Extremely disappointed. How can you oversell tickets in a movie theatre? You have x amount of seats, you sell x amount of tickets. Pretty straight forward, wouldnt you think? Apparently not in this theatre. Would be one thing if the movie sold out, but you sold us tickets anyway. Then Mr. Security Guard had to puff himself up when we (rightfully) asked for an explanation. No questions asked, move along. Really? Will not be returning to this theatre.
Totally enjoyed ourselves. The theater is nice and clean. Recently updated, the staff is great and the prices are good. Its our go to theater.
Its very good it looks small but its really big I like the cinema
I love it! it reminds of the days when people respect each other while watching a movie in a public place.
Thank you for doing your best to keep entertainment available to families and groups! A hard task through these tough times. But, appreciated.My daughters and friend were thankful to get out and see Black Widow. Although the staff was running minimally to reduce costs, everything was clean, efficiently managed and available. Great job!
Updated clean theatre! I’ve been going here for years and have never been disappointed.
Just saw Kong vs Godzilla! It was so nice to see a movie in theaters again! I must say the inside of this theater is very nice and newly renovated. I was a little nervous when we pulled up, it looked a little run down, but inside in great. Comfy seats. Thank you for a great evening!
Look its cheap, and you see movies day before release date, but its run down af
Good prices. Clean theater. Great location. Bowling and plenty of food places around the area
Come support our community movie theater. We went on Friday evening and the theater was pretty empty. Its one of the best movie theater in our area. They are up to date with movies, its clean, and the staff are great.
Being able to rent an entire theater for just our family was an awesome experience. Staff is always friendly. Showtime is clean and the seats are comfy.
Its a good theater. Theres plenty of parking space, a nice working staff with tasty popcorn, and other snacks. The seats and aisles in the theaters themselves are always clean. Along with good prices especially during the day. As an update, they only accept cash for the time being. They now are accepting both debit and credit cards for payment.
A very friendly staff; very reasonable prices. It also seems like they are being refitted with new seats.
Went with a group for a private theater. We havent been to the movies in over a year because of Covid and we were so excited to see Wonder Woman 1984. The seats were new and comfy but I personally didnt like the recliner part. It was just too far back and I had a hard time finding a comfortable position. The staff was very friendly and we were so happy to be trying to support jobs and business within our community. Bathrooms were clean and I only gave 4 because seats leaning back too far for me.
It a great theater. In a world where going to the movies can feel like the cost of getting a new car. The prices at this theater are still great. The popcorn is fresh, so is all the other food. Staff is nice and they recently renovated so the seating is new. Also, it never feels super crowded.
Theatre is clean, Christopher is very helpful and knowledable with online orders. Matinee price is awesome, seating is ok
Great prices on everything from food to movies
Solid. Little older, but, who needs the latest IFX and whatever technology and money-making scheme when the movie is mostly what is all about.I wish Id been around when they were doing drive-in movies. I only saw residual evidence of that, but kudos to them, process theyre real movie lovers at great.
Went this past Sunday for my daughters birthday. Very organized. We paid $80 and up to 25 people could come. concession stand was open.🍿 we had fun !!
Good ol movie theater.I enjoyed going with my son and eating popcorn.
This is temporarily turned into an outdoor drive-in movie theater. Delightful! You have access to the bathrooms and the concession stand is open. (Bring your masks) we took beach chairs and could hear just fine with the large outdoor speakers, so you dont have to stay inside your car, tho you can if you wish...getting sound off car radio.
Theater was actually clean for once. Employees are not very friendly, probably because theyre all children and are annoyed they have to work. Although the one guy at the concession stand was absolutely wonderful. He allowed us to switch out the kids fountain drink for a bottle of water, which Im sure youre probably not suppose to do, but he did. He truly made the entire experience a pleasure.
Very friendly staff, clean theater, cheap prices, overall great experiences. Run by a great man
Awesome theater. Clean and you do not have assigned seating. May not be as modern as other theaters but I will choose this one everytime
We went with a group of special needs kids great experience for them. We got a group rate.. the seats in the theater need an upgrade but overall good experience
Old style movie theater I love it but need to improve the snak bar
I went here recently with my kids and nephew. Theatre and bathrooms were really clean. Prices were great. Movie started on time. The refreshments were fresh and tasted great and were reasonably priced. Great experience, will definitely be coming back.
Classic theater with enough space and a friendly staff for the majority of your movie seeking needs!
First of all we werent sure the place was even open. They dont post whats playing, only some phone numbers. We had to park the car and walk up to the front window to read what was showing. Come on people really? We didnt get anything from the snack bar. Yes its handicap friendly, and theres plenty of free parking. We had very comfortable seating, and we were the only ones in the whole theater.it was clean and new looking. Very good 👍
As soon as I walked in the girl at the desk offered me her help. Very courteous and friendly. It is a very nice and clean place. The sitting in the theater was comfortable. Spacious seats. They have a butter dispenser. And arcade games for the kids while the movie starts.
I love going to this theater. Its always clean for the most part and the staff is really nice. The only reason we dont go there often is the distance from our house. I highly recommend going here.
Whole company turned greedy and cheap.I live locally but I rather drive 20-30 min to Middletown to go to AMC then watch a movie here smhAMC to the Moon 🚀
Fantastic! Made my daughters 16th birthday for sure!!!
Showtime Cinemas has great matinee prices. The theaters are clean and the snack bar has the same prices as other theaters. We enjoy going to this theater and go quite a lot. I bring our nieces and nephews here too because it feels safe.
Ticket prices were fair and the theaters were generally clean. However, during the screening, you can hear the bass of other theaters clearly emitting into our theater. It was very distracting, especially if your movie is quiet. The size of the screen was slightly small as well; this can be a problem if you sit in the back because the back of the theater is very far away from the screen, more so than other theaters Ive seen.The concessions were very minimal as well. Hardly any variety.
This theater goes back like 35 years. I remember when it was built. Been my home movie theater since being a child. Seen hundreds and hundreds of movies here. The owners really care about its customers. They are always updating each theater and they have great prices. Truly a great movie experience and a staple theater in the Hudson Valley.
We love coming here, the concessions are great, and the special they are having to rent the theatre and see older movies is a blast. Its a high point of this crazy year!
I gave only 2 stars because I was disappointed that they dont have the pretzel bites any longer. They have the big soft pretzels and still charging the same price. Im not paying over $4 for one pretzel thats crazy. But the cost for admission is cheap so what do you really expect.
Ordered my tickets online to get through to the movie faster in case I was running late. Online it clearly states 1 of the following is needed for proof. Driver license, credit card used to pay and printed confirmation. I get their and the teller asks for both then rights down driver license # and 3 digit # on the back of my credit card. I ask why they only ask for 1 of proof. Now theres a long line and he decides to get very very loud. Because people come in here and commit fraud. Very rude and disrespectful then people are laughing. I cant say if I will continue to patronize this theater. However, I will never order tickets online for this place again. Better customer service is definitely needed. Bastard!
I moved from MI in 1987 to manage this movie theater when it was owned by United Artists. So nice to see it is still operating and reviews are so positive. Many fond and happy memories of the welcoming and friendly people of Newburgh. Keep up the good work!
At night (because thats when I went) it was very quite and my friends and I were able to get in, and get our tickets for $10.50 and seats very quickly. Like any movie theatre the food is expensive, and there are still some arcade games to play. Thats the gist of it.
The last three shows (2016) I saw there were fine. No problems with filthy floors or any smells. I usually go in the early afternoons. The staff is courteous and seemingly friendly. Im ready for the Magnificent 7.
We nearly had the movie theater to ourselves. Was pleasant and fun. Will be sad if this place doesnt make it due to covid
This is a great local theatre clean and safe. My family frequents here and the ticket prices are below what we are used to going to AMC or Regal. Concessions are reasonably priced and are sized well. The only thing thats missing are adjustable arm chairs and a larger selection of food Items. Other than that, I highly encourage going here to support a wonderful local business.
Great experience. Place was clean, staff were friendly and efficient. Great prices.
This was a cute little theater for New York. It sure doesnt have texas size servings, those are extra. Nice environment. Small theater but very busy. Make sure you check the listings daily, we found out the hard way that they change daily lol, that was so weird.
I love this cinema its cheap and clean and the staff is very friendly. And they let you put your own butter on your popcorn. The cinema in poughkeepsie is very expensive and they are cheap with the popcorn butter cause I like extremely alot of butter on my popcorn cause it takes away the salty taste. I will will tell all my friends about this cinema.
Clean, nice snack bar, small arcade. Theaters are on the smaller side but have comfy seats and stadium type seating. Good sound system. They are currently upgrading and renovating the theaters.
Well I had low expectations of this theater, I was pleasantly surprised. Exceptionally clean and comfortable! And I dont have to drive a half an hour and fight traffic at a mall to see a good movie.
Theater is very convenient. I think the prices are a little high but prices is going up everywhere
I am so happy with this movie theater. Great people work there. My brother is hard of hearing and anytime we go they never forget him. They have the head set waiting for him. Best experience ever.
Its starting to decline. 4-5 years ago I believe I gave it 4 or 5 stars. However lately my wife and I started noticing some things. There are 3 main things that we noticed have declined consistently in the last 6-8 months and we go at least every other week. 1) the popcorn is not as fresh as it used to be. They make it hours before the 1st show starts and it sits under the lamp for hours. We usually go to a 1 or 4pm matinee and its evident from the first bite the popcorn does not taste fresh. You can tell right away its harder, more rubbery and chewy, and gets cold before you walk to your theater, unlike fresh popcorn that stays warm longer and almost melts in your mouth. 2) A lot of the seats are breaking. They dont have the tension they used to and you find yourself reclining back further than you used to, to the point where my back starts bothering me only after 30min. into the show and I cant get comfortable. Not enough back support like they had before. 3) This is something not too many people might notice, but the Surround Sound system does not work in most of the theaters. For those that have been going to Showtime for a while you might remember that they used to show you how great their surround sound system was before the movie started by playing regular stereo music, non-stereo, and then surround sound and you could tell the difference. Well in many of their theaters now we cannot hear the sound coming from the side or different speakers like I used to. It sounds more plain and I cant hear different sounds or voices or effects coming from different sides or corners of the theater like we could before. Its still a decent theater to go to and you eventually find the seats that are not worn out and get some more back support, but the stale popcorn is inexcusable. Unless you go during a busy Friday or Saturday night for a 7-7:30pm show, you will not get fresh popcorn.Also twice now lately there was a bad smell where we were sitting like puke and the other time like smelly fart that wouldnt go away. We got up and moved to another seating section and it was a little better but I almost asked for our money back.
My wife & I were pleasantly surprised with this theater. We have been in Newburgh for a lil over 2 years & always went across the bridge for movies. We were impressed with the cleanliness of the theater & how roomy it was. The ticket prices & popcorn were great as well.
Its just a good place
Decent movie theater. Its a bit off the road, which is fine - just dont miss the entrance. The theater is in good shape, kept clean, and the seating is comfortable. The prices are very reasonable. Good movie theater.
Very comfortable seating. Reasonably priced. Only complaint is the picture was to dark. The brightness needs to be turned up a bit. Overall very pleasant experience
This theater sits back from the main road and the parking area next to the building needs a bit of sprucing up.The lobby and screen one seating was very well kept. Only thing that could be improved on, the slides that were before the trailers. They looked like they had been around for a decade or more...very faded.Prices for 2D & 3D movies were the same price. Only catch with the 3D...you lose or break the glasses.... $25 charge.I would not mind going to this theater, again.
Pretty good theater. Matinee price is still $7, where some others are $9+. Seating is still good, sound and video are good. I still go when I dont want to travel farther for a different theater.
Went with a group of friends as we rented out the entire screen. It was a great time. note. Concession stand is CASH ONLY
This is a good movie theatre for not only their low prices and fair vanity prices, but they also enlist my company Classic Carpet Cleaners to keep it clean. Most movie houses wont do this extra step to make their movie goers comfortable. --Classic Carpet Cleaners
I always go to show time cinema in Newburgh for any movies I watch in theater. Its a decent theater, Im sure better exist but for me its just convenient that I live a 5-10 minute drive away and if Im in a hurry to eat dinner or something quick before a movie there are also restaurants and fast food joints of all types within a very short distance of the theater.
Went on a school sponsored trip on 2/7/2015 to see the SpongeBob Square Pants movie. We were told to be there at 9am sharp, but there was a very long line waiting outside in freezing temperatures because no one from the theater was there. We were finally let inside and had to wait again. The concession stand wasnt even open. We were then allowed into theater and had to wait yet again. By now it was after 10am. I then decided to check the concession stand and found an extremely long line. There were four people behind the counter....one was working his tail off, dispensing sodas, popcorn, candy, etc. and taking money and giving change while the other three just stood there watching....unbelievable!!!! At about 10:45am the movie finally started and low and behold, it was the WRONG movie. We were then herded into another theater for the right movie. I have never seen so much disorganization. And after all this, I overheard someone saying that the theater had called the school on Thursday to confirm, but yet nothing was ready.....what a disaster!!!!!
This was a joy. Ticket prices are great. Theaters are clean. Concession bar has a lot of great choices, besides just popcorn. Will return again.
A bit dingy and old. Prices are almost the same as the theater in Middletown with reclining seats. To me its worth a 20 mile trip to be in a clean, comfortable theater. I dont recommend. Also this theater is not listed on Fandango.
Staff is friendly, helpful, yummy snacks comfortable seats . What more can you ask for 🙂
Its ok the employees look at u with a look and thats just ride I go there to watch movies and Im stared down no one, but 2s and its like did do something no but it was the same girl its like Im sorry sometimes in movie they have a little stuff and the ending. And when it ended she was staring me and my mother down like so rude. But its cheap
Whoever has reviewed this theater prior to tonight must be employees. I just saw Dead Pool and the theater its in smelled. Now Im seeing Star Wars and the room was never cleaned from the last show. There is food on the floor in chairs. When did theaters stop cleaning between showings?????
Great theater, very good management. Been coming here since 1993 my daughters and grandchildren still come here. ITS like a local town of Newburgh family theater.
Good theater. Food is a little pricey but good. Tickets are moderately priced. Nice place for friendly gatherings, or just to relax with family.
Ticket giver was very rude and told us to get out and that we couldn’t “hang out.” Although that makes no sense when there are games and things to do while waiting for a movie. Screamed at my group and practically pushed us out the door.
Love the family atmosphere at Showtime. Friendly staff and management. Concession prices are reasonable and seating has recently been upgraded.
Very clean. Theater is never too busy. Lines for tickets and snacks move quickly. Theater rooms have comfortable seating as well. Id def go again.
Clean, Comfy seats, Bright screen, attendent could be more friendly.
Tried to attend a new show there a few weeks after they first opened a few years ago. We were told to go home did nothing wrong not allowed to buy tickets threatened by manager. Open racisim not good
Nice theater. Nothing over the top but good stadium style seating, little arcade area up front, nice service, and kept clean.
Cheap clean theater. Amazing iced coffee. Seriously. Good concession prices. Stadium seating. A little worn down but not too badly. Friendly staff.
Always love going here, the prices are great, the staff is friendly, and the seats are stadium with very comfortable cushions. Still a affordable family option!
Cute little family feel theater. I had a great time good popcorn and comfortable spacious theater. Staff was friendly personable and nice.
By far the best, cleanest and well run movie theater in the Newburgh area.
Nice that the movie theaters are open again. It was a pleasant experience
Come catch a flick, its a breeze!
This is my go to theater even though I have to drive from Chester to Newburgh. It’s so worth it. The staff is friendly the popcorn great seats are comfortable enough, and I’m grateful.
The movie theater was pretty clean and it was an absolute bargain at only $7 a ticket! Kids had a great time at the Lego movie.
Always a great experience.Doing Drive-In movies because of COVID. Prices too high for drive in, outdated moviesAlways rated 5 stars, now 3
Great movie theater! Easy to get to, easy to grab tickets - even online - easy to find the right screen (they have about 10) and the most comfy seats too!
Bait & switch policy with their movie passes. I recently received 2 movie passes that are not valid for some movies. Although it does not state it on the passes. So when we arrived we were told that the passes were not valid & we would need to purchase additional tickets. Thats bait & switch
Good prices i love matinee. Popcorn and concessions are good. Small local theatre, narrow seat and no recliner seats. Close to home so who cares, its all good
Very clean theater, staff are friendly and prices are reasonable. Love taking my boys there.
It is one of the most reasonably theaters in the area. They redid a lot of the seats which led to a comfortable movie experience
Its a place to watch movies. Popcorn is good. Re did the seats so they are more comfortable
Nice, went during the day so it was very quiet. Comfy seats and peace! Outdated, and not very friendly were the draw backs.
Always a great experience at Showtime...love the prices and the comfortable seats...oh yes...also the prices...good times for less money.
Great low-key venue with all the comforts.
Been going to this theater since I was a teen & still a nice place to catch a flick,...clean & great sound!!!
Great staff, good seats, fun games in the lobby, and is as cleaner than most other movie theaters.
Everyone is always nice. Loved going on a Thursday, it was pretty much empty and we had the theater to ourselves.
Great local Theater which offers the best popcorn as well as first run movies in the area, my wife & I have been regular customers for decades. A well run operation, courteous staff.
Clean, comfortable new seating, updated concession with new counters etc. Currently utilizing a drive in movie lot!
Great temperature, clean environs/bathrooms, friendly clerks, and comfortable seats make up for the costly concessions :)
I liked the snack combos and the restrooms were really clean and the temperature in theater 10 was comfortable 👌
Very comfortable seats,great sound system...we really enjoyed it..we saw captain marvel there..
Showtime is a staple for the area. Concessions are fine, theatres are nice. Parking lot is a mess, however. Be careful driving in
We had it rented out for a private party for quarantine. It was nice.
I love this place. Its small but it’s really cute and they have a lot of variety when it comes to shows and show times.
Not as nice as other movie theaters but it is quiet and not as busy as others. Also better priced tickets
Im here 4 times a month movies are my thing, this is one of the best Theaters ive have ever been to
Awesome place to sew a movie!! I think it is fantastic that they are taking this awful opportunity to do drive in movies!
This theater has a bad oddor and its dirty, I will never visit ever again, I rather go to the theater in the gallery mall , the recipient are unprofessional. I actually broke out with a rash on my left side of my face horrible, please dont waste your money or time there.
Great prices on movies and snacks, Recently renovated seating...Love this theater.
Such an awesome and convenient theater right outside of Newburgh. Clean with comfortable seats and great sound.
I dont know what the hell this last lady is talking about. If movie theater popcorn is a bad smell then yes this place will make you sick. But then maybe you should never go to movies ever. Stop whining.
Nice cinemas. Not as fancy as the the big chains. Comfortable seats and extremely helpful staff!
Its a good mid-level theater. It doesnt have a lot of special features and its kind of basic, but it shows a good amount of movies.
Love the new seats. Arm rests fold up. Great prices with great popcorn deal!!
For the price, you cant complain. Its the best-cheapest theatre. Staff is friendly. Popcorns good.
Love the stadium seating.
Good, comfortable seats, fair prices (much better than Regal in Poughkeepsie). Recommended
This is a friendly family run establishment. No frills but very clean and affordable. I go here often
Awesome place with cool down to earth employees. No abnormalities in your movie going experience is always a good thing!!!
Small, dumpy and hopelessly outdated. But they dont pretend to be otherwise.Just the pre-movie reminder reel is worth four stars 😉
Nice new seats. Prices at popcorn stand went up, but still lower than anywhere else.
The place is pretty run-down, but the prices are good, and the digital projectors, screens, and audio are as good as any.
Love it here, the people are very friendly, great popcorn and prices!
Gotta love the before the feature staff reel. Great refreshment prices. Friendly and curtious staff with great stadium seating.
Nice neighborhood movie theater but it really needs updating before 5 is a discount fresh popcorn is a plus but chairs really need to be updated
First run movies @ 7 bucks for seniors ant the entire place is the cleanest movie place I have ever seen.
Good prices on movie tickets, clean facility and leather padded seats.
Very clean. I love that they have a butter dispenser for popcorn so I can put all the butter on it I want look
All ways have a blast
I like this theatre because its always clean, courteous staff and reasonable price.
The place is great! I love seeing movies there...but this movie was totally disappointing!! Mother! SUCKED
The screens cant compete with IMAX or AMC, but it more than makes up for it with its insanely low prices
For the price, this is an excellent budget theater. Pretty clean and almost never sold out.
Nice theater. Seats were comfortable. Especially for a 3 hour movie.
The new chairs are extremely comfortable and extra spacious. Cannot wait to go back!
Top marks for managements attention to detail, friendly & courteous staff ,clean & comfortable stadium seating plus the best popcorn in the region
Love this theater! Close 2 home nice staff and always clean!
My favorite cinema. Great service, decent prices, Excellent popcorn. Highly recommend.
Great local theater. New movies at lower prices than the mall. Clean and friendly.
Convenient location, Senior rate, adult, children. Updated theatre with, good accoustics. Comfortable seats, and plenty of good popcorn.
Always clean & no drama. Im content with their prices and i enjoy their popcorn.
Theater is old now and needs updating, but always clean and not too crowded
Great prices for earlier shows. Clean. Seats comfortable.
A no frills old school little movie theater thats trapped in the 90s as far as decor. But I grew up with a movie theater just and I just love it.
Very good theater. Great prices on admission and snacks!
Wonderful theater! Clean, reasonable prices and friendly staff!
Went on Saturday afternoon November 2 2019. Was absolutely freezing. Could not relax and watch the movie.
Very comfortable, the screen size are very decent and food is just right for the movies
I love it the lion King was amazing i recommend to come there if you want to hang out with your friends
Perfect place to go to see the movie and they have the best popcorn!! All for the best price.
Not too busy, plenty of parking. Fairly clean for a movie theater.
Nice theater. Reasonable prices. Convenient parking and plenty of it.
Great prices always friendly staff i take my girls to a movies at least every other week.
Great sound quality. Comfortable seats. And great service
New seats, clean, reasonably priced tickets and snacks. Showtime Cinemas is my favorite movie theatre!
Awesome place. Comfortable seating, great films and pricing.
People are noisy when its a well marketed movie. Staff usually does nothing about it but the theatres are clean.
I was the smallest nonattractive theater I ever been to. They need to invest in a remodel to bring it up to date.
Prices are better than the malls, theater is a little old but still good.
Decent cinema, clean reasonable price. However since the digital projection was installed I find the screen too dim
Great local business! Low prices, courteous staff and spacious theaters.
Nice people, nice seating, good movies, good snacks, great rooms, great all around!
Recently remodeled new seats, lots of leg room. And better price.
Favorite place to see a movie. Staff is always friendly, and the prices are reasonable.
There service is always good, never long lines, the people are friendly, prices are fair, my son and I love going here
It is different post covid but I got to see the movie i wanted to see.
Ill take this over the pricey mall theaters any day. Always a good experience.
Very friendly staff and nice seating and great matinee prices !!!
Great movie theater
I truly like this theater. Plenty of parking, clean and great price.
A childhood favorite, comfortable friendly service and good movies. Love this place.
Good theater with a fairly low price and a wide variety of movies.
Excellent theatre! Good parking, good prices and 10 screens!
Better than the chain theaters because of price and great concessions!
A good theater for movies. Its the only one I go to in the area. The discount times are great!
This is one of the best cinemas in Orange County. We highly recommend.
Staff always pleasant, clean theatre which is a plus for me!
Its a movie theatre, it did what its supposed to do. Its a good alternative to more expensive theatres. Its pretty nice overall
Clean and organized. Great place to watch a movie. People are friendly.
2 of my kids have attended birthday parties here and loved them!
Ok place prices have gone up a little more but I dont really see why
Friendly Staff, Comfortable Seating...It was a Good movie night experience. 😊
Great prices, great popcorn and decent seats
Nice place to take your kids and enjoy a movie and after the movie arcades
Can always catch a quick movie here without worrying about large crowds or being sold out
Laid back Tuesday discount day. Great if you have kids
Nice theater, comfy seats, and still a reasonable price
Its ok, needs a seating area, and there prices in snacks need to be cut a bit.
Clean theaters. Good selection of snacks and some good hot foods as well.
Total reviews rating 4.3
199 Reviews for Showtime Cinemas LLC 2023:
Review №1
2022-04-12Our first visit to this theater. The place is clean and the kids that work there are very friendly. The screens are smaller than a traditional movie theater, and all of the seating has been removed up closer to the screen. We went to a big action movie that had been out for a week or two and there were maybe 15 people total scattered in the place. The prices of popcorn and drinks are in line with every other theater. What stands out for me is the older lady who was seemingly in charge of the place. Her sour disposition and inappropriate conversation with the kids, and in front of patrons, was alarming as we could hear her clearly complaining while we were gathering our drinks and popcorn. She openly was talking about firing someone while these poor kids, who were probably working their first job, tried to continue helping guests in spite of her. If they are reading this, know that how you are being treated, how this woman is acting and the serious things she is discussing with you, like terminating another human being, is NOT how a supervisor should act.
Review №2
2022-05-06Great staff… comfortable seats… don’t blame them for the pricing on tickets and snacks… the movies are a luxury… if you’re driving a Cadillac don’t complain about the insurance,
Review №3
2022-06-24This movie theater is convenient for a date night with your child. It’s right above rock and jump and Legoland, with restaurants all around. However, this is the 2nd time I have come and the customer service has shown there is a lack of training from management. They are rude and short. Not welcoming or smiling. I went to purchase pizza and said he may have 2 slices, the first Employee said “over there” but with an attitude. Ok fine, went to the 2nd employee May I have those 2 slices there with pepperoni/sausage and 1 plain. He finishes transaction so now I return to where to pick up the slices and the other employee said “this has sausage” yes I would like those 2. But the attitude and energy around these employees. Please don’t touch my food. So I asked for a refund. Management needs to retrain the employees on customer service. Honestly, I don’t blame the employees but management for not quality controlling their behavior. And training the employees to greet customers accordingly. I will drive to Showcase in Cross county the seating is better and the customer service is better. No thank you. Thank for messing up me and my sons date night routine. I won’t return. Not worth the frustration. Management get your team trained they are a reflection of YOU! Sincerely another team manager!
Review №4
2022-05-16Dirty Hands !!!!!!!!!The person that was making the drinks and popcorn had dirty hands. Dirty under his nails, dirt on the skin. I asked him, please wash his hands! He turned around and put gloves on with the dirty hands. Take notice of the person putting ice into your cup!!!!! they dig the cup into the ice with their bare hands; Im pretty sure this is a health violation.
Review №5
2022-02-06Showtime cinemas is always a pleasant experience and a great family value. Its charm is how it is not a big corporate run company. Showtime gives a personal touch to the movie experience and a value for your ticket cost. Support local businesses.
Review №6
2022-04-20Amazing theater, I actually went to this movie theater with my family to watch sonic the hedgehog 2 it was amazing. Probably planning on going to see what next fun movie to watch at this theater.
Review №7
2022-04-21This place has gone so down hill. I only still go so I dont have to cross the river and my kids have gift cards. Its insanely over priced and would not sell my children a smaller amount of popcorn in a larger container because they had no small ones. No butter station anymore, you get what you get.
Review №8
2022-05-07The theatre was clean and the attendants were nice, but the cheese was cold in the Nacho Cheese. The popcorn tasted kinda stale.
Review №9
2022-06-02Nice clean theater with comfy seats. Staff was friendly and welcoming.
Review №10
2021-12-31Love supporting and coming to my local businesses, however it only takes one person to ruin things. This should be a season of love however a night of enjoyment was greeted by a rude older woman (Blonde bob cut). She was also rude to the following customers. Ill take my family to another establishment. You cant have my money and not treat me with dignity, especially in times like these. Your business will suffer if you continue in that manner. Learn to speak to people if your going to work with the public, if not then that position isnt for you. There is someone else who would be happy to do your job.