Kerbside pickup
Yes
Staples in New Hyde Park
Categories
Location on the map
New Hyde Park, Nassau County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Ink cartridges
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 516-739-6903
Site: https://stores.staples.com/ny/ga...
Site: https://stores.staples.com/ny/ga...
Opening hours
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–6PM
Staples in other cities:
Comments (53)
A bunch of incompetent workers who literally will try to pickpocket you. Gives you attitude when you say youve been waiting an hour. They tried to steal my 128gb flash drive, that i left in the copy center with an associate by accident. I called and asked 3 times until they found it even though i just left the store. Will not be visiting again, would have called the police if they had waited any longer.
Easy to see right off of Jericho Turnpike servicing Garden City Park and the adjoining areas of Nassau County. Plenty of parking and a wheelchair accessible entrance. Moderately clean facilities. Reasonably priced. Credit cards accepted. Staff is ok. We will most likely be going back.
Copies are outrageously expensive. I have yet to come here and not have an issue with their printing services. The machine needed for larger prints is consistently going down which creates massive delays and orders have been incomplete even a day later. Halfway through my job today, they ran out of the print paper needed. This is a copy center and it is ponderous how there isnt stock or paper replaced as it is needed.
PUNCH ME IN THE FACE!!! As a loyal and exclusive Amazon shopper, I cringe at the idea of having to go to a retail store or mall for anything. My recent experience to Staples reinforced why I’ve become a retail hermit. I needed ink cartridges for my HP printer and didn’t have time for it to be delivered by Amazon. The place is depressing from the second you pull into the dark and empty parking lot. It took 30 minutes to buy ink cartridges. Not because there were long lines or they were hard to find but because they are locked away and someone had to get them from the back room. It was clear the staff could care less and were more interested in hiding in the empty isles then helping the one customer that was a sucker enough to show up in this dump. Not only was the service horrible, but they tried to to overcharge me for the product, 10% more than the prIce listed on their website. I showed the cashier and she honored the online price after entering an adjustment into their outdated and antiquated checkout system not seen since KMart closed down. It’s hard to believe this place has outlasted the grips of bankruptcy longer than ToysRUs or even RadioShack....maybe even Blockbuster.
If i could give 0 i would. They have 2 little boys running customer service and they are not capable. They see they have a line but there walking around buying soda and its not their break. Theyre suppose to acknowledge the guests online before just walking away. Very upset with this store. Will shop elsewhere.
Help was lovely. Was informative and was able to answer all my questions on picking a notebook laptop. Very good bargains with my purchase. Thank you to the young fellow who helped me today.
I found beautiful design folder
I had issues finding printing paper but Flor at printing helped me and had amazing customer service. The manager wasn’t much help. Thumbs down for him. Thank you FLOR!
Copy machines are horrible if you want to do any thing on the copier you have to get cleark to ok it ,,, pass word horrilbe i go to kinkos im done 20 mins .. staff at this store is very laid back ,,,,,, they take it easy no stress if you know what i mean coping service is horrible GO TO KINKOS THERE FAST
Standard section no diapers, or close out deals. pro tip is to always sign up for Staples rewards before getting to the register so you can get a 5% back coupon.
Very helpful in the printing section
Its a nice store, doesnt have a wide selection of pen ink replacements like the other stores do.
When you walk in ask for Jamal not only he knows everything about pretty much anything in a store, he has the patience to explain in details, but hes also super nice about it. Thank you
Great prices for back to school items very friendly staff to help answer all questions and even got help carrying my packages to the car. Outstanding service
Workers are very friendly, Steve was amazing! Will definitely be coming back to this store
Print center was cutting binding for me and threw away the covers of my books - they gave me a discount on some covers in response, but the lack of awareness was surprising.
Empty, short-staffed, and a mess. I will not be returning.
Horrible store. People who work there are morons and dont know how to run their business. Horrible customer service. Much better off going to any other staples location.
Small store, but clean. Found what I needed without problems. Checkout was fast
They really price match unlike Best Buy
Unfriendly. ...no explanation of what I needed to do. Just pointed to a sheet on the wall for printing by email.
Couldnt find what I wanted but staff were helpful
You need people that go physically move around not sit in a chair and physically fit to move around
This is a well equipped one. Staff does their best to help you.
Excellent service and print dept is the Best .
Service at this store is non existentGo to the one in Westbury by best buy
Very helpful and I was very happy with their service
Copy center personnel very attentive.
Excellent and prompt service.
Well stocked very clean
How do you run out of pens? How.
You would find everything you need. But pricey
Neat & clean & well stocked
Typical Staples
Very somber... needs improvement
HORRIBLE the service was horrible and disturbing.
Great place
They have SHOVELS!
Like any other Staples
Nice n clean
Good service.
Limited offering
Good attention, good service and much, much better prices
Total reviews rating 3.7
53 Reviews for Staples 2023:
Review №1
2022-02-03Asked the cashier if they had stamps for mailing. He said isle 1or 6. Signature stamps smh. Asked customer service guy (not wearing a mask while mandate is in effect) no clue same thing. Asked copier person. No one knew what a postage stamp was. The guy had to Google it on a phone and see look at a picture. You should train your staff to know what you carry in the store. Their heads are just buried in their phones. It’s basically self service, an automated register would be more helpful. They’re no more helpful than going to the website. Hate to see businesses close but you can’t expect to retain customers with this kind of poor service.
Review №2
2020-02-14They are conveniently located on Jericho turnpike and have plenty of parking. Handicaps spots galore.! Clean store and usually has anything I come in for. The staff is always friendly and helpful.
Review №3
2021-05-01Short staffed?! They have the poor kid in copy and printing doing everything by himself. He does shipping too. Where’s his manager? There’s four other employees lingering near registers and I was there twice in the same day- no one came over to help him, no matter how long the line was. The manager here doesn’t know how to manage their employees because he should be getting help. I came back two or three hours after my original visit and what I went for wasn’t even finished. Doesn’t that tell you they need to be better at staffing here? Smfh.
Review №4
2021-05-18I called ahead to see if they had a particular office chair was in stock. When we got to the store my family and I were ready to make the purchase but the employee there was completely rude and seemed like he didn’t want to help us. He even literally threw a chair on the floor when we asked for the price of another office chair. He then took his time, looking for the office chair I had originally called for. Their store looked like a complete mess and inventory was just dumped all over the floor. Needless to say, with his poor customer service, we decided to walk out the store instead of wasting more time and getting the run away from a immature teenage employee. A complete waste of time.
Review №5
2022-02-22The aisles were cluttered. The ceiling was leaking. Not enough staff.
Review №6
2019-08-20Roxanna the manager is great she is kind hearted and is very catering to anyone that shops here. I hope someone like her makes it to the top of this company. I needed my business cards printed due to a meeting I got accepted last minute and she was very helpful to complete the task.
Review №7
2019-09-10Truly the worst customer service ever in the print department. Had to get a notary stamp made and even after making sure they got all the information necessary to make the stamp still wasn’t done properly. The girls behind the counter were too preoccupied talking about which guy picked them up and which man gave them their number to make sure my stamp was done correctly. If they worked for my company they would have been fired for being unprofessional. Now because of the incompetence it will take another two weeks to get my stamp, Holding back my work.
Review №8
2021-01-20I called the store to ask what is the Fax number for the store and the associate said we dont have a fax number we only fax things out and I luckily found the fax number on their website. The employee are nice, just need more informational training.
Review №9
2013-07-10My father and sister purchased an HP laptop from Staples on August 16, 2012. Within 3 months, the laptop had problems charging. We called HP, and after spending over an hour on the phone, we received a replacement charger. A few months later, the same problem occurred. Clearly this had nothing to do with the charger. The charger was brand new. When we went to the store. we were expecting the store associates to honor the warranty my father had purchased, and fix our computer. Instead, they gave us the run-around. We did not have a receipt, but they should have been easily been able to find our receipt. I went to a Best Buy once without a receipt, and they were able to find my receipt within a matter of moments. The store associate claimed he would have to spend an extraordinary amount of time locating our receipt. That is a complete lie. You could find sales information on a customer even if you ran a small-time electronics store and used Microsoft Access. Exactly how old are the POS systems used in this Staples? When I called the staples warranty people, they kept giving me the run around as well. The individual I spoke to stated that the original person who we purchased the lap top from had never even registered the warranty we paid for! I expect staples to make this right. Fix our laptop. That is all you have to do.
Review №10
2019-01-19Not a good experience I was trying to return a phone cable. I was informed they have to be returned within 15 days of purchase. I was not aware of this I didnt see it posted anywhere. Spoke to manager no help. Will purchase online in future.