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The Home Depot in Bay Shore
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Location on the map
Bay Shore, Suffolk County, New York, US
Payments
Phone: +1 631-666-3800
Site: https://www.homedepot.com/l/Bays...
Site: https://www.homedepot.com/l/Bays...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:7AM–8PM
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Comments (199)
Employees were standing around talking while only one was actually helping a line of customers. Two of the items I came for, which had said online and in their system that they were in stock, the reps told me they didnt have it. Waste of a trip and time in line
Great food..open early
Ítems are to far apart the store is cool tho …..
Good experience and good customer service I recommend
Paint dept. Was soo helpful
I looked on the website and it said they have 8 batteries for the ring doorbell. I couldn’t find it so I asked for the first person I asked tried to help. Then he asked 2 older guys and they just outright said no without even letting him finish. I can understand if the website said 1 or 2 and they didn’t have it, but saying 8. It’s sad that people work retail jobs and don’t want to help anyone.
Never found what I wanted. Went to the competitor where I interest was in stock with lots of options
Very disappointing... Not helpful at all.. Needed some adapters for a plumbing install, and wound up wasting almost an HOUR! With no help at all, after calling for someone in plumbing 3 TIMES!! So I just went down the road to Island Replacement Parts and Faucets. 5 minutes and I got exactly what I needed with intelligent, experienced advice! 5 stars to Island!!
A local favorite of mine, great staff, friendly customers. Convenient hours for my long days
Ordered on line pick up was easy
All the people at the self check out are just horrible. I have had multiple occasions where they are just rude and poor at handling situations.
I just want to thank everyone at the Bayshore Home Depot for all of their help. From Terri in Flooring that helped us decide on the product. Cynthia in service that helped get the guys to load 20 boxes into my truck. And I didnt get the names of the two guys that saved this an old guys back by using a fork lift to load 700 pounds of flooring.Thank you All!
I wouldn’t take a chance even shopping at Home Depot. They fail to tell you about their return policy which includes denying your refund over a store credit. It’s not stated any where on their website nor is it stated on their receipt. I’m glad we have other options to shop at for example lowes! So good luck shopping there!!! Talk about WASTING MONEY!! CANT WAIT YO CANCEL MY CREDIT CARDS
Usually dont review big chain stores because they are all the same. But today was amazing. Owned a home for over 31 years and do most of the work myself. Today was the VERY first time an employee asked me if I needed help. He knew where in the store my items were. And then another employee helped with my last item.
Always have what lowes doesn’t in stock
Easy in and out. I got a new snow shovel!
Good place to shop for your hardware needs
They didnt have what I was looking for to unclog a toilet
Has everything you need for the house
The free workshop for the kids is always great. We are a home depot family. The people who work there are extremely helpful and always very kind. Great prices as well.
I was given excellent help. The store was courteous and I received outstanding customer service.
Home tools and work stuff etc.
I go there to get house plants. Always has enough cashiers open to have smooth and fast check out. They over water the plants which isnt good but have a great selection.
Not as nice as a Lowes but infinitely better
Back garden section a bit of a mess when we visited, made it difficult to get what we needed. They always have what we are looking for.
Inconsiderate checkout woman, definitely had an attitude, in general floor people not helpful
3 lazy employees who sat there staring at me while I got down on my hands and knees to try and pull out a heavy piece of wood, then lift it up to my cart by myself. All because they were clearly annoyed I was in the aisle they wanted to close off. Here is a clue fellas- it would have gone a lot quicker if you maybe offered to help your customer. Also, next time pleae do not try to push a customer out of the way when they are already trying hard to get out of your way. One saving grace was the kind cashier. If I could have made this purchase on Amazon I would have walked out. Show some respect losers.
I love home Depot .
Staff were very unprofessional and the store was a mess and very disorganized. Their prices were much higher than Lowes when I went. Very unhappy with my experience. On a positive note, they have larger selection than competitors.
Dont know where to begin with everything that went wrong. 1st we ordered a carpet back in the beginning of September 2020. The receipt stated it would be in by 09/28/20 by 09/30/20 I began calling to follow up and 2 out of the 3 times I was cut off and told by customer service that they would call me when it was in. The last time I called a gentleman gave me the number to the actual company and when I called them on 10/05 I was told they didnt have any order in their system. So I then called Home Depot back and no one knew what was going on. Finally got a call at the end of October stating the order never went through. The order was then submitted. Pickup was scheduled for 11/21. We got there and was told it would be a few minutes. A few minutes became over 2 hours. Customer service repeatedly stated there was no one available to bring down the carpet. They repeatedly paged management for about an hour and no manager ever came to assist. In conclusion the Bay Shore Home Depot needs to be visited by corporate to ensure that the workers are not managing themselves.
They were short on stock for what I needed in the electrical isle. They did have it a few days later. The store is generally well stocked.
Nester at Bayshore NY HOME DEPOT WAS EXTREMELY HELPFUL IN HELPING US PICK UP OUR NEW VANITY. GREAT CUSTOMER SERVICE 👌
Easy to find what I was looking for, and checked out in 2min
Great service
Good place to buy your home equipment, tools, garden, and electrical items. Good prices to compete with other stores.
My visit at Home Depot today is Awesome!!!👏🏾 The workers are very friendly and helpful! 😃
Had a Weber grill delivered, pre-assembled. I was supposed to sign for it to acknowledge delivery. They left it out in front of my house at 7am.
Bought a dryer 2 weeks ago & it does not heat,they came today & it still can not be fix,we gave then the model # & still could not be fix.should had gone to Lowes
Its hard to find people to help you and they have hardly anything to choose from when it comes to buying bathroom vanities talking about Lowes very limited choices and when you find something that you like they dont have it in the size you want.
Short check out line!!
I will never purchase an appliance from homedepot again! My washer arrived dented and with a busted pump. When I asked for an exchange, I was told I have to go through the manufacturers warranty and have them repair it. So basically you sold me a busted washer that needs repair. I never even got to use it!!!! I will file a claim with the BBB!!!
We were looking for plexiglass to cover a hidden oil tank in our basement. We were fortunate to run into a store associate named Louis Bravo who went above and beyond in helping us find just what we needed. He took his time to offer assistance and even led us to the product. Service like that is why we will be back.
Absolutely awful customer service! I had to place a delivery from store to home for a special order and was told to call & ask for John to schedule this. I called 4 days in a row and was told each time that John would call me back that day. I never received a single call. I eventually spoke to someone who could schedule it for me. I received a confirmation that it was to arrive today between 6a-8p (a 14 hour window during which someone needed to be present). I called the store at 10a today for a more narrow window of delivery time. Initially they said the order didn’t exist and then said my delivery was cancelled. No one knows why this happened nor was I ever informed. I was then told by Josh & Alba that I would receive a phone call within an hour to reschedule it and determine what happened but no one ever did! I then went down to the store and asked to speak to a manager. The associate’s response was “I don’t know which manager is on”. Not an ounce of problem solving skills or initiative. Not even the ability to find out which manager is on shift. Absolutely awful service, up to and including the manager Jerry who was in the store but reportedly unable to assist us for the hour that I was waiting there at customer service trying to reschedule my delivery that was cancelled due to a “glitch in their system”. Now I know why the Bay Shore Lowe’s is always so busy. Their local competitor is a joke!
Wasted 10 minutes on line getting 4 - 5/16 x 1 ¢47 cent carriage bolts because they arent individually tagged and cashier refused to use the barcode I took a picture of to make things easier. After many failed attempts she was finally able to read the small stamping on the bolts. Should have shopped locally on this one.
Never rent from this location! Unprofessional staff and aggressive managers makes me wonder why do I spend my money here.
Came in not knowing a thing about painting. Judy in the paint dept not only helped me get everything I needed but also made sure I only bought what I needed. Also was very patient in my paint selection process. Moving to Bay Shore this month and definitely will be back for all my moving needs! Will definitely recommend. Thank you Judy!
Customer service was wonderful. Associates were polite and helpful. Signs were well places and store well-stocked. Online ordered but couldnt get anyone to answer for curbside pickup so had to go inside. Order was in locker but system never sent access code to gain access to order in locker. Home depot customer service associate was very nice and again very helpful.
Nice worker made our keys. He was very professional.
When your doing any projects at home, this is the place to go.
Their customer service is an oxymoron. Dated and archaic processes with no ability to critically think or act autonomously. I will never return to this Home Depot location and most certainly will be taking my business to Lowes, Ace Hardware or a local mom and pop hardware store. Their employees could not care less and are disengaged to the needs of the consumer.
Give me a JOB. PLEASE
My favorite local pizza place. Try the sausage broccoli rabe pizza ;-)
The atmosphere was warm and welcoming and as far as orange vests go the one on its okay though thank God I know the store and I was able to help myself and my friend but other than that yeah it was fantastic thank you
Home Depot is just awful to there workers the corporation is full of a bunch of hypocrites this atrocity must be stopped
Just got out of Home Depot, the manager is a rude and unreasonable person that doesnt know how to speak to people. Wont be visiting again.
Everyone is always so helpful. David Velazquez was so helpful and escorted me to what I was looking for.
Always have what Im looking for.
Customer service / online pickup at this store is ON POINT. orders are ready when they say they are, and no issues with pulled product quality.
Great, the lines seemed to have calmed down. Shopping is easier but the employees need major training, at least in the lawn mower / hedge trimmer section. Couldnt answer one question. In addition, does lowes and Home depot have to close at the same exact time, cant one stay open at least an hour later????
Luv shopping here sometimes the staff is not too eager to help u or answer your questions.
I have never been to this Home Depot or any other Home Depot in Suffolk. I usually go to Brooklyn (erskine) ,Queens(aqueduct) or Nassau county ( green acres).This This Bayshore store was like a prop setting in a movie. It was crowded, plenty of parking and most of all a rep at the customer service/pickup desk asked if they could help me as soon as I walked in.This may seem like a big deal to most of you but if you have ever shopped in ZOOS I mentioned before you will appreciate my surprise.They had the hard to find item when I called to check availability and actually had to go to the aisle check to make sure they actually had it.They had them item waiting and 3 other people knew that we had called.The best Home Depot experience I’ve ever had, the best Home Depot I’ve ever been!
Excellent customer service
Day 2 hour in the store,half if this staff really needs to be fired for ghosting off during a transaction.
Very helpful this afternoon, needed wash for my wood shingles gentleman was very helpful in showing me which one is best too use. Thank you...
Great place very clean . Costumer service quick convenient and out the door .
Decent place when they have stock items
I wanna say thank you to 2 people who helped me requarding my purchases at Home depot , They where very efficient and very polite. It was nice going there and seeing that these 2 Love n know there jobs. JOB WELL DONE JOHN AND JAELA. BEST WISHES TO YOU BOTH AT HOME DEPOT.
Employees were very helpful.. store was clean and they had sanitizer stations all in front of the cashiers
There werent enough people on the floor to help us and they were getting ready to close so we were leaving through a door other people went through and this woman sitting there started yelling at us. I asked what the problem and she pointed too or left and said we had to use the door down further. I said we were not buying anything and we saw other people leaving this was. She said we cant use that door and pointed again. So we turn left to go to the door and 4 more people are screaming at us. Saying we cant be back there. We werent anywhere near them. I said the woman in the chair said we cant go out that door and pointed this way. They are telling at us to go back and around When the door is right there. I live across the Hwy from there but I wont go back. We went to Lowes and got instant help found more then what we were looking for and were on our way home in less time then we spent at THD. Stress free.
Pretty decent Home Depot, good gardening section. Everything you need for a DIYer. Although the store can be disheveled after the weekend or busy holidays. Not the cleanest or largest Home Depot. Ive never come away empty handed except when I was looking for toilet paper and paper towels recently 😉🙃
Manager Lisa was very proffesional.and knowledgeable. 5 stars
Busy no lines!
Horrible customer service
Bayshore site..was looking for a tiller/cultivator. I spoke to three representatives..only one truly tried to find if they had any on display or on a rack. Other representatives said..sorry not my area. And I dont know etc.. This is the reason why I would prefer to shop at Lowes. They may or may not always know the answer but hey find someone who does..9/10 times.
Walked into Home Depot today looking for a Non-Slip Rug Pad and Rocco made our experience amazing. Knowledgeable, respectful and professional. He went the extra mile. Thank you so much Rocco you were great today. 😀
Service was NOT good Today!Im just going to say that today we went in to pick up some pretreated lumber and waited for help for 20 minutes...no one ever came!!! I called the manager and all they day was sorry...The service is very hit or miss but mostly miss. I can honestly say the same of Loews...I do better when I go to my mom and pop hardware store...Get it together Home Depot!!
Superb place & amazing staff. Bought almost everything for my house from them. Had no problem in returns too.
Very good worker helped me get what i needed and used self checkout. Whole trip was about 5 mins.
I came into the Bayshore Home Depot today at 5pm an hour before they closed to return items that I no longer needed. The second I rolled my cart to the return counter I was greeted with rolling eyes and an attitude. I understand during these times the workers are tired but I was disgusted how I was treated. I’m sorry I inconvenienced the workers by coming in so close to closing time but I am a first responder and I am unable to make it in at a earlier time. Home Depot needs to teach their workers how to treat other people and to understand they aren’t the only ones working during these difficult times.
Great place to shop for a variety of home improvement items, back yard barbeques and now Christmas trees, Christmas decor...give it a try..im sure you will find plenty of things youll like.
They always have the best looking flowers in their nursery. I was able to get what I needed for my gardening.
Ordered Online and Received My Item in a timely manner. The Home depot Cashier was super nice and knowledgeable.
The workers are so friendly and helpful
Great works they help with my grill
I went to buy it today around 7:30pm and I was in garden area looking for mulch and it was a guy He kindly approached me to ask me what I needed and I told him I needed 15 bags of mulch and 10 of garden soil, to which he told me that it was enough and that I better move my car to the area outside where the product was and I would load it once but first tell the cashier what I needed, to which I paid attention I went to the cashier and then moved my car, in which I was loading the product so they could tell it later and I could pay the cashier came and grabbed the keys and closed the door and said that apartment was already closed and another person asked what time they closed and she said that at 8pm and it was just 7:43 pm. because she does not care and closed and I left with the product loaded in my pick up in the parking area and unable to pay what I had charged, after waiting 15 minutes and no one came to charge me, I am directed to Customer service department and I told her what was happening and she told me that she could not help me that I had to download all the product again and take it inside to be able to pay. then I went to the checkout area and a Dominican lady kindly answered me and apologized and told me that I was very honest because I was worried about paying for the product I had already loaded on my pick up truck, then I moved my car and she made the purchase effective. If I had been a bad person I would have gone to my house without paying. But my parents taught me not to steal
Great to see the store open but more importantly everyone practicing proper protection.
Good service
Ok
Staff always helpful in answering DIY questions.
Awesome customer service
Went in for firewood and I really appreciated the guy who helped me out (his apron said his name was Leslie) its home Depot so I didnt expect that much going in but I loved how helpful he was.I told him how I was house sitting and needed more wood for the chimney and he gave me soooo much more information on what to look out for so I wouldnt bring smoke into the house and other things.
After patiently waiting for about 20 minutes, I was lucky enough to get the attention of the lumber manager to get a few cuts made. As undesireable of a task that this seemed to be for the employee, we agreed that there would be a charge for the 10 cuts I needed. Standing at the saw with my lumber, I continued to wait as I observe the employee sweeping up. It became clear that sweeping up was more important than cutting my lumber for me. A frustrating experience.
Because You can get done ✅...
Great love this place. Always get everything I want and need. Service is amazing
Helpful staff. Easy to find what I was looking for and they are being very safe with Covid procedures
Had what we needed
Knowledgeable staff, in and out, boom boom.
Disappointed. Looking for fittings to adjust sprinkler heads in my yard but found nothing!
Ok
Its a Home Depot. Do you need to know more?
My mother was shopping on this past Sunday morning and left her wallet in a cart in the parking lot. Upon realizing this happened, she panicked and went back asking around if anyone had seen it. A lovely employee named Susan found the wallet and went the extra mile trying to return it to its rightful owner. My mother was so grateful and asked me to write a review. A very special shoutout to Susan for the extraordinary customer service!
Never can get any help in this place
This home depot use to be my home depot of choice - now you go in and you are given misinformation, or worse yet the I dont know answer and I had to go to Loews to get the right answer one time. The lack of knowledge and interest given by the employees is sad - I gave this store five tries before writing this - very disappointed
Worst experience ever! On 7/13 I walked into home depot to buy paint & a ac. I made my purchase and paid cash. While walking to the car me and my boyfriend, noticed there was no remote for the ac i Purchased. So we went back into the store, to purchase an AC with a remote. We walk in With the Ac we purchased, and pick up the ac i wanted. We walked to the return counter. We stop by The counter to exchange when a older man walked up to us and accused us of stealing both Ac”s. The man took the ac that belong to us and the ac we were exchanging it for. There was A older lady Screamin you guys pick it up you guys took it ! I had the receipt. But both of the employees refuse to look at.The man took the AC and said that he was going to the bank to review the cameras.The manager came upstairs and asked us what was the problem, we explain what was going on and showed her are receipt .We ask for money back because after what happened but he felt as if that Home Depot does not deserve my Hard-working money.
It was a nice day & surprise it was a long lunge to get in. The wait wasnt that bad.
I went here first thing in the morning and apparently they have meetings while store is opened instead of prior to opening. I needed assistance in plumbing and no one could be found. Finally a staff member comes with another customer the. Walks away I tried to get his attention but he kept going. I’m disabled and can’t walk the store to find help. I was extremely disappointed to receive no assistance last time I’ll come here for awhile I’ll go to Lowe’s Stay lit 🔥
Had what we needed to get the job done quickly
I LOVE this store. I was shopping in the garden department recently and the associates were very knowledgeable which was very helpful . David in the garden department should be commended. Great customer service young man!
Nice selection of tile. Displays made it easy to visualize how the tile looked down on the floor. Sales associates were not too helpful with design advise. I ended up buying my tile elsewhere.
Always find what i need
Stay out of politics! Im going to Lowes in the future.
Near my house in and out easily bays not too crowded. I always found what I need
My experience in commack was horrible. Went to Bay Shore and was very pleased.. Excellent customer service.
Store was clean and help was there when I needed it. Will be switching from Bay Shore Lowes where it is impossible to find assistance!
NO ONE HELPS YOU AT THIS LOCATION IN BAY SHORE NYYOU HAVE TO WALK AROUND TO FIND SOMEONE WHO WILL HELP YOU. MOSTLY EMPLOYEES ARE TOO BUSY DOING NOTHING. BELIEVE ME I AM NOT JOKING. SERIOUSLY
Can never find anybody for help its like a hide. Yeah thats it
Best customer service! Employees are all very helpful . Especially the lady at online pick-up center. I think her name is Melissa but I am not sure
I love home depot becaused they very helpful custom service and very convenient.
Always helpful & get what I need to get my projects done right👍
Was help from entering to the store to looking for the item at the checkout courteous professional very well please
I always have a great experience when I go to home depot location and Bayshore. They are very helpful.
Always treated me well. Was looking for a piece to fix an old sliding screen door, Lowes didnt have it and they didnt have it for sale either.... Manager said, hold on a second, I keep a box of odds and ends by the register, he retrieved exactly the piece I was looking for and didnt charge me a cent. This is the kind of service that goes above and beyond and the reason Id shop here first before going elsewhere and the reason Id be willing to pay more if their competitors had exactly the same thing for less
Very helpful and friendly workers, not hard to get help.
Quick in and out, found everything I needed and sales associates were very helpful.
Terry was incredibly helpful in the tile department, she knows her stuff!! So nice to deal with a true professional.
Great staff very helpful.
Typical Home Depot.
Took way longer than expected for curbside service. Lowes has it down much better at this point.
Picked up some materials I needed for a diy project found some of on clearance
Not good at all, I was looking for things for the fireplace and just one lady direct me on the right direction. The Bay shore home Depot was one of the best , I dont know what happened ☹️
Julio gave me good help with the laptop.
This Home Depot has great customer service! Last night we had a storm on Long Island. I was parked by garden. It started to rain and the wind picked up. Carts came rolling at to me 60-65 MPH zone hit the side of my back panel on the drivers side bad!! Huge dent, second one knocked off my Side view mirror. Earlier today noticed that a cart hit my bumper too the marking of the cart is on it!! So I go today to report it so Home Depot can take care if the damages. The manager Susie comes out and tells me they don’t cover that because it was a god nature’s storm and Home Depot won’t fix my car! I told her someone who works for a home sept told me they do! She said they will not fix my car! I said then what am I suppose to do? I have full coverage but my ded. Is $500 she said take this piece of paper put your name on it and number and what happened she would file it but they can’t do anything for the damages. I called Home Depot headquarters customer care! She told me they do!! She asked the name of the manager I gave it to her, she told me she lies and didn’t do her job! She was to give me the paper work to file the claim and I was to fill it out and she was to submit it! My daughter and I couldn’t believe she was saying they don’t cover what happened! She let saying it’s God Nature and they wouldn’t cover the damage! That’s why I came home and called head quarters because I was furious that they weren’t going to cover the damages!! I’m going to see the store manager Edwin RIVERA tomorrow so he can give me the paper work and submit it and HOME DEPOT will be fixing those damages! She didn’t do her job. Had I not thought to call their head quarters I would have had to claim it through my insurance $500 deductible! She should not be representing Home Depot!
Always have what I need, online orders are perfect. Parking is good.
Actually everything i asked for the worker knew
Very congested but worker are kind and helpful
Went to the store. I had exactly 7 minutes to spare and didnt let me in.I told them I went to the wrong store I told them I called ahead. And for what reason. To be denied. Horrible service.
It was great
Store folk are very helpful and home depot carried things I couldnt get at Lowes. But their web site is not as helpful in finding stuff
I received great customer service from the staff there found my item and was checked out very quickly. A very satisfying experience.
I had ordered online an outside Christmas snowman and was told I could pick it up at store in Bay Shore. When I got there it was no where to be found. Cindy , the young lady at pick up for online purchases, went out of her way to tract down this snowman. She saw that another store had it and sent someone to pick it up and said they would call as soon as it arrived. Sure enough a young lady by the name of Kerry called to say they had it for me. These two young ladies where so pleasant and I cant thank them enough for their care .While I shopped a little more two other employees took time to direct me to the area I needed and said if they could be of any more help just ask. Love this customer service which you cannot find very often any more.
It is always a place e to buy good products at a reasonable price
My ultimate place to go. I love home Depot. I go there and I look like a kid on Christmas day.
More reasonable than Lowes
Rude employee. Never liked the atmosphere of this store.
My experience was wonderful
Had a fantastic experience. Very helpful staff. At least that was my exp. They were very friendly.
Nice gardening department quick in and out spot for gardening shopping.
Home depot is always great alot better than the other guy
Always have what I needed
Staff abided by safety regulations and were accommodating and knowledgeable
Waited a long time for help have to beg them to help us when the guy finally showed up he got an attitude
If there was no star I wouldn’t place one this place I always come a young man manager Danny or David strong arms you because he’s a manager asked a few questions because I wanted to place something on hold man for más said I had to pay if not the door was there rudest person shouldn’t be a manager no people’s skills even on this pandemic where people is dying people should learn to be kind huge company I will think clients is what matters I’ll never come back to this place ever I have a 175,000 usd project will bring my money to Lowe’s very very sad
I would like to thank everyone at home depot at Bayshore NY 11706 everyone there is so polite as you walk in they greet you they ask if you need help and they are courteous.but one person stands out more to me than all, his name is Felix i have to say i never had such a pleasure of knowing a person like felix he is remarkable at his job, and verey knowledgeable. i will explain,i have had many projects at home and he would always help me with everyone of them, but one job particular had to do with electrical and he took the time as always to get me the right tools and also he helped me through it by giving me instruction on how to tackle this job i welcome anyone to go and visit this home depot store and ask for Felix he wont disappoint. .Hope that they would keep this employee for a long time to come......
You can always find what you looking for, and if you cant find it there is always someone there to help you
BayShore NY home depot, you can never find help!! Cashier called for someone in window dept to help me but after 25 minutes nobody showed up so I took my business to another home supply chain
Easy access to most items, in and out quickly
Always great
Its a home depot. Staff is pleasant. Well stocked selves.
It was a great experience with help from the appliance sales associate Jalyssa. Amazing service with a great patient employee!
Not the standard home depot layout. They are a big store and offer a lot of stock items to choose from.
If u know what u want and need great if not good luck
I was shopping for appliances and fully ready to purchase so I figured Id go to the homedepot as I went to appliance section I sat there and waited for 10 minutes walking around as both employees didnt even acknowledge my existence. Its one thing to be busy but at least say hi to your customers.
It was horrible very dingy and dark and there was no help in the store and people missing in their departments Ill be shopping at Lowes
Was a fast shopping experience
Always is good sell in the store
They were helpful and friendly. Happy work crew!
I had custom windows made, price was reasonable, pleasant employees and took about 3 weeks. I was very satisfied
Purchases outside hooded up lighting fixtures a few years ago. I wanted to buy more but you no longer carry them. Instead everything is cheap low voltage or fixed LEDs.
They always have the stock of what I need to finish Any home improvement project that I take on. Thank you
Had our item waiting for us at the counter when we got there. Excellent customer service.
The usual H D they are doing good with the new soci distancing
Very nice store kind of small. staff was very nice and very helpful
Laughed at for bringing an item back with no receipt. Very condescending. Long time home depot shopper will be shopping elsewhere going forward.
It was way too busy with no clear direction what to do. Employees were literally running away not to answer questions.
Great service
They have almost everything you need and veterans discounts
Always find what I need there ask for help and they always take you right to the product you are looking for and ask them a question they know the answer YOU GO HOME DEPOT
This location always has whatever you need. Checkout is reasonably quick.
Judy in the paint department is the reason why I buy my paint here. Shes awesome!!
Superb place & amazing staff.
Needs to be better organized. Online stock information is different from the store stock reality.
This is the best home depot to go to on long island if you are looking for an employee base that will actually help you while you are in the store
Walked around in an area for a 1/2 hour couldnt get help for what I was for . Finally left and when asked by lady if I can be helped when leaving. I said nevermind, been here awhile couldnt get no help will go down the block to Lowes maybe someone will help me.☹️☹️
Sometimes is difficult to find someone to assist you but overall they have what you may need for your home.
Everything I needed at a reasonable price
When you come Home Depot Long Island the first time many many years ago everyEveryone asked for need to help for needed help does everyone enjoy each otherFunnyLooks like everyone the boss not just Bayshore all of them same
Bad! Islandia much better. Neater and more organized.
This place is a nice place to buy items. However yester day I assume the Security team was following me throughout the store. Made me feel uncomfortable. This store needs to respect people for whatever color they have. African American boy in hoody following me throughout the store, bad experience
Always helpful
Total reviews rating 4.1
199 Reviews for The Home Depot 2023:
Review №1
2022-05-22I was in The Home Depot on Saturday and I asked for help with lighting. Kevin walked me through the different options and sat with me at the computer explaining everything. I had a few questions about other things as well such as flooring and shelves…. He was very educational and answered all the questions I had in depth! When I got home to tell my boyfriend about how nice the guy at Home Depot (Kevin) was, he responded with “He’s helped me before too! He’s a really cool guy” #kevinneedsaraise!!!!
Review №2
2022-04-08Customer service was very very nice and helpful despite being short staffed and busy. They were willing and found help to load my order in my car. Thank you very much!
Review №3
2022-04-21Logan is such a brilliantly bright and uplifting employee. He is so helpful to customers. This is his 4th time helping me in the store and has helped me through some challenging questions and found me the best solutions. Excellent customer service skills and such a bright spirit to be around. He should become a District manager. He is bright and he is going places.
Review №4
2022-05-31I just wanted to give a 5 star rating for Tom in hardware. He is an exemplary employee because he went over and beyond to help me with my cabinet knobs. Ive been trying to get them cut and or find someone who could assist me with a tool or something. He took his time and helped me with all my knobs. He is what we as customer like to see when we shop. I do alot of shopping in home depot im always there. So Thanks to employees like Tom it makes shopping in the stores worth your while.Thank you so much
Review №5
2022-05-06I’m happy work with Home Depot
Review №6
2022-04-24Was told to go to customer service first to purchase 4 plastic adirondack chairs which were locked and stacked outside in front of the store. I was then told to wait outside and someone would unlock the chairs for me. After patiently waiting 30 minutes I then proceeded to find the supervisor to help me get someone with the key. She told me she had the key but needed to get someone else to unlock the chairs because she couldnt leave the inside of the store. I saw about 5 employees just standing around doing nothing but for some reason she couldnt get the deal done! After about 15 more minutes of waiting i finally gave up and went back to customer service to get my money back. As I was leaving the store the supervisor came outside with an employee to finally unlock the chairs but it was too late for me afer waiting 45 minutes. I told her to forget it I got my money back and she didnt seem to care or say sorry for the delay. I then drove to a local hardware store and picked up the same chairs which took me about 5 minutes. Moral of the story would be to shop local you get better service!
Review №7
2022-05-02It didnt appear to be as organized as other stores, but the staff was friendly and knowledgeable
Review №8
2022-02-04Worst Home Depot there is! DON’T WASTE YOUR TIME HERE! You can do your due diligence by search online to make sure the store has the items you want in stock. You get there, comb through the isles, beg for somebody to help you, only to find out they don’t have you item or items in stock. This has been an ongoing issue for the past three years that I’ve been coming to this poor excuse for Home Depot. The entire store is completely disorganized. They don’t have anyone properly stocking the shelves or keeping track of their Inventory. They don’t even update the system after we discover the product isn’t in stock. I’m not talking about a small amount, 10 or more listed in store. This is why Amazon is doing so well.
Review №9
2022-04-02One of the better Home Depot on Long Island. The staff is very helpful and professional and knowledgeable.
Review №10
2022-07-02Xelent place for big medium and small projects