Wheelchair-accessible entrance
Yes
Polo Collision Inc. in Yonkers
Categories
Location on the map
Yonkers, Westchester County, New York, US
Accessibility
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 914-963-5339
Site: http://www.polocollision.com/
Site: http://www.polocollision.com/
Opening hours
- Monday:7AM–5PM
- Tuesday:7AM–5PM
- Wednesday:7AM–5PM
- Thursday:7AM–5PM
- Friday:7AM–5PM
- Saturday:7–11AM
- Sunday:Closed
Comments (72)
Brought in my Jeep Patriot to have body work done due to excessive corrosion. I initially went to Jeep years back when the vehicle was still under warranty but they said the body corrosion wasn’t covered because the metal was perforated. Over time the corrosion got worse and I decided to just get it fix and the hell with dealing with corporate. I heard nothing but good things about Polo Collision and decided to have them take a look at it. The staff was helpful, professional but most importantly honest. The owner Tony told me what I was looking at in terms of work and price, he gave it to me straight, I was looking a restoration work. I felt comfortable with him and his staff, knowing my Jeep was in good hands and the work would be top notch. He assured me that the work that will be performed to my vehicle would be the same type of work he would do if it was his own. He also told me once they’re done it will be better that when it rolled off the assembly line at the factory. I picked up my Jeep this afternoon and all I can say is WOW!!! Polo Collision delivered on their promise and the Jeep looked better than new!!! The entire roof panel was replaced, the two rear quarter panels, the hinges that hold the rear hatch looked better than new, the quality of the work performed was awesome, blew my mind!!! If you need work done I would highly recommend paying the guys at Polo Collision a visit. They’re top notch in my book, from Diane at the front desk to the manager (I forgot his name, I think it was Vance) all the way to the owner Tony. Thank you guys, I’ll definitely do business with you guys again if and when needed and I’ll definitely spread the word on the excellent quality of your staffs work.Thanks again and keep up the great work!!!
As the owner of a small law business, I had one of my company-owned cars, a 2020 Porsche, repaired by Polo Collision and done so in record time. The work and final product was simply extraordinary. Further, my interactions with the owner, Tony, and his office manager, Dayanna, made an ordinarily unpleasant experience at other shops a very pleasant one here. They took care of everything from the insurance to the car repair to the rental. I had very little to do. As Tony said, its all about the customer experience. He was right!
This was my 2nd time using polo auto body and I am just as satisfied now as I was the 1st time. They do a great job at advocating for the customer in regards to the insurance company and the claim. They are transparent and accurate with repair time. The customer service and communication is also outstanding!I recommend their services 100%.
They rush you to sign stuff that they you dont give you a chance to read. There is no itemized bill with parts and labor presented to you.When you tell them you dont want them to fix your car they wont give you your car, They find damages on your car that you never saw before and no other mechanic saw. Force you to pay them $3,300. To retrieve your car that they did no work on
The staff at Polo were great in servicing my vehicle. I was pleased and it was repaired in a timely manner considering the damage to my car. They kept me posted and always answered my calls. Great communication is key!!!!
Tony was great and very advisable about the parts and the work that needs to be done. Hes very thorough. This was my first visit, gave me an estimate and the deal was done. Polo Collision, Tony and staff came highly recommended. I can see why 👍
Im been coming to Polo Collision for 35+ years always been very satisfied of there work. Starting with Dayana the young lady in the office who dealt with the insurance adjuster and car rental for me. She kept me updated on my vehicle status. She is very nice , polite and professional. There is another person his name is Nelson and hes been working there for a very long time and I trust his expertise in what has to be done on my car. Very helpful , very knowledgeable and very professional . Hes simply the best in what he does. And theres Tony the owner who is a straight forward person and extremely knowledgeable and professional. I highly recommend this place to everyone. By the way I currently live in Connecticut about 1 hour away and I still come here whether its my car or my wifes car or my sons car or my daughters car. Again I HIGHLY RECOMMEND THIS PLACE. THANK YOU, POLO COLLISION for taking care my and my family vehicles.
I have been using Polo for 20 years and they’re the best. They are courteous, professional , timely and efficient. My 2003 Mercedes S55AMG looks as good today as it did when I bought it 19 years age.
Polo Collision is the best body shop I have ever taken my car to. I had my car swiped and after bringing it to them they had it ready for me by the next day. The service and people at this company are absolutely outstanding. They were professional, honest, responsive, and went above and beyond with handling my car. I will forever be taking my car to Polo Collision.
Polo helped my family out with extensive body and fender repairs on many cars for many years. They always did a great job. I love my Honda CRVs and one time I brought in a car I was sure was beyond repair, and Tony, Nelson and employees fixed it and it was as good as new. I recently brought in another car that was rear-ended and just picked it up - again a top notch job down to the detailing. Ill always use Polo - no reason to go somewhere else - always outstanding work, and everyone is very personable and caring.
Very professional and handled all of the paperwork details with insurance. My car was returned to me better than prior to the accident!Will always use Polo in the future.
POLO COLLISON IS THE BEST DAMN BODY SHOP AROUND PERIOD! I will not take my cars anywhere else for the last 20 years. Tony is so passionate about cars and he loves what he does and it shows. Diana will go above and beyond for her customers. Trust me you will not be disappointed here. 💯My car always looks like NOTHING EVER HAPPENED TO IT. I come to Tony in tears,and I leave with a cheesy smile😁😁😁😁😁💓💓💓💓👍🏽👍🏽They are the 👌 best
I had intensive body work done to my car, top notch work was the end result! Dayana kept me informed of the progress and was so Courteous and professional.I had a positive experience with Polo Collision and would highly recommend.
I have a great relationship with Polo Collision. Ive been doing business for a very long time with Polo and have always been extremely satisfied.They are the BEST! Expert repairs and service is awesome! Much more success for another 40 years in business. Carmelita
Polo is the best. I have use them on multiple occasions and have not been disappointed. Tony and Diana are always professional and helpful. Diana always advocates for the customer with the insurance adjuster. I would recommend Polo Collision anytime. Thanks guys your the best.
Approved body shop by many higher end auto manufacturers. Will use OME parts unless you request aftermarket. Very helpful and give honest answers. Costs are reasonable given the quality of their work.Must make an appointment.
Great service, quality of work performed, decent fair pricing to recommend. I went to Polo Collision and Nelson was very helpful and his expertise in providing a fair estimate with the great quality of work performed is outstanding. I got my car the same day...fast, efficient and affordable.
Listen, do yourselves a favor and bring your car here! The service I receive at Polo is always phenomenal. Getting into an accident is always stressful, but these are the guys you want on your side if it happens. My car looks fantastic inside and out. Dayana is a FREAKING ROCKSTAR! She dealt with everything from the insurance to the rental. Polo Collision kept me in the loop every step of the way. Theyve got a loyal customer and I highly recommend them.
Friendly and knowledgeable place, they did a suspension lift on my van, and couldnt be happier about it. Will go back to lift the front and for any car body repair.
Professional body shop! Excellent service all around!Dayana and the team are the best! Likely to use in the future! 👍🏻
Brought my car in said it was 9000 plus to fix said just wanted it drivable his answer was to take my car. Totally feel like i was robbed.
Brought in my 2018 BMW which was damaged by a tree. The Polo staff was very professional, worked quickly with my insurance company, arranged for a rental car, kept me informed throughout the process, and returned the car early looking better than it did when I got it new from the dealer. I wont take my car anywhere else.
Very professional and attentive. Highly recommend, my vehicle looks like Ive recently purchased from the dealership. Thank you Polo!!
I took my Grand Cherokee to Polo Collision on 11/14 for some deep scratches on my bumper and a dent and scratches on the front fender. Upon walking in, I received a warm welcone from Dayana, the Manager as well as the owner Tony. They were friendly and willing to work with me. I also met with Dennis, the one who will be working on my jeep. He was friendly and very knowledgeable. I picked up my jeep the next day and boy did it look fresh! It was as if it just came out of the factory! They did such an outstanding job! I would definitely recommend Polo Collision!
This business is the best for any type of automobile body work. The staff are amazing. Diana in the front office is efficient and knowledgeable and handles the process painlessly. Nelson and Tony will offer suggestions and will help you as much as they can. Ive been dealing with them (occasionally:) for years (Im ocd when it comes to my cars) and theyve always worked with me for decent prices and have provided superb, quality results. Highly recommend.
Polo Collision is the only company that I completely trust for my auto body needs. The entire process was seamless, and the work was impeccable. Tony and Dayana are extremely helpful, efficient, and knowledgeable. Their craftsmanship is unparalleled. They make an anxiety invoking situation easy to navigate. I would give them 10 stars if I could!
Best auto body shop around! Ive been a customer for close to 15yrs now and their work is perfect. Wouldnt trust my vehicle with no one else as I pay attention to detail. They take care of everything as soon as you walk in so service is great.
I appreciate the time they took to fix my vehicle. Very professional and always kept me informed about what was going on.
Honest, dependable good work. Took my 4 year old car here after a City fender bender and it looked like new afterwards! They had the car ready sooner than promised. I just dropped the car off there and they handled all the negotiating with the insurance company - one less thing to worry about. The manager Nelson went over everything with me and Dayana in the office handled all the paperwork. A whole bunch of friends of mine have been here and thats why I trusted them.
From start to finish they could not have made it easier. They dealt with my insurance company and had my car back to me in a timely fashion. They even pick-up and dropped off car at my house !!! The communication was also the best as I knew what was going on every step of the way. Most important the car came back better then the day I drove it off the lot.
If I could give Tony and team a 10 I would! They are true craftsmen at what they do. My car looked better than the day I bought it. Thank you again for the great work and warm and friendly atmosphere.
Excellent! Great service from start to finish, everything went smoothly.Tony, the owner and staff were exceptional to deal with! Dayana kept me informed of the progress. I am happy with the whole experience, thanks to Tony and his team.
Excellent service and super meticulous. I was kept up to date on a regular basis on the status of my vehicle. The work was perfect!!!
Polo is the best. From their state of the art equipment, highly trained and experienced technicians, and customer centered follow up with insurance companies, Polo is my first choice!
They have been my body shop for decades which every car Ive had. Their service is impeccable and they maintain as high degree of professionalism. I cant imagine any better place.
The staff was incredibly helpful. The work was done quickly and well and the whole car was cleaned better than new. I am most satisfied and grateful.
From the beginning the entire crew was very helpful, especially DIANA at the front desk, she helped me through the steps to get a rental, and kept me updated on my vehicle throughout the entire process, the gentlemen that work there as well are great people, they left my car good as new, and even washed it 👌🏼, polo collision is an amazing shop , if you have damage on your vehicle this is the place to go !
Ive been using Polo for 5 years now. Tony and Diana are absolutely great to work with. Highly recommended!!!!
I have to say these guys work pretty quick and don’t waste time even tho I waited like a week to see if the person responsible for crashing my car was gonna appear but I never got news from the police and probably never will, these guys helped me out, gave me a reasonable price to fix part of it and get it on the road as fast as they could. Thanks guys
They took care of my car right away! Excellent customer service and work done. Definitely recommend this place!
Posted only 4 stars by mistake. Polo Collision deserves 10 stars. Service is always delivered with a smile, workmanship is above par.
Polo Collision is on top of very aspect when it comes to fixing cars and knowledge of insurance policiesexcellent service all around
They did a great job in replacing my bumper I was very pleased i recommend this place.
Very professional. The work was completed quickly and they did a great job. My car looked brand new!
Car came out like brand new. (they even washed/cleaned my car) Highly recommend this place.
This company is excellent at providing updates. They also work in a timely manner and listen to your concerns.
Cant recommend them enough. Tony and the guys did an amazing job. Friendly and great work? Ill be back.
These guys have been doing work for me for over 15 years. I dont take any of my cars elsewhere, even if it means coming from NJ.
Outstanding workGreat people from the owner all the way to the shop workersHighly recommend
So glad to have found Polo. Excellent service, courteous and patient with us oldies!
They took a little long for repairs, but overall good service.
Excellent service. They do fantastic work.
Really attentive and knowledgeable. They helped me deal with my insurance company.
Excellent customer service and a job well done! Highly recommend!
Amazing service! Made the whole process smooth and seamless.
They are Excellent!!!!!!! Above and beyond service. Would definitely recommend.
Love the staff! Great work! Exceeded my expectations!
The staff was 100 percent on point. Great results!
Very Proffessional across the board. Car was impecable.
Did a excellent job DEFINITELY would recommend..
Best body shop in Yonkers
Professional business
Total reviews rating 4.8
72 Reviews for Polo Collision Inc. 2023:
Review №1
2021-09-19If you want a business that is professional, possess great customer service and is reliable then definitely this is the place. I was informed about all repairs every step of the way. I will definitely bring my car to Polo Collision again and I will recommend them to all my family, friends and colleagues.Thanks, Polo Collision for making me feel valued as a customer.
Review №2
2022-02-12I was very happy with Polo Collision services. They took care of everything, including arranging for a rental car service, dealing with the insurance company, and repairing the car so that it looks brand new. They washed and vacuumed the car before I took it home which was awesome! I would absolutely come back here again. I highly recommend their services.
Review №3
2021-09-21This is my second time having may car repaired by this shop. Someone backed into my car, polo collision helped me out with my deductible and dealt with insurance to make sure to use oem parts. The repair of the fender was excellent quality and paint match on point. Highly recommended!
Review №4
2022-03-24I highly recommend Polo Collision to everyone that needs body work on their vehicle. I had an excellent experience. Polo Collision did an amazing job, the bumper on my SUV looks brand new. Diana is very friendly and knowledgeable and provided excellent customer service. 👍🏻👍🏻⭐️⭐️⭐️⭐️⭐️
Review №5
2022-07-06This is the second time Ive used them for body repair on my car. Once with a different car and now with my current car. I have to say they do excellent work. It took longer than I would have liked and I had to postpone my vacation trip, but that was due to having to wait for parts and they tried really hard to get it done as quick as possible without sacrificing getting the job done correctly. I highly recommend this place if you want excellent work. Dayana is a pleasure to deal with. My car looks brand new again.
Review №6
2022-06-09Polo was great helping fix body damage on my car. Dayana was super helpful and gave great updates throughout the process. They also ordered the parts and fixed the car faster than I thought. 10/10 would recommend !
Review №7
2022-01-15Staff is friendly and very professional. Called with updates on my car. My car looks like new! 5 stars is not enough. Will recommend Polo to everyone that needs body work. Cant express how happy I am with the service.
Review №8
2021-12-03Polo Collision is the best body shop I ever been to! They are professional, complete great work, on time, follow through on their promises and Dayana even helped me through the whole process which made things so easy for me. I have been going to Polo for over 10 years now and will not go anywhere else! Kudos to Tony and the whole staff on keeping their customers satisfied.
Review №9
2022-02-23Great experience my car was fixed the same day service was 10/10!! Could not be happier & they washed the car as well! All around amazing service will highly recommend!
Review №10
2022-02-21Had car rear ended so took it to Polo Collision (again). I reported it to insurance then dropped car off at Polo and it was like new in a few days.They took care of dealing with the insurance adjuster and arranged for rental car.Very professional!!!!!!!!!!