On-site services
Yes
Roto-Rooter Plumbing & Water Cleanup in Binghamton
Categories
Location on the map
Binghamton, Broome County, New York, US
Service options
Health and safety
Appointment required
Yes
Staff required to disinfect surfaces between visits
Yes
Phone: +1 607-724-9585
Site: https://www.rotorooter.com/bingh...
Site: https://www.rotorooter.com/bingh...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Roto-Rooter Plumbing & Water Cleanup in other cities:
Comments (60)
Michael and Josh should be promoted to manager levels. They not only solved my problem, but they were great guys to work with. Kind and caring, they went extra steps to do what needed to be done. I can’t say enough great things about these two guys and the dispatcher who made sure I got everything I needed. I will for sure use them again and again. Thank you thank you thank you.
I called Roto-Rooter for a blocked toilet late in the afternoon. The two servicemen arrived early the following day. They were professional, informative, and respectful. After clearing the blockage, they removed the old toilet, installed a previously purchased new toilet, and cleaned the area. The price was a little high, but it was worth it.
I had 4 service technicians at the house 3 week in a row for a water leak around toilet. They changed the wax rings but stilled leaked. Thank goodness it was under warranty. The 4th technician Michael Balascame and found the leak, it was a crack in the pipe that the flange goes in, so he and Josh repaired it. They had to cut pipe in basement and put it all back together. Thank you Michael for finding the problem and now my tile wont be wet anymore. Thank you again Michael!!
My experience was two visits related to a running toilet, one for an estimate, and then the next for the repair. The costs and the time windows were not pleasing, but the people were respectful and pleasant and did their jobs well.
I had an emergency call on a weekend. Anton arrived within an hour or two of my call on a Saturday night. I had just had a similar issue with roots four months ago, so the last company must not have done a very good job, which is why I called Roto-Rooter this time. Anton was very professional and did a thorough job getting rid of roots out of the main pipe and cleaning out the floor drain, as well as cleaning up afterwards. Roto-Rooter was a little more expensive, but the work is guaranteed for six months, and was much more thorough than the previous company I used.
Woke up to a clogged main line. Anton came out around an hour and a half after the call, explained what needed to be done, and got it done in a professional manner. How good does it feel to take a hot shower once again.
Anton was excellent. It was much appreciated that he came back to resolve an issue that customer service was unwilling to address. Anton show concern and a willingness to make things right that was above and beyond his job description.
Technician was polite and knowledgeable. Helped us solve the drain issues. Very courteous, and respectful. would definitely recommend.
Brian was quick to assess and fix the problem. After not being able to shower for a couple days it was definitely nice to have someone come out and allow that to happen again!
I had a sewer line backup that was to difficult to take care of so late in the day. They sent out Billy he was able to address my problem, remedy it, show me exactly where the problem was so that I can make a better decision on how to permanently fix my problem.
Brian was excellent! He was on time and very professional. Would definitely recommend him without any reservations.
We had roots in the pipe from our house to the public sewer. Brian cleaned it out and everything drains properly again. The only thing Im upset about is the price. Id hate to see what after hours/emergency fees would be! Wouldve been 5 stars except for that.
Michael our technician explained everything to us as far as what he was going to do. Provided great service. Would highly recommend.
Travis was amazing! Professional and courteous, on time. Travis informed me exactly what was and may be needed along with every price detail before starting. No surprises! Definitely ask for Travis.
Using Roto-Rooter has been an absolute pleasure. Specifically working with Dennis. We had 3 MAJOR issues that we had no idea where to even start. Dennis has been extremely responsive, educating, patient, professional, and empathetic. He even responded on a Sunday afternoon while he was with his family in order to put together a game plan for us to remedy an emergency issue. If you have Dennis on your team consider yourself lucky because you will be in great hands. As someone who can be difficult to please when it comes to customer service, I am incredibly impressed with the level of responsiveness and honesty. Thank you Dennis and the rest of the Roto-Rooter Team!
They were a little pricey, but Brian got the job done. He was on time, was very professional and did an excellent job cleaning up afterwards. I would recommend them to my family and friends.
Very pleased with Bill Hoover. Very knowledgeable and the problem was solved in 30 minutes. He went above and beyond in clearing the pipe.
The plumber that came to our home Michael B was very polite and did a great job
Excellent service on removing and replacing old sump pump. Highly recommend Roto Rooter and technician Billy Hoover.
Very professional did an excellent job. Both Billys were awesome!!
Mike B is probably the most knowledgeable and personable plumber I have work with. Ask for Mike!
Was very professional explained everything that he was doing very polite took there time was not in a hurry to it done.
Matt and Bryan were very professional and did an awesome job re routing the plumbing go my washer.
Brian was prompt, professional and friendly. He fixed the issue quickly and we could not be happier.
Sewer line repair-Very expensive-shop aroundWaited a week and a half for repairWould not recommend Rotor-Rooter for sewer line repair orreplacement due to costTechnicians were knowledgeable, pleasant and system working.
Brian showed up on time, was professional and used his knowledge to unclog my floor drain. Highly recommended!
Excellent job Rich did would use service again
Travis showed up on time and worked in very cold and difficult conditions...he was successful in opening the sewer line...he was very professional and respectful...
I paid for the job and wasnt even done the guy told me they would give me a refund im still waiting. I ended up calling another company and they got the job done I highly recommend it the drain brain they definitely know about plumbing
BRIAN did a very professional job and fixed the problem.Was extremely happy with the job he did.
Had nothing but good things happen from the nice lady to our tech Kyle. Kyle was very nice and told me everything to look at and he went above and beyond very nice guy. And the lady I talked to on the phone sounded very concerned. all around perfect service.
Plumber quickly fixed the leak under kitchen sink.
Master plumber Jimmy was very helpful and pleasant to work with. Replaced 20 feet of old rotten seeer pipe from my bathroom to the outside clean out. He even adjusted some plumbing fixtures for me as I planned to redo the bathroom. It was a bit pricey but worth it when no plumbers in the area even return phone calls.
Made an appointment to have the Jet truck clear out a 1 1/2 drain line from kitchen sink. Was 4 hours later than they were suppose to be scheduled to come, no phone call to let me know they were running behind that day. Entire job took less than an hour from parking vehicle and setting up. Made an absolute mess where the drain line was and sewer mess drained all over the floor. Said they caught what they could in this tiny pan, no cleanup at all afterwards. The bill was $456 for less than hour work, no clean up at all! You would think for that price they could have did a quick cleanup of the mess but they said they have servpro come in and clean it for a lot more money. No thanks, it only took us 20 mins with towels and a mop. He Tracked a bunch of stuff through the the house it was a mess. Ridiculously expensive would not use them again! I give them an upgraded 2 star because the gentleman that worked for the company was a nice guy.
Travis was very professional and knowledgeable great guy extremely satisfied
Brian was very professional and did everything in his power to clear the drain.
They were prompt and explained the issue and very professional. Will be back tomorrow to finish the rest of the work.
Good communications, explained the process, diagnosis and solution thoroughly. Overall great work.
The technicians were great, communication between them was easy and friendly
Travis did a great job was very knowledgeable and professional! Highly recommended
They did a wonderful job.
Very good
Nick was very polite and fixed our problem with no issues. Very happy with the work done.
Technician very helpful and professional.
Very pleasant experience. The gentleman was able to take care of the problem. a pleasure to work withj
Quick. Pleasant employees and great explanations.Im happy.
David K was great! Got our sewer line cleaned and working!
Service was good. Very expensive. I will not call you next time
Quick service forcloggwd floor drain and ro empty a kitchen grease trap
Knowledgeable, courteous and good overall experience.
Total reviews rating 4.7
60 Reviews for Roto-Rooter Plumbing & Water Cleanup 2023:
Review №1
2022-02-08Service tech Brian was very professional and proficient. Got right to work on issue and took my opinion into consideration. He also educated and gave good feedback on how to prevent it from happening again and common causes. Overall was a great worker with good attitude.
Review №2
2022-06-02The main line for my house was clogged/blocked causing water to back up into my home causing major issues and huge stress! Brian came out immediately and was absolutely amazing! He did amazing work and did everything he could to make sure the problem was resolved before leaving. He was very helpful, knowledgeable and informative. Being a single mom, this is a huge relief to me and thanks to Brian and Rotor Rooter I can sleep soundly knowing the problem is fixed.
Review №3
2022-07-14We had arranged for another company to come do this work but they delayed for over 24 hours. We then reached out to Roto Rooter. They were able to come before the others could. This was fast, quality service at a good price. The technician was well trained and professional. Will definitely work with them again.
Review №4
2022-07-11Michael and chuck were both so nice! They replaced our pipe to our bathroom sink (semon 7-11-22) they walked me through the entire thing and explained everything. They are hard workers and Did get work here! I also very much liked their personalities and how personable and pleasant they were to talk to.
Review №5
2022-03-26RR cleaned a massive hoard of tree roots that had taken up residence in the main line between our home and the street. The technicians were timely, personable, and professional. The line was cleared quickly and completely. We are very pleased.
Review №6
2022-02-03Brian was really nice and was honest and upfront about costs. My pipe was clogged because it was frozen and while he tried everything he could, he couldn’t unfreeze it due to the weather being so cold and the freeze causing thick ice to clog my pipes. Brian was able to give me advice that would not cost me a whole lot of money to unfreeze the pipe.
Review №7
2022-06-15We had a leak coming through the garage ceiling. Mike diagnosed the issue immediately and had it repaired in under a couple of hours, for less expense than I had anticipated. He was knowledgeable, professional, efficient and easy to work with - thanks again!
Review №8
2022-07-14Brian was super helpful and responsible. He worked very hard for two days. Highly recommend him for another job. Would definitely contact him in the future.
Review №9
2022-06-23Michael did a great job he found the block and he cleared the blockage and he was very informative about the process. He completed the job very quickly. We were very pleased with his service
Review №10
2022-07-06Mike Balas was phenomenal as were the water mitigation guys, Tim and Rob. Professional, courteous and knowledgable. Explained the repairs as they were being done and made me feel safe about having them in my home to work. Would use them anytime, but hopefully won’t need to!