ! Thanks Keven
A few weeks ago , i purchased my first car from Motor City.. Keven helped me out tremendously , his customer service is amazing & he WILL MAKE SURE you leave out with the car of your desire. Thank you Keven for the amazing experience & customer service . I recommend this place to purchase your car. I love my car by the way. It’s been running great ever since i brought it.
I was forced to give a star but if there was a choice of a negative star then I would have chosen that.Be very care full of this place. These guys are professional CON men and they are very good at what they do. They make sure they dont give away any details until the very end and then fast talk you through a bunch of numbers until you are confused. I can tell you this, what ever price you see on any car they have be prepared to pay additional $20,840.They add:A down payment cost of: $4995Standard Dealer Finance Fee: $1299Application Fee: $1199Documentation: $1999Certification: $5995Ally Financial: $5353.48 (They con you into taking this option or they will have to charge an additional fee.)Total: 20,840To put this in perspective they listed a car for $34,650 but the real price was 55,490. That is a very big difference from the listed price. Shame on me for signing but if your willing to pay this price you might as well just go to a manufacture dealership and buy a brand new car.Just so there is a better understanding my mother bought a used car from a different used car dealership just a few months prior and didnt pay nearly a 1/4 of what this dealership up charged (Over $15,000).I hope this helps who ever reads this. Please be very careful when buying cars from this place.
Let me start off by saying how polite and non-pushy these gentlemen that work here have been. I’ve been searching for a specific vehicle for over 4 weeks and I finally found it here at Motor City in an amazing condition. I wanted to make sure I was getting all my information before making my purchase but I didn’t even need to ask. The sales Rep Keven directed me step by step through the process and let me know exactly what I was getting into. I’ve done my homework unlike many other people so I knew the price they was offering me could not have been matched by anyone. They gave me a standard warranty that they offer all of there customers and I also opted in for an additional 4 year extended warranty. This is a great atmosphere to purchase a car from, the sales manager even hooked me up with A great insurance company with low monthly payments. These guys really know what they are doing, don’t just take it from me go and check them out for yourself. Never pay retail prices make sure you go to Motor City to always get the best quality used car for less. Thank you Keven and The sales manager ! I will be back for my next car in the future !
Motor city is a wonderful place to find the right car for you. All of the cars are in great shape and there’s a decent verity. I purchased my BMW 2 years ago from them and I still havent had any issues (knock on wood)The staff is very friendly especially Kevin. He took very good care of us right away and made sure we would get exactly what we came in looking for and that we were satisfied in the end. Most car salesman want to just sell you a car but Kevin was so genuine and friendly he went above and beyond. Definitely check them out and ask for Kevin. I highly recommend this dealership to anyone in search for a certified preowned car. Hands down THE BEST EXPERIENCE I have ever had in purchasing a car!
Alright so if you’ve heard ANY bad things about this place, they are NOT TRUE. They have amazing cars of different makes & models & the customer service is even better. The associate helping me did not stop working hard until I was completely satisfied with everything on my contract. They explain everything to you to the very last detail & go the extra mile so that you can have an affordable monthly payment & low interest. For me, the associate worked for about 2 weeks to get me the loan. They will even help you learn your car inside & out after you take it home!! This is coming from someone with damaged credit so if you’re in my situation or any situation I recommend Motor City 100%. If you are planning on financing a car, go to Motor City. I am only 22 & they hooked me up with exactly the car I was looking for. Definitely a place to go experience for yourself.
Recently purchased my first car from motor city, an Audi a5, and the service was spectacular. Mez informed me on everything I needed to know about the car and was very easy to deal with which made the buying experience excellent. Mez was a very professional and honest salesman from the start and took care of me all of the way. I highly recommend that you shop here you wont be disappointed!!
So me an my wife have been looking to purchase a new vehicle . We were looking for a very specific one . The infinity g37x 2013 . Literally looked everywhere and couldn’t find it . Till we came to motor city . The sales rep that helped us out was kevan . He was very patient with us and made sure he gave us the best deal possible . Also helped us to find a reasonable insurance . We will be recommending motor city to our friends and family after this amazing experience we had thanks to kevan .
Experience here is horrible. Found a listing online. Seemed like a great deal until I stepped in. Waste of time. There are so many hidden fees. I mean what year are we in. Cant pay with cash. Need to finance. Certification fee of $1500. Dealer fee of $1500. Dont trust what you see on the website. Add another 3k to 4k to the car price.
This is my go to dealership I have known these guys since they started and I have nothing negative to say about them as I watched them grow. I always shop around for the best deal as well as the product and I always end up here at the end because of theyre products and prices. They really do have nice clean cars and the best prices comparing to everyone else. I recommended several family and friends to Motor City and everyone is satisfied with theyre purchase. I highly recommend others to give them a shot guaranteed you will walk away happy.
Honestly I was unsure at first if I would drive away with the car I wanted but Mezz definitely made sure I did. I felt welcomed and cared about which is something I’ve never really felt at any other dealership. They took the time to find me the best deal for my 2016 Nissan Rogue. They explain the process they do and they explain everything you are paying for! There are no hidden tricks or charges. I highly recommend everyone to come check them out. It was quite frankly the best car buying experience ! I would definitely come back and purchase another car from them. Thank you Mezz!
After shopping around for the last month or more I must say I had a great experience at motor city with keven. I did not get the run around here and surprise like I did at other places. Keven was very helpful and very straight forward from the beginning. Thank you keven for your service and honesty! I would purchase my next vehicle here again and encourage others to do the same.
One of the best dealership In queens. Everyone who works there so friendly, modest and honest. Always willing to help out to the best of their abilities. On top of that have great used vehicles for low prices and low mileage. I highly recommend this dealership to anyone purchasing a used car or any car at all. One of the best decisions I’ve made.
I recently bought a Nissan altima and let me tell you i had the best experience with the salesman Keven. He answered all my questions, he was professional, and knowledgeable. Keven made the process run smooth! I would definitely recommend Motor City to anyone looking for a vehicle.
I recommended one of my friends back in November 2016 to get her first car from here as well and she has had no problems with her car since her purchase. The reviews on the page is what brought me into this dealership. Since its my first time buying a car, I was very nervous and we all know Shopping for a car is never easy ! Working with this dealership made my car buying experience seamless. Mezz and Harryson catered to all my needs and were very respectful to my family and I. They explained to me everything I needed to know about my new Honda Accord and made sure I knew what I was paying at the end of the day! I am so happy to have found them and will be recommending all my friends and family who need a car to them! Thank you Motor City!!! Check them out, you will not be disappointed!
I purchased a nissan Altima yesterday. It was my first time purchasing a car and keven made my first experience very pleasurable. He was very professional, he kept it real with me, he answered all my questions and concerns in detail, he showed patience and gave me a great deal. And I like that after you make your purchase theyre still available to serve their customers . I definitely recommend this place of business.
I had a great first time buying experience with these guys. It really helped that I educated myself thoroughly on how to approach this process and the vehicle I was looking for, and I recommend to everyone to do the same. They gave me a very great price on a VERY high quality car that made the negotiating the easiest process on my whole buying experience. Many people will tell you that the dealer is the most stressful aspect but this was not my experience at Motor City. They went above and beyond to facilitate the paperwork, preparing the car, and continually providing advice on dealing with the other aspects of the car buying process not related to the dealer themselves. I cannot recommend them highly enough. Thanks Fellas!
First time going to a car dealership, and usually you would hear that they are very pushy people, always trying to get the most money out of you, but not here. I can honestly say I’m really happy with my purchase. They have great selection and great prices that you won’t find anywhere else. Keven, the finance manager was a major help to me. He handled everything for my mom and I and really worked hard to make sure everything was set. Everyone there was extremely nice and respectful, but I really wanted to shoutout Keven for really helping us out that day and even now. If you want to buy a good car in great condition, go to Motor City and ask for Keven. They are actually willing to work around a price just for you.
This dealership has the best work ethic I have ever seen. Everyone on their team is respectful, reliable, patient, and have the knowledge base to get you the best deal possible.I saw, test drove, and had my 2011 Corolla in my driveway within 4 days. Which is amazing considering they also took every precaution to make sure all the paper work was done properly and even shopped around to get me the best possible financing rate.Ask for Mezz, this man is truly the best person to have as your car dealer.
This was a great experience from the start to finish! Mezz was very patient and understanding of my financial situation. I was showed reasonably priced cars to choose from that fell within my budget and felt no pressure to purchase a more expensive car (as most dealerships usually push those on you first). Highly recommend this place!
I recently bought a car at Motor City and worked with Keven. Honestly, I had a great experience. Keven was professional and very knowledgeable. I was able to get the vehicle I wanted and the process was smooth. I would definitely recommend this place to anybody looking for a car.
After shopping for over a month I am glad I finally came here. I purchased a BMW X5 from Motor City in queens and I love it. I checked many dealerships for this specific vehicle and every one of them had some sort of issue or a story. Thanks Motor City for having the car of my choice and making the entire process easy and stress free. I would suggest others to check them out and make sure you let them know Leo sent you!
Reading the bad reviews on here and personally think some people are just grumpy and hard to please, this place is definitely worth the buy!I bought my car from Motor City in June of 2017 and gave myself some time (7 months) before writing a review so that I can get a full experience with the car I bought from them. As per the 5 stars, I am a very happy customer. Paid thousands of less dollars than a regular dealership and still got a Nissan Altima that is in Brand New shape. The car has had no issues, just like they said. Motor City provided me with a perfect car at the discounted price I needed!
Great Experience all around. Me and my wife had been to several dealerships from looking for a great car, with good mileage and for a affordable price. We came across so many dealerships and false auctions filled with gimmicks and scams. From being treated to like a number at Major World to having my credit information screamed across a dealership floor at Atlantic/Queens Auto Auction me and my wife was discouraged. We then read the reviews for Motor City and we set up an appointment with Mezz and visited the dealership to see for ourselves. When we arrived and looked around at vehicles we instantly realized Motor City had very nice vehicles, great prices, great mileage. Mezz was professional, and kept his word on saying he would make sure we get our vehicle, be satisfied and would refer friends as well. We purchased a 2011 X5 Pepsi blue. If you seen this vehicle you would be amazed on how well kept it is, how low the mileage is, and the price we paid is just as great as the vehicle itself. No problems with Pepsi, its been months now. I am looking forward to buying another vehicle from Mezz and would always go to him and recommend family and friends here as well.
My experience at Motor City was exceptional!!! All praises to myLord and Savoir Jesus Christ for leading me to this car dealer. I purchased a 2009 Toyota Corolla in mint condition. It was actually priced below market value. Mr. Mezz was patient, humble, and understanding throughout the whole process. I never felt pressured! He actually showed me the pricing in Kellys Blue book value in real time online to assure that I was not being overcharged for the vehicle. The professionalism and courtesy I experienced was absolutely amazing! He wanted to make sure that the financing agreement was within the confines of my budget and that I was comfortable with the purchase! Motor City is a hidden gem in Jamaica in Queens! They have a moderate size lot with a nice selection of vehicles that are reasonably priced. I highly recommend Motor City without reservation!!
I came to Motor City seeking my first car after going to numerous places with dissatisfaction and as soon as got here I came upon a 2010 Nissan Altima. The Sales associate, Keven went into great detail in helping me understand the whole car buying process and made everything clear to me from the beginning. Keven gave me all the info I needed to know with no hesitation or drawbacks. He went out of his way to make sure everything was straight with the car by the time I came to pick it up. With his honesty, hard work, and professionalism I was able to drive my first car home in peace with a positive attitude. I highly recommend Motor City!!
By far the best dealership Ive ever been too. The staff is very friendly, the cars are in good shape and they work with everyone situation. I knew exactly what I was paying for, no hidden surprises unlike many other dealers. I am so thankful for their services and hope to see them in the near future for my second car!
The staff was very helpful and knew what they were talking about! The prices of these cars were very affordable. I got my car within 3 days!! I refer all my friends here now, and will be possibly buying another car from here! Best dealership around town! Definitely recommend for those buying a first car!!
Just wanted to say thank you to both guys that work at Motor City. I cannot say enough good about them. As soon as I got in there I didnt feel any pressure or sales tactics. I was given the time and space to thoroughly inspect my vehicle as I pleased and any questions were honestly answered. I got a very good deal. The guys were fair and willing to negotiate. And most important of all I got a great car in great condition and I am VERY happy about my experience here at motor city. I RECOMMEND them to anyone!!
Had a great experience at Motor City, .no rush or slime ball dealer tactics. They were honest and patient.Bought many cars in my life but this was by far the best experience thus far. Great cars with low miles... great customer service.Look forward to my next purchase!!! Came from CT to get my car...well worth the drive. Ill rate u guys a 10 if i can. I definitely recommend this dealership to any and everyone! I love my new Maxima!!! Thank u guys!
Motor City was great with helping me purchase my 2012 Nissan Sentra. Mezz gave me a great deal on the car, and the customer service was great.at first the process way a little hectic but in the end i was truly satisfied with my car and the customer service. i would recommend motor city to my friends, family and co-workers. they have great cars for great deals with the customer service to match.
Best dealership I have been to from my experience car shopping. I have been searching for a bmw 5 series for a long time and im glad I came to Motor City to purchase my dream car. I have visited multiple dealerships about the same car it has always been something new when I got to the dealership either the car wasnt the same as pictures or it didnt fall within my budget until I came to Motor city and spoke with mezz and keven. They helped me get the vehicle of my choice within my budget and theyre cars looked better then pictures. They are not like other dealers and they do not pressure you! If anyone is looking for a reliable car I would suggest reach out to Mezz and Keven at Motor City and let them know Joey sent you!
Definitely would recommend this dealership to anyone who is looking for a great reliable used car. Mezz is so professional, his personality is wonderful. The staff goes above and beyond for their customers. They really are there to please by making you feel very comfortable. I mean comfortable with payments of a car and the entire atmosphere there. We were looking for a car for my daughters graduation Motor city was the first place we stopped to look, then we went to look 3 other places but of course ended up coming back to Motor City. Mezz and the staff treated us like family. After purchasing the car (unknown to Mezz and the staff) I was worried about trying to find a bow for this amazing gift, when we picked the car up there was a beautiful big bow on it for my daughter (talking about going above and beyond and I mean with detailing to perfection to the final touch of THE BOW ) Thank you guys so much for making this day special for us. If anyone is looking for a reliable car with salesmen that go above and beyond to help you drive the car of your dreams off the lot this is the place (Motor City, where we found the car that blew my daughters mind at first site) THANK ALL OF YOU FOR HELPING US MAKE THIS DAY SO SPECIAL.....MOTOR CITY IS WHERE MY NEXT CAR IS COMING FROM.....
I am very satisfied with the service I received at Motor city. They made me feel very comfortable with my purchase. I highly recommend Motor City to anyone looking to buy a car. The reviews are accurate, these guys went above and beyond for me. I highly recommend these guys. Thanks a million.
I would recommend this place to everyone, these guys are incredible, this was my very first car and it was not easy, but these guys were there for me in every step. Always checked on me every week or more to update me on cars until I found the one to fit my budget. They had patience and were supportive and very attentive. They made sure everything was ok, they are awesome, they treat you like family and make sure they go above and beyond for you. I love it! Im thankful for all of their help. Thank you guys
I test drove two cars and both times, I was treated like a respected and valued customer. Mezz was extremely helpful in informing me on how the cars operate, how to maintain them, and what to keep an eye out for. Ill definitely recommend Motor City to anyone I know whos looking for a new car. Everything went smoothly and Im a satisfied customer.
How can i describe this experience. I can definitely say by far one of the best car buying experiences Ive ever had Mezz and Sho really helped me find the right car suitable for my needs and was very patient through out the process. The really have a home like feel when it comes to buying cars I would strongly recommend anyone who is in the market to buy a car to give these guys a shot at finding you a car for your needs once again THANKS MOTOR CITY It has been a pleasure doing business with you guys.
I just purchased a 2008 Nissan Altima from them and I must say, it is a clean and a good running car. They also showed professionalism and constantly updated me on anything pertaining to the transaction. I was very pleased with this deal and I would definitely recommend them to anyone. Keep up the good work Motor City.
Best car dealership you can possibly go to. Purchased 2 cars from them so far and they have been nothing but great. Great deals both times comparing to all the other places I have been to. Thanks Mezz again for keeping it straight with me and helping me out with the entire process. I usually dont write reviews but, I feel like this dealership deserves it! Do good and good will come.
Choosing the right car could be a hassle but not at Motor City. This transaction was smooth and simple. It was a pleasure working with Mezz. He was professional and explained everything I needed to know about buying my first car. I would definitely recommend Motor City to anyone looking for a great used car!!
I bought a BMW 328xi from this dealer and I cant say anything more, excellent. Great customer service. I highly recommend this dealership. At first we have some misunderstanding but after talking for a while everything were clear. The salesman Mezz was friendly and very helpful. I dont had the opportunity to know the other persons name but he nice and helpful too. I definitely recommend to MOTOR CITY.
Hey, this is a long overdue review. & i shouldve done ages ago, but to all car owners or window shoppers wanting to buy that second car or first car. Theres no other place wholl handle your process as smooth as Mezz at Motor City! Got my first car from here, BMW 528i & I have no complications whatsoever! Ask for Mezz, on your way in. Hes the man for the job! Hes legit resourceful & will definitely go out of his way to get you the perfect deal! Thanks Motor City! 😁
First time buying a car and I love my baby already. Mezz have been nothing but wonderful, helpful, and understanding. Would definitely recommend buying a car @motorcity. Great working with you guys. Customer service was GREAT!!! Interested in buying a car definitely stop in and get your money worth it.
For those of you who are looking to finance or purchase a vehicle here, I suggest you do youre research. Most of the cars are open recall, a lot of overpriced vehicles which go beyond their book value. Most importantly, they say their vehicle is on sale in fact its not because the fees adds up to the original value. The 3K-5K fees is a joke. Most of the reviews are either fake or people got scammed by their dishonesty and shady services. The vehicle in pictures looks different from in person. Just dont go there, save youre traveling time. Have a great day
Mezz was a huge help getting me my 2014 Mercedes benz, during this pandemic he help me through every process professionally and kept in touch even after receiving my car to help me learn the car and everything I need to know. Definitely recommend his dealership to anyone looking to get a car its definitely worthit and Mezz will make sure your in good hands. I cant thank you too much brotha. Making dreams come true.
Bought a 09 BMW about a year ago and its been nothing but a headache since I drove it off the lot. The car came with a standard 30 day warranty from them but that didnt help when I brought it back less than a week after buying it. I spoke with Mezz who sold me the car and he had his mechanic look at the issue since it was making a noise. The mechanic said it was the brakes, and they replaced them but I was charged 100$ for the parts. 2 days after the repair the noise came back. I took it to another mechanic and he advised me that it was the shocks. I went back and spoke to Mezz supervisor, and his reply was basically ...hey you bought a used car what do you expect. Mind you it was still within the 30 day warranty. This place is pure garbage! If it was possible to give this sh*thole 0 stars I would.
Mez is amazing. He helped me out when nobody would give me the time of day. He has a lot of patience and will do anything to help you. My credit was wrecked due to my car being repossessed and he was able to guide me to people that can help me fix my credit. He worked hard to go to different banks and help me get approved with good payment options. Even with my situation, he always made sure that I would never run into the same problems again. I would recommend him to anybody whether youre in trouble or not. He is good on his word. I dont think Ill ever get a car from any other dealership but MOTOR CITY.
This place definitely changed my mind about used car dealers! I was always scared about buying a car from a used car dealer but after dealing with these guys I must say I couldnt be any happier with my purchase. These guys got me the car I wanted and made sure everything worked out according to my budget. I will definitely recommend others to shop here because they play no games like other dealer I been to. Thanks motor city team for making the process easy and stress free.
Truly a great experience. At first I was skeptical about dealing with used car dealers from bad experiences in the past but the salesmen mezz quickly put my doubts to rest.First of all I aarrived at the Dealer at closing time and I didnt expect to get to view the car that night but mezz not only stayed open late so I can view the car he also allowed me to test drive it.we set up an appointment for the next day mezz with beyond helpful wit my purchase. He helped me transfer my current insurance from my old car to the new one.he even allowed me to pay my insurance company using his company bank card because i didnt have all of the money on me at the time.he was very informative and walked me through the entire process carefully explaining ever step.he promised me that I can pick up my vehicle on Saturday which I thought was not possible because we finished the paperwork on Friday and dmv is closed on Saturday, but to my surprise the car was ready to be picked up Saturday so hes a man of his word. Honestly I can say that he put confidence back in me with dealing with a use car company. I would recommend motor city anyone looking for a top of the line used quality car and when you get there dont deal with anyone else but MEZZ!!!!! He even offer to fix the problems on my old car.i definitely look forward to doing more business with them in the near future. Thank you mezz and motor city for everything you did to make my experience one of the best car buying experience in my lifetime
I had an overall good experience with Motor City, however, it would have been great if it wasnt for one thing, communication.The salesman Mez was friendly and helpful. I felt there wasnt total disclosure about the price of the vehicle which brought about a lot of delays. Be careful of fine prints and the interest rates. The car was said to be one price and later turned out to be more. This was frustrating and left a bad impression for me. He was good about picking up the pieces and in the end did attempt to make up for the misunderstanding, but it really took away from the whole experience. All in all I would continue to do business with them, but they have to be clear on communication.
Can not overstate how positive this experience was. Mezz and Kevin showed me compassion and willingness to get me a good deal on a pre owned vehicle. I am truly fortunate to have encountered both these individuals as I left feeling very secure with my purchase and proud of my decision to come to them for the purchase of my first vehicle. Will be returning to both these individuals should I be in the market for anything in the future.
I recommend buying a car here , they helped me get the car I always wanted and I want to thank them very much . I went to other dealerships and they were not even trying to look at my financial situations and these guys here didnt mind working with me even though I had tough time in the past. They even helped me find affordable insurance. If you need a car count on Motor City to get it for you ! I know I will be returning here for another car in the future! check these guys out, you will not be disappointed!
Mezz and Ken helped me get rid of my old car and into my BMW X5. They helped my wife and I through the whole process and treated us like old friends. They even gave advice on car care and followed up with us to make sure everything was good. I cannot recommend them enough
Motor City is the best auto dealer that I ever deal with. They have an excellent costumer service. Everyone is really nice specially Mezz. He help me out to get a great reliable car at a low cost. I went to nother dealership and they mess my credit bad, the guy here help me out and take care the old problem. Im so happy to find this place. Everyone needs to least stop and see what they will do for you. I recommended Motor City 100% to anyone out there looking for a good car at a low prices and low low down payment. hey what you waiting for come to Motor City and get you new car !!!!!.
First of let me start by saying that theres not enough stars here as far as rating my experience with Motorcity. Their customer service is top notch, they dont treat you like a customer here. You treated like family, they will work with whatever schedule you have and also give you the best deals and prices. I have been to many many car dealerships before and I have never been treated like they actually cared about my other expenses or income but with motorcity all that is taken into consideration. Trust me people getting a car from this dealership is going to save you money and time. Ask for Mezz
Perfect! Amazing cars, great prices, and the most helpful staff around. Couldnt be happier with my experience at Motor City. The guys there took care of everything. They were very professional, honest and friendly. The exact opposite of other used car dealerships which try to cheat you. This place is all about professionalism and integrity. Fantastic!!!
One of the best dealerships Ive been too. Mezz is great salesman. Hes very professional and makes sure that the process is speedy so you can have you car asap. Great used cars with awesome prices! I would recommend this dealership to anyone. Theres no hassle or gimmicks. Mezz is committed to every customer, which is rare to find. Im 100% satisfied with my purchase. Thanks Mezz!
These are fake people. I would never recommend anyone to buy from this dealer since they lie; price mentioned does not include $2000 dealership fee and $4000 certification fee. I went there to buy a Mercedes C300 but was disappointed when I approached to buy since they are liars and unprofessional. Dont buy from here.
This dump of a dealership misleads you about down payments on website, and when you get there they tell you the down payment is added to the list price (ex: List price $11,000 and $4000 for down payment = 15,000). Last time i checked regarding down payments when purchasing something is that when i make a DP on a purchase I should pay the difference from the list price. If this dealership can mislead me with hidden prices they who knows what other tricks they can come up with. Im glad that I didnt buy anything from this place, all they did was waste my time as in showing up. Beware of this place.
The staff at Motor City are very professional. They will try their best to get you the best deals and really go out of their way to help you unlike some other dealerships who just turn you down. They have a bunch of great selection of veichles which makes it hard to choose one but they will help you find the perfect one for you. Personally I would definitely recommend anyone looking to get a car to take a trip down to Motor City and see for themselves.
If you need a car with low mileage for cheap, you go to motorcity and let Kevin or Mezz help you out, I got my 2011 g37x for a steal, no infinite dealership had the car I was looking for expect here they did. I had certain files missing and yet Kevin and Mezz did everything in their power to take care of things, I suggest no other place but this if your in the market of getting a car.
After two weeks of research, I finally found what I was looking for here! Customer service was great! Mezz went above and beyond for me! Even picked me up from jersey just so that I can have my car soon! Definitely recommend buying a car here. Overall, it was a great experience and easy !
I would recommend this dealer for a used car. I came here because of the good reviews. By now you probably notice that many second hand dealers have horrible reviews.Mezz took very good care of me during the purchasing process. Luckily I was able to have all the documents that was necessary for the application process for the financing. I gave him the monthly payment Im looking forward to paying and he was able to offer a lower payment for two options I preferred. I was happy that I was able to get into a car I would enjoy driving.He also made sure the car was safe by replacing the breaks before the car was sold to me. As I drove the car I realized that there was an issue with the suspensions. Considering the car is second hand, its understood that parts may need replacing.However Mezz considered the circumstances and was able to help pay for the necessary repairs. Every situation is different. Mezz worked with me and thats the important part. I hope this dealership grows to its full potential. I would recommend this dealership to my closest family members and friends.Thanks Mezz !
My second time doing business with Motor City this time around I traded in my old car for a 2013 Nissan Altima and I love my CAR!! I had a wonderful experience at Motor City. I was searching for a used, low mileage, recent year. I looked all over the Tri-state area. I test drove cars and almost bought a lemon at another dealer in Brooklyn. I was disgusted with car dealers and salesmen until I met Mezz at Motor City. He was knowledgeable and very polite. I was interested in a 2013 Altima that I saw online. To my surprise the car was exactly what they advertised. No hidden surprises. Mezz listened to what I wanted and also showed me other cars that would fit my needs. He was very considerate about my budget and helped me to make a wise purchase that I was comfortable with. He also helped me get quotes from different insurance providers.If there was one word to describe Mezz it would be extremely helpful in every aspect of the sales experience. I love my 2013 Altima. Truly the customer desires come first at Motor City. I would definitely recommend my friends and family to this place!
My sister brought her Maxima from here and referred us to Motor City to buy our first car based on their great deals and great cars. So when we found a 2011 Honda Civic with only 56,000 miles on it we automatically fell in love. They have lots of clean cars, certified with low miles on them. Mezz worked personally with us to try and get us the lowest monthly payments. They treat you like family here. If you want a good running car that you can rely on, these are the guys to go to.Thanks again Motor City!
I picked up my 2011 Nissan Altima from Motor City earlier today. Mezz was not only friendly and knowledgeable, but also provided excellent customer service! He patiently worked with me during the whole car buying process, addressed all of my concerns and questions, and was always certain to follow up with me. He made the purchase process a lot less stressful! I would recommend purchasing a vehicle from Motor City simply because of the service that Mezz provided.
Nice cars, great customer service. I love my nissan murano s 2009. Good cars at great prices.When you get here make sure you ask for mezz. They treat you like family here. He gave me full instructions on how to maintain my new car. Best deal in town. I will highly recommend his services to my family and friends. You wont be disappointed !
Went into this dealership because of the reviews & they had a car I was interested in. Unfortunately, the car wasn’t in the same condition that it appeared to be in photos & the salesman was uninterested in engaging in customer service or a sale. Worst part of it all was he told us they don’t do test drives. Funny because it was an option on their website but it wasn’t something they did. Maybe I would consider them discriminatory for this reason especially because other reviews have that they test drove their car at the same location before they bought it.Save your time & take your money elsewhere with those who would like a sale. Maybe he assumed we weren’t going to cash out? Their loss!
First time buyer didnt know anything until i was referred to this dealership. Mezz took his time and explain every detail with me . Look further here is the place you would buy your future car. Thanks mezz Ill definitely keep in touch in the future for my next car and definitely refer people here .
Definitely one of the best car dealers I been to. mezz and his manager helped me get the car I wanted with a payment I was comfortable with. They were very helpful and I must say not aggressive like other car dealers.Im very happy with the car I purchased will definitely recommend my friends and family
Came here because of the great reviews. Was un impressed .. the sold my a car that driver seat will not move 2 months later i still cant get it fixed . They really dont have a place to service cars as it is a very small lot. I have a full time job sometimes talking your car in is an all day thing, whenever i have a day off their mechanic is unavailable, they are not flexible with scheduling for servicing .. Mezz is the only nice person i met so far in the shop .... im thinking about trading this junk in so i wont have to deal with the bs anymore thats how bad my experience is .. word to the wise go elsewhere
First of all, be careful with the $4500 they ad to the advertised price. Most of their cars advertised are not in stock. They just lure you in and tell you sorry the car is sold and try to sell you something else. We bought a car from Motor City and it was still posted for sale for few months after they sold it to us. Mezz was nice and you would think he is the best person on earth, but from my experience don’t believe anything Mezz tells you, be aware. He is a good liar, do your homework, don’t believe anything he tells you about the car. The car we bought was in an accident, but he lied and said that it was perfect and no accidents. After We found out, he had the audacity to lie to our face and said that he informed us about the accident. At some point Mezz refused to solve the problem and to deal with our lemon. Finally be aware of Mezz, and anyone that tries to sell you a car in this dealership. Stay away at all costs!!! Don’t recommend this place.
Just recently bought a car Mezz was really helpful and broke everything down to aid me into getting me to finance my car. Had a couple options for cars but my eye caught one and we came down to a deal and really worked with me. Drove out the same day with the vehicle. Definitely going back soon when my brother starts driving.
Scam Alert!!!We spoke to Kevin and drove 500 miles to see a truck.On website truck is 9k to get you in.They forget to mentionCertification fee 2.5kDealership fee 2.5kHigher than any other place and state they add this everywhere. NO they dont. Beware and ask for final price.
This place is a major scam. The reviews are fake. If you dont believe me just read them. Almost everyone mentions Keven, spelled with an e. Obviously they were written by the same person cause who spells Kevin that way. I came to the dealership looking to make a purchase but all the cars were 4-5 thousand more than the prices listed on their website. They try to be deceptive and make the pricing very confusing but ultimately they are just luring people like myself in with low prices listed on their website and then they refuse to admit that it was all lies. Terrible people. I hope they all go out of business and have to beg on the streets.
I Came Into The Dealership With A Specific Car In Mind But Unfortunately Due To My Credit Being Not So Great & Not Having The Amount The Bank Wanted Me To Put Down I Ended Up Getting An Alternative Car. Mezz Did An Amazing Me Job By Still Helping Me Get Approved For A New 2016 Car. They Werent Lying When They Say 100% Approved Guaranteed. I Highly Recommend This Dealership To Anyone Becuase They Really Work With You & Help You Be A Satisfied Customer. Even For First Time Buyers, If You Dont Fully Understand The Process Of Purchasing A Car, They Really Break it Down For You Every Step Of The Way So That Youre Confident & Know What Youre Doing. Ill Definitely Be Coming Back Here Again To Get My Next Car In The Future.
What i liked the most about, this experience is that the salesman mezz was upfront about everything and thats key because sometimes you run into hidden fees and that can set you back , but from the beginning they told me what to expect and helped me pick out my car ! great experience hope to purchase my next vehicle from motor city !
Great experience, it was rough in the beginning, but everything was handled smoothly at the end of the day. They dont just take any vehicle from just anyone and flip it; they make sure that whatever they sell you/anyone is at its top performance. Would recommend anyone first time purchase.
These people are very unorganized I had the worst experience ever and I didn’t even go to the dealership! I call one day to look at a car they closed early due to a storm comming (understanding) scheduled a appointment next day told them exactly what car I wanted to come see they tell me that the car is being serviced and won’t be ready for a couple of days so I scheduled another appointment to come see this car and called that same morning for them to tell me that they sold the car a week ago . So then I asked what other cars yu have same brand guy tells me about the car but has no information on the car not even a price very disappointed.
I had a great experience with these guys! Very courteous and respectful. I went there and i did not feel pressured or rushed into anything while i was there! Keven & Mezz are A1 guys! Cant thank them enough for all their help with my car purchase!! 5 Star service and i would recommend them to anyone. Thanks Guys!
I will recommend this dealership to everyone I know.Ill talk to mezz and he help me with everything I didn’t feel like he was just trying to make a sale he answer all my question and trust me I had a lot.I got car about 2months ago with no issues still no problem very professional the negative reviews on here dont believe just go in and talk to him doesnt hurt to talk youll see for yourself that your not just another $ thanks motor city
Very good experience with motorcity. They helped me out all the way and were very sincere with me and helped me get the car of my desire. Workers are very trustworthy and are willing to help out all the way. Overall Im very satisfied with them and I got to leave with a good car on my hands.
Seriously misleading online price structure at this dealership. Other dealers will list a cars full price (i.e. what you can expect to pay in total, including deposit and the remaining value added together). This dealer lists only the amount you pay *after deposit*. So when you look online and see the car you want listed for a certain amount, you need to look in the small print and add usually another $3000-$4000 to get a true idea of how much you will pay. Pretty sneaky behavior.
My experience dealing with Motor City was a very pleasant experience. The entire process of purchasing and trading in my vehicle was made very easy with the help of the staff of Motor City. I would definitely recommend purchasing your next vehicle here at Motor City.
We recently had a car accident and our car was deemed as a total loss. We had to get a car as soon as possible and were able to find awesome help from Motor City in Queens ( we live in NJ). We were able to find a car the same day!! We worked with Mezz who was supportive, knowledgeable and made the experience pain free. I definitely would recommend anyone to come to Motor City! Thanks again!Elizabeth and Bish-lar Penson
Motor City Made the impossible possible. Dont go any where else with out coming here first. The Cars look totally great like New. And the Guys here were Wonderful. They made me feel like buying 2 Cars. If you Truly want the Best for less With No hidden cost. Come to Motor City and ask for Mezz and Ken!! Their The Best*
This was the first time dealing with Motorcity when I walked in I met mezz we spoke for a while and I told him what I was looking for and he got me exactly what I wanted if ur looking for a car here is the place to go and MEZZ is the guy to ask for he knows his job and he will put confidence back into to u if u had a bad past with used car dealers.thanks again mezz.
Great customer service and down to earth staff. Mezz was very patient and very helpful throughout the process. We are happy with our purchase. The end sale/ price was higher than expected but , going threw the process with them made it much easier to do business with the company .
Great experience, all customer needs satisfied. Great customer service and highly recommend to everyone. They work hard to put everything together and make sure you the customer knows what is going on. Ask for Mezz, this guy really knows what hes doing! Thank you Motor City!
Hi this is Sharlene and it was a great pleasure of mines to come across motor city and to meet Mr keven he is a real sales representative he works along you very well and its my first time at his place of business, i would recommend friends and family there. Keep up the good work Mr keven
The experience was out of this world. There were a couple of road blocks , however I must say that these guys want above and beyond to ensure that I got approved for a car. If I had to rate them on a scale of 1-10 they get a prefect 10. I would refer family and friends.
They try to make you go the dealership with tricks...I show advertised price of $11,995 and when I went there they told me this price is after the $4,500 deposit that I suppose to make. So the selling price suppose to show $16,495.Also they advertise CPO but they dont say that is not from original manufacturer.
Great staff I am extremely picky and my son and i were catered to Mezz is professional and lets you know exactly what you are getting I left there with a great car and the customer service is amazing always returned my call and I will return with confidence when its time to upgrade or buy another car highly recommended !!!!
I love this dealership Mez is the one that helped me he is very professional, very honest , and didnt try to persuade me to buy a car just to make a sale like most dealerships and worked with my budget and took his time to get me in the right car I would Highly recommend this place if you are looking for a vehicle and recommend going to Mez
Total reviews rating 4.4
199 Reviews for MOTOR CITY 2023:
Review №1
2022-05-19Experience matters! My salesperson at Motor City, Kevin, told me hes been in the business for about 5 years. His experience really showed. He was handling multiple customers at the same time effortlessly. Not once did I feel like he wasnt completely dialed in to helping me get approved and into a new car. He was magical with the numbers and the entire process was both easy and painless. He was also able to help me with my car insurance and easily saved me over $200 a month by steering me in the right direction. His customer service after the sale and follow up calls demonstrates a commitment to the customer and not to just making a sale. Come here first when looking for a new car or SUV!
Review №2
2022-01-09I had a great experience at Motor City!! Keven had to deal with not only myself but my whole entire family and he was amazing!! I really appreciated his patience when it came to dealing with me and answering all the questions!! This is my first car and so far I am really pleased with my purchase!! keven goes above and beyond to make sure that you’re comfortable with your purchase and is always available when you need him!! The rest of the staff was polite and helpful as well!! 10 out of 10 recommend this place if you need an affordable vehicle and someone that’s going to take all of your financial concerns into consideration!!!
Review №3
2022-05-22Thank you to Motor Citys Kevin and Mezz for their quick service in getting me into a vehicle. I have a few discrepancies with my out of state license and they made it a smooth transition and I was able to pick up my vehicle within a week. Although, it wasnt my first choice in vehicle, I was still able to make a purchase. I will be returning for my trade in from a car to an SUV. Thank you Kevin, for everything you helped me achieve with my car purchase in a timely manner.
Review №4
2021-09-29I was not educated on vehicles at all being that its my first purchase. Mezz and Kevin took real good care of me. They educated me in everything that I needed to know moving forward with my new purchase. Im not just saying this but I really recommend these guys. Theyre great
Review №5
2022-05-18One of the best dealerships out there! Keven is the man you want to take care of you ! One of the most honest & helpful salesman I ever came across, just got a new 2016 Mercedes’ e350 and he made it work for me to get the car I wanted ! If you want honesty and a great car, head over there for sure! Appreciate you Kev !
Review №6
2021-08-18Recently Brought a Nissan Rouge SUV from Motor City. I was looking for a car for the past month and they had a great selection of cars to choose from. Salesman Kevin provided my family with what We needed. Affordable Prices and no gimmicks!! Honest throughout the whole process. Thank you So Much!!
Review №7
2022-03-30KEVEN was absolutely amazing!!! From start to finish he explained the whole process. He was patient and caring. Not a fast talking salesman that just wants your money. He actually wants to get you what would make you happy. They offer defensive driving courses as well as insurance policies. All around this place is a great place to buy a car. I will be purchasing again and telling everyone I know to go there **2014 MAXIMA** # love it
Review №8
2022-05-07Keven is super helpful & friendly. Everyone’s customer service skills at Motor City NYC are amazing, they will make sure you feel comfortable & give you the best deal possible.
Review №9
2022-04-11Do not recommend!! Yes they are very friendly, and they can get you a car fast. But you will be paying double the price they tell you. My car was $13000. I put down $2500. After all of there so call “fees and warrant” they said I will be paying $17450. It was a LIE!!!!! They charged me $19450 for the car they said they were selling me for $13000. This does not included the financed amount of $6127 from the bank or the interest throughout the years. On my contract after paying everything “on schedule” I will be paying a total of $26000 for the $13000 car.They made it seem as if the $17450 was the total price including the financed fee. The $17450 was the total price for the car NOT INCLUDING the $2500 I put down. Which would be a $19450 Just for the car alone. Keep in mind this car it $13000.Yes I agree that I should of looked deeper into the contract and went over it with someone who knows these things. But I was lied straight in my face and took advantage of. Where is the honesty? Most people don’t know how to read these contracts. And we depend of the sales person’s knowledge. Im am not the first victim or the last. It still don’t sit right with me.Beware of these side car shops. Read your contract for yourself. Don’t trust everything that comes from someone’s lips.
Review №10
2022-07-19Bought a KIA 2013 worst car EVER!!!! had trouble from the first week I got the car, ALL kind of unknown CODES, MY ENGINE LIGHT IS LITERALLY ALWAYS ON door handle keep getting stuck. AND STEERING WHEEL keeps making ticking noise and vibrates. NOT HAPPY