Western Beef Supermarket in Bronx
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Bronx, Bronx County, New York, US
Site: http://www.westernbeef.com/
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–9PM
Western Beef Supermarket in other cities:
UPDATED LONG OVER DUE: while for the most part this store’s staff remains pleasant, courteous and helpful with overall great customer service, where the company went wrong was bringing on a supervisor named Shantel. This girl has shown up unhappy to be there since the day she started I’m guessing over a yr ago. She’s miserable each and every time a cashier has to call her to do her duty. She has no since of customer service, never acknowledges her own mistakes and often makes excuses with an attitude and it’s been obvious she hates this job and probably the only convince is that she has flexibility to walk up the street to work. Let me stress that she is in no way a reflection of other employees or the store in whole. I have known the other managers and they are all consistent in their professionalism and courteous approach to their job always eager to help resolve any issues. What Shantel should do is find a skill and move on to be happy. I will leave my prior review below as I don’t one one unhappy employee to spoil the reputation for the entire store. This is the last thing I want to do but communities/shoppers rely on reviews and at some point enough is enough as I’m not alone on this particular message. PS: I have limited my shopping at this store to maybe once a month and then only for water as like most the meat department is still something I don’t trust. Prior yrs, I shopped this store for decades.PRIOR REVIEW WILL RENAINThis location has grown soo much over the last 2 yrs. Customer service is @ 💯. I really mean this, it feels like a neighborhood grocer. Really wish they hadn’t relocated Jose from meat department to another store though, I loved the extra attention Jose gave to insuring you left happy with the quality of your meat. Over all, great store to shop, staff on every level is personable from time you enter to check out. Great job!! Keep up good work!!
No stars this supermarket should be stripped of there wic license i came in to get wic sor my babies whom have certain allergies but eat the honey bunches of oats to which a jose gonzalez alledgedly a store manager denied me the purchase of this cereal which is the only cereal my daughters eat. A female line manager called a boss at home whom i was given the phone to speak to and i was told i could have upon my producing a book from wic which proved i was right at the register this jose gonzalez made a scene in front of other shoppers and i requested he give me his full info so that i can notify wic of his denying me the items that are on wic. Not professional he has a personal issue with me from other westernbeef located under westchester train station.
Everything I purchased was old. With a week everything but the milk spoiled. I use to really like this place a lot. I use go every month. I went on the third of August. And now no sales every price went sky high. No decent meat, no oil no ice teas in case it was terrible. I brought 6 ears of corn. It didnt even last 2 days it turned green and slimy. I will not be going back ever again. Untill they to the kind groceries they use to have. That place is awful. Use caution when visiting
When I shop I like to be in and out. Lately they have been moving things around all the time. Once in a blue they move the milk and egg section. They are clean, some what organized. The big issue is the cashiers sometimes. There are a couple that are fast and accurate but then there are others that talk to you and stop what they were doing, reviewing all your items (one told me that an item I was purchasing 4 of gave her diarrhea and I should reconsider-- the item was salad), and the biggest is when some of the cashiers are lazy to look at the roll in front of them for the produce item so instead they yell at their coworker to have a convo about the cilantro, the code, and anything else. To sum up my experience is great until I get to the cashier. I literally have to practice much much needed patience because it can be frustrating.
Its Christmas eve, and as expected this location is very busy. The shelves are being replenished as they are emptied, & all hands are on deck. The only issue is the lack of check out registers. It is aggravating to wait upwards of 20 to 30 minutes to check out. The lady that checked me out greeted me with a smile, and carried a short pleasant conversation despite seeming to be very overwhelmed. I understand that companies are cutting back due to covid, but I think that during busy holiday seasons, all registers should be open to accommodate the customers as well as the employees. Other than that, I shop here rather often because its well organized and I know where to locate everything.
Had a very bad experience in Western beef today. One of the supervisors had three black teenagers followed. When I asked why they being followed the guy said because they look like theyre going to steal something.... this seriously needs to stop our kids deserve better
This place rules. Coming from the suburbs, where grocery stores are invariably bigger, better stocked and cheaper than the city, this is like being home again. Great selection, low prices. Plus it has an actual butcher shop! Amazing grocery store. Also has an impeccable selection of Jamaican specialities if youre into that.
I give the place 5 stars, but there employees in that very disrespectful place like the one that attended me today and since I got in line I saw that this girl had a bad attitude with customers, I think people like that attend to Clients have to have a nice appearance with people and experience working with people, I think that if she has a personal problem or with some store staff, she should handle herself better, and not be so rude with people and be nice! It is the 3rd time that I visit the place and I take this unpleasant experience !! jameoni
My overall experience is fine, I can only get there late in the evening 8:30p. They close at 10. But my problem is, there is one guy that works there that has to rush all the customers out. Most stores leave their customers to continue their shopping, without rushing them out. This is the only Western Beef Ive had this experience with and I dont like it. So my rating is only a 3
Went to specifically buy 2 boxes of outshine lime pops and they were melted all in the bottom of the box. I refuse TO buy from a place that re-freezes merchandise after it has melted....SUCH A DISAPPOINTMENT. I REFUSE TO SHOP HERE AGAIN WHATS THAT TO SAY ABOUT THERE MEAT DEPT I dont want to even try
Great fresh produce section, wide variety of pastries and their own bread. They carry their own brand and many others. The only downside I would say is the meat section which is extremely cold and it makes it very uncomfortable for you to concentrate in shopping because its too cold.
Decent employees, big variety of produce 👍 update I had a misunderstanding with a employee and I feel they should have more decorum when addressing a consumer because quite frankly Im a economic benefit to the establishment, Whenever you buy something, you enter into a contract. For a contract to exist, you have to offer to buy something, the seller has to accept your offer, and something of value has to be exchanged.Lawyers refer to these elements (essential parts) hopefully the managers will address this issue❗ Thursday Nov 4 2021
The security in this supermarket is trash all they do is hit on women and not do they job. I see people steal all the time and nothing is ever done about it. Crack heads are always out in front asking for money but Unfortunately this is the only supermarket close enough to shop in
I love going food shopping with my mother here she always finds everything she needs but me on the other hand don’t. I am vegan. There isn’t much I can get from here but don’t get me wrong you can find various things like the almond milk, the Earth dairy free butter which has been my favorite for a while now and when I found out they carry this item I’ve been going to get it here!!!! So I’m just suggesting that adding things like Dairy free Cheeses, meatless paddies non gmo, perhaps some non diary bread would be amazing. Because believe it or not the Bronx is also filled with many vegan who in reality don’t have many places to go food shopping for some kitchen/fridge must have essentials. I think it’d be a great idea to target this area not only for overall health but as a business establishment an expansion like this is definitely noticed!
Its at a convenient location to where Im staying. The prices are more affordable than other nearby supermarkets. Staff are very helpful,they keep the store stocked and you can always can a cab if you need one with friendly people. At the Western Beef on 104 Prospect; Bronx NY.
WB is a great place to shop fresh produce. Large packs for who have big familys. But one thing why i didnt give it a 5 is because the workers at the cashiers are rude not all of them but the majority. They need to go to school and practice how to talk to ppl and greet with a smile. Some of them look as if they bring there fam problems to work. Ppl need to separate work an d home prblems.
Very large assortment of fresh fruits, vegetables, spices, cold cuts, bakery items (many freshly made on premises, and loads of hard to find groceries. A great to do family shopping with a large parking lot that is never congested. I love this place and the low pricing
Prices are too high on something’s, not well kept sometimes, bearly ant sales, horrible quality meat; I’ve brought rotten/soiled meat multiple times from this store, and their produce section could be a lot better and fresher. I also feel like sense they know that they’re the only grocery store/supermarket in the area and in the vicinity of a lot of low income people and mostly the elderly they raise their prices knowing that these people don’t have anywhere else to go and are spending all their money here for everyday things that’s they need. Other than that majority of their staff are very nice, polite, and friendly. I feel like this because my grandmother has been living in the Bronx almost all her life in the same area and ever since I was very young she would take me with her almost everyday, we’d walk to western beef and go grocery shopping sometimes two or three times a day and as I’ve gotten older we’ve realized that this place is taking the money of the people who live around here and that their prices don’t need the be so high if they “know the neighborhood” so well maybe they should help it and not hurt it. I live upstate in a more suburban area where lots of wealthy people and our supermarket and grocery store prices aren’t nearly as high as they are down here in a low income neighborhood. So bad that my mom buys things that my grandmother and other family members can’t offord In the Bronx and brings is down so they can have it. It’s just crazy I don’t understand why things have to be so backwards just please lower your prices and make things affordable for these people it’s not like your franchise isn’t making money you’re makinf plenty of money off these people.
The Western Beef located at 1041 Prospect Avenue is a supermarket to Patronized only for convenience. Prior to Coved-19 the prices where on par with Wholefood supermarket chain.However, the products and services at Western Beef are not equivalent to the later. The quality of goods and services are poor indeed. Recently I observed the store manager does not lead by example, as far as wearing a mask inside the store whileinsisting all staff and customers wear amask.Talk about irresponsible behavior.I had to call 311 and put in a complaint be cause of this store location was gauging the community on eggs, dairy, and other items. In closing, Western Beef business model claims to operate on behalf of inner city neighborhoods abandoned by other chains. Its motto,We know the neighborhood is all a farce. ALDIS Market is a chain that honors, supports, and knows the neighborhood. Cactus Holdings,Inc has to explain why it takes and takes from this community.
Rude employees. Lazy lazy lazy. There is always a long line and the cashiers are extremely slow and they have to call customer assistance for almost every transaction. Even the security guards in the front are rude! But the butchers in the back are the worst I have ever seen. They completely ignore you when you ask them a question and if you happen to get one of them to stop, they refuse to do any kind of work. Every day that I go there is a problem.
I had the WORST DAY 😭 TODAY AT WESTERN BEEF AT 1041 PROSPECT AVE BRONX NY JULY 11, 2019 SINCE THEY PUT THAT SELF SERVICE REGISTERS THERE ONLY 2 CASHIERS WORKING I GO EARLY BUT NOW SINCE THE SUMMER ITS CROWDED IN THE MORNINGS THE STAFF IS NICE BUT YOU NEED MORE CASHIERS WORKING ALSO CANT PLAY LOTTERY THE MANAGER SAID ITS NOT WORKING AND THE LOTTERY VENDING MACHINE HE SAID IT DOESNT TAKE PAPER MONEY WHATS GOING ON WITH THE STORE 😠
I enjoy coming here, their variety of fruits and veggies are awesome, but id wish they could bring in more Organic items! Lines are Crazy at times then another time their completely emptied so cash out before blinking, lol. Other than that IM A VERY HAPPY CUSTOMER. =)
They need to open more cash registers and they need to have more diversity of people more ethnic groups some of the people do not speak my language in other languages so sometimes we can not communicate we have to go around looking for a workers that speak the same language I dont know whos doing the hiring maybe old white men people say its the Bronx we all have to work together and dont forget other people buy from your store thank you
Unlike other Western Beef locations, this one looks the most like a proper modern 21st Century supermarket out of them all; a three-star affair in most neighborhoods, it deserves four stars for serving this one (thats otherwise generally underserved and a veritable food desert). Like the other locations, however, prices are almost always good.
Do NOT buy any meat from there! Its always questionable. *Update* Everything is questionable in this supermarket. Make sure you check all expiration dates before you put anything in your cart. I picked up cookie dough that expired months prior.i made the mistake of not looking at the date on the two juices i purchased. One was dated for the same day, the other dated for the next day. The produce section always looks terrible. Flys, gnats, fruits and vegetables that are bruised. If you can just find some place else.
Stop selling rotten food. The clementines were on sale for 3.99 a bag and 80% of them were rotten. The prepared fruits are poorly refrigerated. The seafood is thawed out and the refrozen The department of health should thoroughly inspect this WB. Its the worst one Ive been to ever.
Its a family friendly supermarket with lots of variety, it has a bakery with fresh bread everyday, a deli department with many different meats and cheeses like boars Head ham and cheese, the meat department is amazing, so many types of meat and fish, plus live lobster, one of the best supermarket ever
All Western Beef markets are straight garbage. Poor selection of food. Plus you notice that they only open up in poor neighborhoods, only those who have never had better healthier food dont know the food Western Beef items are salt-laden garbage. To those who rate this place excellent need to get on the train and head to any supermarket below 110th Street!
Im not deniying you get what you need.My experience there just by asking a staff there if they sell smaller pack of chiken, that person replied and told me that she dont speak english but referred me to another staff that did.They wait after i paid for my stuff got off the store and sent cops after me, #5policecars and detectives claimed if i had an argument with one of their staff, I told them no even though they had the right description.A customer cannot ask a staff nothing there.It was humiliating and embarrassing to me i will not referred anybody to shop there because of my experience, they might get the worst treatment.
.No deniying you get what you need.My experience there just by asking a staff there if they sell smaller pack of chiken, that person replied and told me that she dont speak english but referred me to another staff that did.They wait after i paid for my stuff got off the store and sent cops after me, #5policecars and detectives claimed if i had an argument with one of their staff, I told them no even though they had the right description.A customer cannot ask a staff nothing there.It was humiliating and embarrassing to me i will not referred anybody to shop there because of my experience, they might get the worst treatment.#sosad.Shame on them.
Western Beef is a family friendly supermarket with lots of variety, it has a bakery with fresh bread everyday, a deli department with many different meats and cheeses like boars Head ham and cheese, the meat department is amazing, so many types of meat and fish, plus live lobster, one of the best supermarket ever
This place is good but ridiculous as dollar tree is when it comes to checking out at the cashier, I waited about 15 mins because the girl left her register for 5 mins to go somewhere with the customers money in her hand and that was the express line at customer service
Total reviews rating 4
199 Reviews for Western Beef Supermarket 2023:
Review №1
2021-10-09Loving that they are upping their vegan items up but theyre still too expensive for my taste just cuz it being labeled vegan... but I still go to get my cultural/international foods at an okay price.
Review №2
2022-06-06The reason I’m writing this review is because it gets me mad the fact that the supermarket closes at 9pm today Sunday and is only8:52pmWhen to only get a juice and the security did not let me in . 17 years going to this supermarket and just did not let me in to only get a juice. But I bet if I was a woman looking good , would let her in with no problem.. shm
Review №3
2017-06-22The place is neat and clean. Most of the staffs are very friendly. However, I also faced some staffs who are the opposite. Overall, a good place to buy groceries. They also have a takeout section. You can buy delicious meals from here, costs $4.99.
Review №4
2022-07-13Love this supermarket but just like everywhere else prices are up
Review №5
2022-03-02DO NOT BUY MEAT FROM HERE. I bought skinless chicken thighs today—I drove to my house which is 6 minutes away (it’s the winter and it’s brick), I put the chicken in the fridge.I went to prep the chicken and sliced open the plastic. That stench hit me in the face. Disgusting. Lost my appetite.
Review №6
2022-04-07Very nice.but they should have more space to walk.and i liked to shop there.very low prices. Good .thanks
Review №7
2022-05-13Its awesome to work with lots of loving employees mostly helping people out that dont now there veggies but i google up and find what they are looking for. 🙏
Review №8
2021-11-25Western Beef supermarket has always been a great place to shop at as well. Theyre employees dont taunt, and threaten me, so; since I havent been there in a while? As of now? They get five stars!
Review №9
2022-01-31Usually items are good but I got this ham and omg it smells like death ., I’m not trying to go back and get my money back I’m a bit far
Review №10
2021-12-27Very long lines and not enough cashiers. Food seem fresh and plentiful. Most staff only talk Spanish. But helpful.