Delivery
Yes
Tim Hortons in Batavia
Categories
Location on the map
Batavia, Genesee County, New York, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Great dessert
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
University students
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 585-344-1430
Site: https://locations.timhortons.com...
Site: https://locations.timhortons.com...
Opening hours
- Monday:5AM–10PM
- Tuesday:5AM–10PM
- Wednesday:5AM–10PM
- Thursday:5AM–10PM
- Friday:5AM–10PM
- Saturday:5AM–10PM
- Sunday:5AM–10PM
Tim Hortons in other cities:
Comments (199)
I love Tim Hortons. I am an ice caps person for sure. Does not matter if it is freezing outside or hot as heck outside I cant get enough of there ice caps. Ive tried every flavor for every season. They all taste great to me.
Ive been going to this Tim Hortons for a while, and though it is a 15 min drive from me, its still my favorite one. The service is fast and accurate, despite the very long lines. Certainly a great place to get my morning java fix.
Cant wait till McDonalds has inside seating once again. Much better coffee at half the price. Plus their service is slower than slow regardless of how many people are in there.
The cafeteria is closed and they told me to place an order by p hi me for pickup but they claimed to not know the number. It was ridiculous.
Love the food and drinks, but they are so slow its ridiculous.
Incredibly slow service every single time. Plus drive thru employees are usually rude. They ignore what you say to them because theyre usually talking to each other. They make you feel like youre interrupting their social hour. Theres one woman that seems to be there week days in the morning, that while still slow, shes at least pleasant. Thankfully, this isnt my normal Timmys.
Very friendly staff. A kid named Pat, I think, was so helpful and made it fun and happy trip.
Today i was served by rebecca (im not sure if thats the correct spelling of your name) and she was amazing. not only did she make and take our orders perfectly (not rare but noteworthy), her energy was also just so inviting. while she remained professional, rebecca was fun and kind; even going the extra mile to bring our drinks out to the table. it wasnt only us either, i saw her interacting with other customers with the same friendly and sociable energy, helping them out, taking extra steps. im not normally the type to leave reviews but rebecca left such a good impression that i just needed to. thank you!! hope youre having a great day love😊
Cant make a simple ice caramel coffee and took it back in to fix it and refused to help me. Cant stand tim Hortons by Wendys other one over by tops really helpful.
No matter what time of day there is always a long line at the drive thru. Because of this I tend to hit dunkin more often. Still doing 3 stars because they do have good coffee!
I have NEVER had a good experience at this Tim Hortons. there is terrible customer service in the drive thru. they will cut me off before i am done ordering and rush me through ordering my stuff. and i can not count how many times my order has been messed up here. i gave it one last shot, but i will be going to dunkin’ from now on.
TLDR: Go to the other Tims in town for a better experience.This Tim Hortons rarely gets the orders right and on time. Im one of those that go to Tims for coffee at least 2 or 3 times per day.Well worth it to drive 5 more minutes to the Lewiston Rd location.
Would be way better experience if my drink was made the same every time its very inconsistent. everyone should be trained the same ! 2 of the same coffees made two different ways ? From look to taste two completely different coffees
Delicious food, very slow service due to a broken speaker. Messed up our order.
Picked up an order which still was being done when arrived the lady was patient enough to allow me to check with customer for my side showed more than what I received but the order was correct
I went through the drive-thru, and ordered three cups of coffee. Two extra large triple AAA, and one large Double-Double. They all taste it black. I then went back inside to get replacements, and then they still serve me black coffee!!!!!!!! Not a good experience, Ill never go there
I am giving this location one star. Not because of the food, cleaniness, or the wait to be served. All of those categories were wonderful. I am giving one star because of the rudeness of the staff . I am so tired of feeling like I am bothering the staff in many locations when I place my order. Today Amy never said a word to us, nor did she make eye contact. She had on the face of misery and did not even say your welcome when we thanked her for our order . Tim Hortons you may need to looking into retraining your staff.
It may be my personal opinion but I am tired of being asked is that all when placing my order. The cashier was friendly.
Nothing horrible they have always had just a small selection and door dash only offers less than half the menu not their fault just wish they had more to choose from.
Creamer machines arent calibrated properly, way way too much for a one cream coffee. Also definitely understaffed or poorly coordinated. The employees themselves are trying so I dont blame them.
I always find something missing in my order. Today I paid for a muffin. Which I did not get. I understand it is busy, but someone needs to pay close attention. Then its not even worth driving back to get it replaced. Just use the money to send a child camping!!!
Ordered coffee and 20 pack timbits half coco and half plain. They tell me Im all set get to window. Lady tells me they are out of plain and dont have enough coco to fill the 20 pack then suggest glazed plain. I say ok sure and then she comes back and says they are out of those as well. So I say Ill just take whatever you have for coco and she rolled her eyes. Comes back charges me hands me the food then says I just filled it with pumpkin spice wich my sister who I was getting them for hates pumpkin spiced. Needless to say will never go to this tim hortons again and I dont say this often but hope she gets fired. I am a customer I am the reason you have a job. Im sorry you were out of stuff and it was an inconvenience for you but. It would have been better for me and her if she would have done as I said and change it to a 10pk of coco timbits and not just do whatever she wants.
Fresh donuts, hot coffee and delicious sandwiches - everything you need for a pit stop on a road trip. Friendly staff prep your order quickly. The restaurant is clean and has a great selection of treats, not only donuts, they have ice cream too!
Great food and the price is exactly what you want to pay for the service!
The worker was pleasant and service was timely.
I came to tim hortons to treat myself and I rarely come to this location due to issues in the past. The woman on drive through was extremely rude and I never received my receipt so I was unable to do the survey and advertised on the window. I tried to order a french vanilla cappucino and she was extremely rude and told me it was an iced capp that i was looking for. I tried to describe what I wanted but she pushed my order through and when i pulled up to the window she whipped my card out of my hand and i felt as if my items were being thrown at me. Over all it was a very bad experience and I do not think I will be coming to this particular location anytime soon.
This is one of the best (if not the best) locations out there. The owners take very good care if this place and put pride into what they do. The staff is always super friendly and efficient. I frequently visit this location and its always a great experience.
Ky breakfast sandwich tasted like a fake egg taste and the line was long but donuts are always good there.
The tables were dirty, I couldnt find any napkins, they were also out of hash browns at 10 when this place is known for serving breakfast stuff all day. Not to mention the ceiling was yellow and the windows were all smeared, definitely not well managed
I didnt care for this time hortons, the drive thru window attendant asked what the driver wanted 4 times and was very confused and driver was speaking clearly, kind of frustrating. Got to the window and she asked the order again 😂. Tim Horton coffee is the best though so its worth it. Really busy road though.
They need to move faster! Dunkin donuts gets there customer in and out no long waiting!!!
I got a cup for a sovinuier and they lady said you can go to Walmart and buy this for $5. She was also very augmentative because we got a dozen donuts and we asked if we can have a couple *2-4* and she said were limited on glaze donuts and you can only have one. The table we sat at was not clean...
Out of the five cups of coffee I get there a week,That is a large dark roast to sugar , Two to three cups a week are wrong. Did not know pouring coffee could be so difficult
This Tim Hortons is clean, has good food, and friendly staff. Two stars for terribly slow service on a consistent basis. The staff tries hard but this restaurant is inefficient in the way the counter is laid out.
Mixed bag here. The place is either nicely clean or depressingly filthy when you walk in - fingerprints, grease smears, and crumbs everywhere. And thats an indication of how your food will come out - great or missing ingredients and cold. I dont go through the drive-thru anymore.
Food was incredible and ice Capps were made just right with lots of whipped cream. Will definitely visit again
If you dont mind the quality of your food being different every time you come by, its a great option. Sometimes itll be burnt, other times youll have almost raw bacon on your breakfast sandwich, or barely any cream cheese on your bagel...but for the price you really cant expect it to be gourmet.
Stop here on a Saturday afternoon, it was not busy at all. Every single table in the place was dirty ( had to wipe table off before sitting down)along with the floor under most tables a few people said something about the tables and staff didnt care claim its dirty like this even when the boss is here. The staff better learn how to clean or people are going to stop coming here.
I tried a glazed donut from here and it gave me explosive diarrhea! Yucky! No thanks!
Great coffee, borderline addicting actually. Only thing I cant stand is the slow moving drive thru line in the morning on a daily basis. Everyone has to get their fix I guess.
Good coffee. Okay food. But always to busy. A good problem for them to have but very inconvenient for me
I ordered a hot tea with lemon. Not only did I wait 10 minutes to get it but when I got home, I had a tea with lemon & MILK. Lets see what happens when you mix lemon with milk. A cup of curled MILK. Thanks for wasting my $2. Hire people who at least know some chemistry.
Is it really that rare not to get old hash browns that are rocks? Lol sheesh
Don’t get me wrong I love Tim Hortons but I’m not happy with the fact that the one in Batavia is supposed to be open 24 hours but no when we got there I called and they said they don’t open until 4 am so if that’s the case they need to change the time because that’s false advertisement!
Amazing Friendly Drive through Service. Hot fresh Turkey Bacon Clubs, cold iceless Cokes and fast friendly service!
They have a drive through lane that no one in batavia follows. So should you actually get into it , expect a 20 min wait and for every entitled person who thinks they dont have to get in line to cut you off in line. Wont ever return to this one
The card machine in the drive through has been down for quite some time. After waiting long enough in the drive through, i thought since there was a line it would be fixed by now, but NO. i waited forever just for my card to be refused yet again, instead of them just walking it over to the other register to ring it up, little becky blatantly refuses and insults the idea.. clearly its too simple a solution for her. This is a problem for a parent who doesnt want to lead a bunch of toddlers across a busy parking lot, and could also be very inconvenient and perhaps dangerous for any people who suffer disabilities since your parking lot sucks. they think they can get away with this being a small little city but even the mcdonalds here has a working ice cream machine.
Sunday evening and I just had the BEST strawberry cheesecake ice cream ever! The flavor was just like real cheesecake! And a large is more then enough for 2 ppl! So worth $6.00!
When I called this place this morning to see if theyre open I was told no only drive-thru but when I explained that Im a truck driver the guy was more than happy to take my order over the phone and sirveme curbside thank you it was deliciousBusinesses like this are the ones that will be remembered even when this plandemic is over
Im not pleased with the change of hours. The drive thru bush needs to be trimmed, Im a regular and it scratches my vehicle when Im forced to use the drive thru. I like the coffee so I continue to go.
The Blackberry mint refresher is so delicious.
Tim hortons is my go to morning stop. Their food is remarkable and I love their iced coffee and iced capps. My toddler adores their frozen hot chocolate and frozen lemonade. They have an array of ice cream and food options that never disappoint.
Great establishment. Very friendly at the register, quick to receive food and drink. Grateful to have a place to hang out.
Had a good selection of donuts etc for the time of our visit. The person taking our order inside was not very pleasant though.
I wish there was a Tim Hortons in Rome New York I love Tim Hortons their food is the best food there biscuits are the best biscuits the Farmers breakfast wrap is my favorite with bacon of course and they have a turkey bacon at club that is off the charts amazing with a iced caramel macchiato with a little bit less caramel that is my favorite all-time lunch favorite and of course or regular coffee is good too is always a pain in the ass its like going to Walmart and trying to order something
No long lines, in stock items, hot coffee and friendly workers, despite being short staffed
Very friendly staff. Easy to get through the drive-thru with a longer waiting line unlike other places.
Good food quick and ease great for a quick breakfast or lunch.
Excellent service and sandwiches made quick. Really great place for a satisfying portion to go or stay and eat. Lots of parking and right across from City Hall in the heart of historic Batavia
I met a friend here for coffee and everything was great. I may or may not have had a donut as well as my usual tasty coffee.
Love Tims. The best coffee and Apple fritters around. There Club sandwiches are the best.
Nice hot coffee but my bagel was lukewarm. We ordered in the store so it should not have been anything but hot.
Its always nice to visit Tim Hortons. I know Im in New York!!!. Keep up the excellent hard work Tim Hortons, you guys are Gggrrreeeaaattt!!!
Awesome ice coffee
Coffee with a girlfriend and my favorite peanut donut
Very slow service! 8/10 times my order is wrong! Sometimes they dont have the chocolate tidbits because they ran out! Ive stopped going to this location.
My waitress was amazing she did not charge me for a donut and gave me a senior discount. Im 15. She was freaking amazing
Great Tim Hortons location. Staff is polite and helpful; restaurant is clean and food is good quality for the genre.
Long drive through lines and many times are out of a food I want....but overall a great place to pick up a snack or meal!!
Coffee is wonderful, hot delicious and the way you like it. I say Treat yourself today
Seemed to be out of a lot of stuff out front when I went in so it took a little time for them to get stuff i ordered from the back but the food/ice cream was good
Good coffee, good food, clean building, nice employees. No reason to complain
I asked for ten chocolate tim bits and the lady counted to make sure there was enough and there was but she gave me assorted and I am sooooo mad haha
One of only a few 24-hour places in Batavia. Unfortunately they seem to run out of food late at night around 11pm. Dunkin Donuts down the street is actually a little better, but not open 24 hours a day.
My egg, sausage, cheese muffins were a little overdone with a burned aftertaste. Disappointing...
The drive through was pretty long. But it went pretty quickly. I was pretty impressed. The staff was friendly. Food was great.
In the morning they are awesome. The afternoon shift is slower and needs a little work never had a bad coffee
Good local chain. Parking lot is not always the best for navigating. Love the coffee and breakfast sandwiches.
I love Tim Hortons coffee and the entire menu!!!
Bagel was barely toasted. No napkins, had to wait in line and ask for one.
Good food and service, but replace the drive thru intercom. The employees cant hear anything.
The drive thru is always sooo sloooow
Very friendly employees, almost always fast service, and they make my coffee exactly the way I like it every single time!!
Love their coffee and their donuts. Friendly workers. Very clean.
At least three times a week the copies wrong and then they tell me that thats how I ordered my coffee Ive been ordering my coffee the same way at Tim Hortons for 20 years dont tell me I ordered my coffee wrong
Would give zero stars if possible. Absolutely horrible service with a 20 minute wait. Will not be going back to this tim Hortons, ever.
Coffee is always fresh and great prices. All time favorite place!
Love their coffee. Always quick and ready to serve u
Good coffee/doughnut place with nice supporting menu. Clean and efficient.
I havent gone to this one in a while because it usually messes my order up. after months of not going I went back and they messed my order up.
Good for coffee, quick meal or snack and plenty of other drinks too.
Not so much fun since the Cold Stone ice cream is gone. But the bagels are still good.
Coffee sones real hot sometimes just warm
I love the teas really good. All the tables were dirty last time I went though..
The coffee is bad but the doughnuts are good enough
Went here later at night (8ish). Horrible service. Cashier didnt acknowledge you were there or even say hello and coffee was awful
Good food and delicious drinks. Only complaint is the drive thru is to slow.
Staff is always friendly was sad that they were out of raspberry timbits its my one indulgence once a month
Great staff, awesome coffee. What else can ya ask for lol
Team members very nice! Occasionally mess up the orders but always ready to make it right!
Excellent coffee, all day breakfast sandwiches...and this one has a cold stone in it.
Very slow service and order was wrong? Happens every time we go to this location!
I come to Batavia Tim Hortons whenever I am in the country and visiting friends in the Batavia area. I miss not having a Timmys!!!
Timmy Hos is THE place for coffee!! This location always has great customer service and your satisfaction is always guaranteed
Very slow drive thru
This Tim Hortons is better than the one in my town. This one still has garlic bagels!
Good coffee and ice cream options, but really crowd it in the mornings.
Best turkey club for real and best doughnut holes
Awesome donuts and coffee eh?
Service was great
Great coffee! Good breakfast and lunch items.
EVERY CUP OF COFFEE IS PERFECT ALWAYS TASTE GREAT, THE BAKED ITEMS ARE FRESH
Long distance son getting to visit once in a while. Always delicious coffee
Their Boston creme is the best, as always.
Coffee was fine just like I asked for
Great coffee! And good food, reasonable pricing.
I go to Tim Hortons ALLL the time and I LOVE ITTTTT! TIMMYS IS THE BEST!
America runs on Dunkin The End.
Grilled cheese panini wasnt even warm and found a long hair inside the panini
Slow drive through, the girl was more interested in complaining about other staff than waiting on the customers
Panini machine is always busted. Its to bad cause thats the only reason I go there.
Didnt have what I wanted had to order something else
Very nice place,great crewof workers,fast service,and good food !
Mac n cheese with chili is an everyday thing for me.... FV ice coffee, triple triple
Coffee is ok at best . Donuts are not very good
Nice cappuccino but the place is too cold.
Gotta love their coffee choices !
Best breakfast
Love this place on Rte 16 in Yorkshire. Coffee is just right.
I love donuts. I hate waiting in line.
Great place, Supervisor Ashley is so friendly and accurate with my order!
Everytime my fiancé asks for exspressi they never have it
Always great coffee!
Daves store on main is awesome clean and fresh Dave is one of the best
Service great but long lines make it slow.
They have the best turkey bacon club sandwich ever
They always make my food and drinks right and not a very long wait time!!
Good
First experience ever at a Tim Nortons. It was wonderful.
Its a typical Tim Hortons: good coffee, donuts. Its what you expect.
Very good and fast service and is fresh all the time
Always stop at Timmys when traveling in WNY
Love my Time coffee!!! Over night girl is awesome!!!
I love Tim Hortons I miss them not in Pittsburgh
I LOVE TIMMY HOS...GREAT CUSTOMER SERVICE, FAST AND ACCURATE
Very clean and quick, decent sized dining area.
Great food, slow service sometimes
OK, but we always stop for the Cold Stone ice cream. Not there anymore! So long.....
Quick service and good prices.
Love the coffee and sandwiches
Worst drive through ever! Plan on 30 minutes even if just a couple cars.
Good coffee and foods and free Wi-Fi!
Sometimes the food is okay most of the time its overcooked or stale and they run out of everything
Most of the employees are friendly only had one bad experience with a cashier
BEST COFFEE! ONLY THE MOST AWESOMEST PEOPLE EVER!
Good coffee, good people, nice place.
Newly remodeled. Very nice. Great service.
Nice place to sit and eat and drink coffee
Awesome always West side👍👍 Midtown horrible always slow & dirty
Great Mocha iced coffee
Best coffee in town apart from small shops.
Good breakfast sandwich and great Hazelnut.
Great coffee, and friendly staff.
Amazing coffee and friendly employees.
One of the few Hortons that have Canadian maple doughnuts.
Love! This is an amazing staple for when I come back to NY!
Best coffee around and good sandwiches
Nice Clean place Service a little slow during busy times
Love getting ice cream after hockey here
Not much to say about Tim hortons. The store was clean and no lines
Always busy prices are getting to expensive.
Healthy options. Good prices. Nice lobbies!
Usually slow long lines, un happy people mostly.
Too busy to get service. 30 minutes plus wait In line. We left instead
Its a tim Hortons. Staff could be way friendlier.
Just had it for the first time and Im in love
Awesome service! Delicious food!
Just very inconsistent service. Sometimes they are out of products.
Newly renovated. Place looks fantastic!
Friendly service, good food
This location typically has very long wait times.
Very poor service , never get what you order
Nice service and good food!
Employees were arguing a bit with each other and limited speaking to customers
Coffee is fresh all the time!
If the waits were not so long would be 5 stars.
Good customer service. Fast paced.
Employees behind the counter have gotten snotty as of late
Messed up my order big time
Total reviews rating 4
199 Reviews for Tim Hortons 2023:
Review №1
2022-06-23Always love the coffee. Service was pretty good this morning. The place could us a little more attention to cleanliness. Several doughnuts 🍩 laying in the bottom of the display case. To be fair I dont know if the manager does a complete inspection periodically during the day. I might stop in tomorrow to see if those runaway doughnuts see still there.
Review №2
2022-01-23By far the absolute worst Tim Hortons I have ever been to. I love Tim Hortons coffee but the 30 min wait to get it is not worth it. Also there is no way to get out of the line if decide you want to leave
Review №3
2022-02-25This is a good place!!! The hot chocolate always fresh! The only one in town that doesnt taste like water... they actually spread the cream cheese and cover the bagel.
Review №4
2022-01-13So let me start off by saying they are short handed. So is everyone else doesnt excuse the lack of customer service that we got. We waited several minutes for someone to come to the speaker. Not sure what they were doing but the sign said dining room was closed and there were no other cars around so idk. When the woman got on the box she was very rude. This is only my second ever at a Tim Hortons but will probably be my last. Keep in mind I live in Atlanta. I ordered one small drink and one large. She gave me my total which sounded wrong but I have been traveling since 2am so I was tired. We pulled up to the window and waited another several minutes. We were never greated nor were we given a receipt. When she came to the window she still had an attitude and had 3 drinks. So she made us wait while she made the drink for the car behind us. Her mask was not on correctly because I could see what appeared to be what I call bull ring piercing in her nose. All in all this was extremely disappointing as my wife who used to live in the area raved about it and was her only request on what was a very sad trip for us. Do better TH please
Review №5
2022-05-27Who doesnt love tasty coffee or refreshers on the go! Always quick kind service!
Review №6
2022-04-09Only coffee place Ill go to. I usually only get an iced coffee double double and an apple fritter. Always so sad when I leave this area of NY and know I wont be able to get my fix.
Review №7
2022-02-12The Best coffee Ive ever had
Review №8
2022-06-29Friendly staff, slower than the west side location. Ordered a sausage egg and cheese bagel, received a bacon egg and cheese biscuit
Review №9
2021-08-18I stopped in at this Tim Hortons location for the first time today as I was passing through town and wanted a coffee and something to snack on. When I approached the register I was hit by the most putrid smell from Rebecca the younger girl on the counter. It absolutely made me lose my appetite and I was happy that I was wearing my mask to disguise the disgust on my face
Review №10
2022-01-15Woman in the drive thru was extremely rude. When I asked for my debit card back she threw my debit card at me. Will never go back again.