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Phone: +1 716-667-7387
Opening hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:10AM–7PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
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Total reviews rating 4.3

23 Reviews for Orchard Park Pet Spa 2023:

Review №1

2022-05-30

We have been taking out three pups there for the past few years and have always had our dogs looking good after their grooming appointments. Kim and Mike are always very accommodating to our pets’ needs as we have a very senior miniature long haired dachshund who is 15 and 1/2 years old and he always comes out looking good. I highly recommend this pet spa as they will do a great job with whatever dog breed you may have.

Review №2

2021-01-15

My dog Monty is a jerk. We were too afraid to take him in anywhere as he has bitten my wife and I while weve tried to groom him ourselves.However, due to it being winter (and being a maltese mix), Monty got matted pretty bad and we really needed to get those knots out and we just couldnt do it ourselves this time.We were completely straightforward and informed the Orchard Park Pet Spa that Monty was aggressive, yet they took him in with open arms!They were able to groom all of Montys matts off and even gave him a bath afterward!!I am so thankful for them helping Monty (and letting us keep our sanity!)Going forward, we will be bringing both of our difficult dogs in as they do such an amazing job!!!Ive already recommended them to a friend who has an appointment on Tuesday for her fussy fur child and Im super confident theyll be a great fit for her as well!

Review №3

2022-03-04

Great place for your pups they go above and beyond for all the clients. My dogs dive out the window to see there favorite friends at the OP Pet Spa!

Review №4

2020-12-23

If you have a normal breed of dog I expect that the team will be good. My Tibetan Mastiff was a first for them and the first visit when he was 3 and a half months went well. The second he fought them so much they didnt trim his nails (the main reason I sent him there) the third and final visit he bit them both and they suggested I sedate and muzzle him before his next visit.My not quite 6 month old puppy is 80 pounds and growing. They knew this. There is no reason for my pup to bite anyone unless hes provoked. He has never bitten hard enough to draw blood, even with his puppy teeth. What did they do to him for that reaction? Hes been showing signs of being traumatized since we brought him home.I went with this team because they are so close. Ive already chosen my next groomer and will be giving these a wide berth. Proceed with caution.

Review №5

2020-01-24

Love this place! Even under the new ownership they make sure to take of my pup and his anxiety over bathing and drying. Talked to him the entire time like he was an other person making sure to ease him.Made sure to inform me of all the product he used and what to expect over then next few days. And the pricing I believe was extremely fair when it came down to how much effort they put into cleaning and pampering my pup.%100 recommend this place for anyone that has reservations about letting someone bathe and pamper their pooch.

Review №6

2016-07-09

It smells so bad in this place because they have rugs. Rugs that probably have been soaked in urine over the course of years. They probably dont realize how bad it is. Im concerned about the air quality and the health of the staff, honestly.The staff are friendly, and they gave my pup a good trim. They doused her with a heavy perfume that gave my family a headache. I wish I had been given the option to decline. Best wishes to them.

Review №7

2017-07-06

Ive taken my dogs there for years. I wouldnt take them anywhere else. Love the staff and have never been disappointed in their haircuts or how they handle them. My one dog is 14yrs old and they are so gentle and caring for him!!! Thank you!

Review №8

2022-02-28

This shop is the best. Shop around, then come here. Youll see what I mean.

Review №9

2018-06-29

Its an excellent place to get your dogs groomed. Our dogs have typically been skittish about getting their haircuts until we found this place. They always make our dogs feel comfortable.

Review №10

2016-05-03

Lexi is amazing! Our dog wont let us clip her nails or even touch them. When I bring her in to the spa, her tail goes crazy and she trust Lexi 100%. Highly recommend Orchard Park Pet Spa