U-Haul Moving & Storage of Homefield in Yonkers
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Yonkers, Westchester County, New York, US
Site: https://www.uhaul.com/Locations/...
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–8PM
- Saturday:7AM–7PM
- Sunday:9AM–5PM
Weve used this facility for 3 years and must say, it was a great experience all around. Thanks U-Haul!
If you are looking for problems, headache, dealing with rookies or a lot of nonsense... I will recommend this place but if you dont want none of the above stay away from this Uhaul and their personnel.This is no BS!
No Problems, Renting/ Returning, Fast Service!
The associates there are very polite and professional. Their explanation of my storage unit was thorough. They answered all questions I had. The property is clean and well kept.
Super friendly staff and they had all items and materials ready to go.
Very easy to purchase items. Very nice gentlemen helpful and courteous. They deserve raises
Awesome, had what I needed and the sales person was so helpful!
They are priced the same as others in the area. You are charged extra for after hours access (7p-10p)and ground level units. It is a U-haul drop off location, so it made it convenient to move and store my overstock. Parking is limited and sometimes taken by their rentals.
Decent storage space for cheaper than near by competitors. There is very limited parking. Not enough carts for the amount of people here. Friendly staff. Some guy on the second floor is running a grocery store out of one of the storage spaces.
Good prices compare to other o es that are doble the price for the same size room
I had a good experience with this company and location . I came here early on Sunday rented the truck I needed after expert advise from the staff then returned the car at the drop box which worked out well for all of us
Worst customer service ever! Rude and disrespectful. Store your stuff anywhere but here.
Fast and easy .. very experienced staff. In and out in no time.
We rent a double stall for storing parts for our business. The building is always clean and dry with adequate ventilation. There are always carts available to use to move things around. You get assigned a code for the door which is accessible 24hrs a day. All storage is ADA accessible as well. There is also a unisex bathroom that rivals the one in my house..
General manager was the rudest person ever, didnt want to rent me a u haul because I had an out of state license tho she was making faces at me long before she knew this, out of state license has never been an issue before, I will also be calling corporate about the racist manager, do not rent from here!
STAY AWAY FROM THIS LOCATION AND THIS STAFF. RENTED A 9 VAN IN AUBURN TO MOVE TO YONKERS. WAS ONLY CHARGED LESS THAN $250.00 FOR THAT AND I GOT OVER 300 MILES AND 3 DAYS TOTAL USE FOR THAT. ASKED HOMEFIELD UHAUL HOW MUCH THEY WOULD CHARGE ME FOR A 10 TRUCK FOR 6 - 8 HOURS AND THIS LOCATION WANTED ALMOST $500.00 AND THE SO CALLED MANAGER, SHE TOLD ME THAT IS BECAUSE THAT IS WHAT THE OWNER WANTED TO CHARGE ME. NEVER AGAIN. YES, THEY ARE RIP OFF ARTISTS TO THE VERY MAX. NOT EVEN REALLY WORTHY OF A ONE STAR HERE.
Easy to reserve a truck. Kind and courteous workers, Easy to drop off, as well.
Forst and foremost, the rolling staircases are a significant hazard - they dont roll easily over the uneven cracked/patched concrete floor, none of them lock in place so they roll while youre on them, at least one of them is bent and tips while youre at the top, and they all seem to be different heights, none of which are quite appropriate for getting into the elevated storage lockers.They were unable to give me a second access card to get in - the reason I was given was we cant give you a second card because we can only give you one card. Well-spoken, young sir. I had been keeping one with me and wanted one for my wife so we could each get in if we needed to. Apparently this is against some protocol.The security is kind of a joke - it works as long as everyone makes sure the door completely latches closed (it doesnt by itself), and makes sure someone doesnt follow them in through the rolling door (admittedly I have come in without swiping my access card). The cameras at least give an illusion of security, I suppose.Only reason I gave a bonus star is because theyre the least expensive option in the area near my home. If I were at the top of one of those staircases writing this, it would be a 1 star...
Nice location. New vehicle. Helpful staff.
Horrible. Worst. Experience. Ever. They said the person before me never returned the truck. I had a mobile keypad pick up at 8am. The never sent me a pin code, i had to wait till 9am for them to open. They then gave me a smaller truck, I needed the bigger one. They also mismarked the mileage out odometer, tried charging me and extra 30 miles. I contacted customer support, of course they never got back to me.You would think they would call you to let you know there is an issue with your reservation? What is happening to costumer service these days? It’s a long lost art....
A little pricey but great professional service
RIP OFF ARTISTS TO THE MAX!!!! USED A 17 FT MOVING TRUCK....TOTAL OF 4 MILES PUT ON TRUCK....NEEDLE WAS STILL TOUCHING THE 1/4 TANK THAT I TOOK TRUCK WITH AND CHARGED 32$ THE NEXT DAY!!! NOT EVEN A 1 STAR RATING!!!
I left new boxes in truck in a rush to finish and called first thing the next day and they promised to hold them. When i went to pick up a few days later NO ONE has any idea what i was talking about. Manager never called me. So frustrating
The place is clean and safe. The staff is professional.
Didnt have the truck we requested.
Friendly staff, good service.
Never a problem. Clean bathrooms and warehouse.
Besides the fact that Isaiah was super helpful on 8/1/19 when I bought supplies for my sons move, I am so grateful that he was kind enough to watch my iphone which I left there. He traced it back to me when he recalled our conversation. You do not find too many people who have the decency and character to do such a thing. I consider myself blessed. I am a forever customer! Thank you Isaiah!!! Mindy G.
We are victims of Covid-19. We called to explain to the manager, Charlynette, that our late fees and auction fees (which she agreed to waive in a prior conversation) needed to be amended. She immediately turned nasty saying she called us & emailed many times (she hadn’t, not once) and that she added fees and they would remain. She stated U-Haul was doing nothing further to help Covid 19 victims. Meanwhile, we are in NYC and aren’t even in phase 1. She told my husband “doesn’t even understand what he’s talking about” and that U-Haul is an essential service.We asked to speak to someone else. She replied in a nasty tone “Call anyone you want. They’ll just send the call to me.”Meanwhile, Charlynette is a manager and U-Haul is not a franchise. Customer service has said U-Haul leaves these decisions to their manager’s discretion. So her claim that “U-Haul isn’t doing anything further” is incorrect. The decision resides with her.Apparently, Uhaul is ok with this disgrace passing as customer service. This woman’s name is on many reviews around the internet, none of them positive.
Good place for storage.,safe ,secure
VERY HELPFUL GOOD SERVICE
I go here all the time whenever I need dolly.
Good se vice, no issues.
Hidden prices and sneaky charges
Good start to the day
Not helpful at all👎
Nice Places
Good place.
Fast in and out
Bad setup
The worst
Very good service!
It is not a good attention to me, it seems that the man was from Guatemala but the one who works on Sundays
Total reviews rating 4
53 Reviews for U-Haul Moving & Storage of Homefield 2023:
Review №1
2022-02-22Have been renting storage space here for years, no real issues to note. Dont have much interaction with employees, as I have auto pay and 24 hours access.
Review №2
2021-09-14Their service its super excellent. One of the best uhaul places I ever visited. They have plenty of trucks. And the people that works there they do their job with full commitment to top service to the people that needs their service.
Review №3
2019-02-02Got what I needed and the lady there was very nice
Review №4
2022-01-16Pleasant experience, staff very knowledgeable and patient. Especially when theres only one person multitasking. Clean, sanitized place.Update: Storage area is always clean.
Review №5
2019-12-20Horrible customer service experience!! If you can, avoid this location at all costs. The woman in charge of that place and her stuff are very unprofessional and rude. They have no idea how to treat their customers. Please someone train these people, they are not doing anyone a favor, we pay for the service so the least we expect is respect and a descent service.
Review №6
2020-05-30Great service
Review №7
2021-08-15Clean and spacious with plenty of parking. Easy access in Yonkers. Reasonably priced. Rental vans and trucks available to assist moving needs.
Review №8
2021-08-14They did me dirty and cancelled my contract without notifying me first. I moved next door to Public Storage. Much better customer service.
Review №9
2021-03-15Horrible Service... I have rented from this company for years and have never had such a terrible experience as I did with this particular location. I did not want to rent from this location in the first place but due to the company rearranging my reservation for truck availability they moved me to this location to pick up my truck and when I first drove onto the road I had to pull over and call them about how badly the alignment was off and how dangerous it was and it only got worse and worse from there. 24 hours with their truck that shouldve never been rented out was enough to make me never want to use this company again. It is two months after I had rented the truck and I am still dealing with unauthorized charges to my card every so often and have to call customer service to repeatedly explain the recurring situation and have it corrected. The ONLY helpful person in this location is Charlotte.
Review №10
2020-10-08Service was fast, the staff members that were present for my reservation were attentive and very helpful.