In-store shopping
Yes
The Salvation Army Family Store & Donation Center in Rochester
Categories
Location on the map
Rochester, Monroe County, New York, US
Service options
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 585-720-1610
Site: https://satruck.org/
Site: https://satruck.org/
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:Closed
The Salvation Army Family Store & Donation Center in other cities:
Comments (68)
The prices keep going up and up here. Its still entirely donated products. When you can get it for less almost anywhere else..... Its a shame.People will stop shopping then theyll all close and will have no support for anyone.
Salvation Army discriminates against people with disabilities?Walked into the store and witnessed Manager calling police on a customer without a masks.😱😱😱I asked her what if someone cant wear a mask because of a health issue or disability. She said she doesnt care and those people cant shop, unless they wear a mask.Its a tragedy! What happened to DOING THE MOST GOOD?
This store is great. Wednesday is 50% off day, so I go each week to poke through the tee shirts and hoodies. Also have picked up some name brand jackets that would have been $150+ for 12 bucks!!
Its kinda overwhelming because everything is all over the place when it comes to the clothes. Overall its very good on pricing considering its all used.... or the ocassional new clothes with original tags! Its ALOT more reasonable than goodwill. I like this store alot and highly recommend. Just make sure you have a few hrs to spend looking and dont bring your kids they will get board.
Not sure why I give this place my things from time to time. Because when I walk in to grab something, I have to pay for it. Other than that, its a clean place. 🍕 here is a pizza. No charge
Doesn’t have a bathroom, and some of the employees have no emotion. Prices seem ok but always seem to go up and up each time I shop here. Good selection, especially on clothes
Prices gave gotten much more reasonable over the past few months
Large selection of clothes, housewares, and furniture. Excellent source for prom dresses and formal wear at a fraction of retail cost. Well organized and spacious store.
They are always closed before the time they put on their website
Fairly good selection and reasonable prices
Ok prices for a thrift store. Some things overpriced, some under. They dont sort clothes by size but by color so its a bit frustrating.
Super clean and very well organized. They staff were friendly and helpful.
Used to be a regular here years ago. Not here as much anymore. Good people managing this store and I like it.
Very very good selection for womens clothes their second hand furniture was very very well priced mens department was not too bad at all great selection for men to all around a very good store
Great place for Halloween stuff and the random grandson gift :)
Frequently has higher end merchandise. Prices are fair, the staff is friendly and informative, however the building itself could be a little cleaner.
It is always amazing to me. We have a great sale going on for this week.
Terrible. Snotty. High Priced and takes them 20 whole minutes to figure out whether or not they have a bathroom!! Never will I return here, I work for my money😤😤😤
The only things is there were no public restrooms right now.
Better prices than other thrift stores, and a great selection of gently used clothes and furniture.
Nice employees. Good selection of mens shirts. Very few pairs of mens jeans.
Prices are good, selection is all right, store itself could be kept cleaner.
Very clean and organized!!!I usually get overwhelmed by to my stimuli when I go into a store but not in this one... 😊
I loved it!! So many options of clothing!!!
I really donot understand your pricing, with our government causing so many of us money problems we cannot even afford to shop at your stores.
Well-organized, very nice people and nice savings on good clothes and furniture
Clean extremely large with more clothes furniture and children toys then Goodwill
I bought a shirt from there one time and got bed bugs from the place steer clear of this store it would not even give a refund horrible customer service horrible attitudes dont shop here
Nice staff, good selection of clothes and books.Thanks
Alot to offer, but sizes for clothing are all over the place
Very reasonable
I bought a table and it was at a lower price than what the tag had.
Always fun to browse around, everytime its new things
The clothing is normally in very good condition. The furniture too.
Prices are high considering that most items are old and outdated.
Very limited , poor quality even for a thrift store.
Great deals! So much stuff!
Always find a good value on items.
Huge selection and helpful staff
Good prices and big selection.
They should put the jeans in some kinda order.
It has a large turnover of different items.
Great clothes and dishes for cheap
I think the prices are a little high
Friendly staff. Large selection.
Has gone downhill a bit over the years.
Everything organized and a lot to find
Big selection on stuff
I liked this place!
Went to take some donation.
Love it
Must shop kind of place.
AWESOME to give and get#
Awesome
Awesome place!
I liked it
Big store!
Good place
Total reviews rating 4
68 Reviews for The Salvation Army Family Store & Donation Center 2023:
Review №1
2022-04-13Nice and orderly store. As is the case with many thrift stores there is a preponderance of clothes. This location usually has a fairly large selection of furniture as well. Kids toys etc are usually pretty slim here.
Review №2
2022-03-02I purchased set of very nice chairs from them. All of the personnel assisted me in arrangements to move them out over a couple days! Great price as well!!
Review №3
2022-02-05Rude old lady manager by the name of Sally. Just a nasty person. Makes you nervous in donating. I’ll never donate to Salvation Army again. This is just TERRIBLE customer service. Sally, how about a hello or a simple thank you to people who are donating hundreds of dollars of free items to your organization. You are a terrible representation of what the Salvation Army stands for.
Review №4
2022-04-19Ridiculous prices, for old very worn out items. First and the last time coming here .
Review №5
2022-01-04They have great stuff here got a nice table for a great price. Keion was great and very helpful! I will be back at some point to check it out!
Review №6
2021-03-10Went in to this salvation army and found an item on the kids rack that had no label. Proceeded to the front to ask the staff what the price was for the item. They asked what the items next to it were listed for to which I could not give a reasonable answer so they quoted me at 3.99. Then, when I went to cash out, another associate came to inspect the item and felt it was worth more than 3.99 and changed the price to 10 dollars saying that if this was Mens, it would be 40. Salvation army is not a barter business, they have no right to make changes like that at the register because of a perceived value placed on such an item by a store associate. Clearly dont need to shop here anymore and I would suggest others stay away as well. Support businesses that are honest and trust worthy. Apparently, salvation army has lost its way
Review №7
2020-11-17Out of all the thrift stores,this is by far the best. Best place to buy sheets. Every Wednesday they take 50% off four different colored tags!! So many brand names and clothing is in decent shape. Only downfall for the Greece store has no public bathroom.
Review №8
2019-10-19Fair prices, especially compared to Goodwill. Go here on Wednesday’s to get the most for your money on clothes. 50% off mostly all colored tags! Lots of selection! The “stuff” selection isn’t as good as Goodwill. Overall a good place with nice employees.Updated a year later:Still a large selection. Not organized by size which is a tad annoying. Biggest change is the prices. I would only suggest to go on Wednesdays when most tags are 50% off. I still think the employees are nice. New review is 4 stars instead of 5.
Review №9
2021-02-17Older man at the counter on 2/17 at 230 was extremely rude to a woman and her two children that didnt speak much english. He was very irritated and loud when she brought up a dress that didnt have a price tag on it and hit her with her credit card because she didnt know he was handing it back to her. Disgusting
Review №10
2017-06-23Can not go wrong. They had brand new clothing for great prices! EVERY WHENSDAY HALF OFF ALL CLOTHING.They also sell some furniture & nice stuff go very quickly!(Most of my clothing i get friends are shocked but i am there on whensday)